#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(509)585-1012
Tool & Truck Rental(509)585-1020
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3910 W 27th Avenue
Kennewick, WA 99337
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 353 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (353)
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Showing 1-30 of 353 reviews
Thank you Shari. You were wonderful and I am so grateful for your help. You have a wonderful at...
Thank you Shari. You were wonderful and I am so grateful for your help. You have a wonderful attitude and disposition. You made my day.
by
  • Verified Purchase
  • Recommended
This store on 395 is great because its right there with other business so that you can accomplish...
This store on 395 is great because its right there with other business so that you can accomplish all your errands in one area, the people at the store are nice and helpful. Thank you
by
  • Verified Purchase
  • Recommended
Excellent store. Always have what I need, knowledgeable and very friendly employees. I love it he...
Excellent store. Always have what I need, knowledgeable and very friendly employees. I love it here and so does my dog.
by
  • Verified Purchase
  • Recommended
I can find what I need to assist my clients. Home Depots customer service is my customer service...
I can find what I need to assist my clients. Home Depots customer service is my customer service. I like being a Pro Referral team member.
by
  • Verified Purchase
  • Recommended
Salesperson not very knowledgeable. Delivery people are not professional.
Salesperson not very knowledgeable. Delivery people are not professional.
by
  • Verified Purchase
Friendly service at this store, never any issues, stocked and clean shelves.
Friendly service at this store, never any issues, stocked and clean shelves.
by
  • Verified Purchase
  • Recommended
Great customer svc always
Great customer svc always
by
  • Verified Purchase
  • Recommended
Love this store, always happy to help us with our needs.
Love this store, always happy to help us with our needs.
by
  • Verified Purchase
  • Recommended
Best experience at home depot. Polite staff, very willing to help. We are from the spokane area...
Best experience at home depot. Polite staff, very willing to help. We are from the spokane area and plan to save our home depot shopping lists for when we are in town visiting our kids and grand kids.
by
  • Verified Purchase
  • Recommended
I like going to this location because whenever I'm working on a project the staff is always willi...
I like going to this location because whenever I'm working on a project the staff is always willing to help me locate what I'm looking for. They are very knowledgeable, friendly and kind.
by
  • Verified Purchase
  • Recommended
Faith at Home Depot was awsome in helping me get what I needed for my parents christmas and makin...
Faith at Home Depot was awsome in helping me get what I needed for my parents christmas and making sure all my questions were answered.
by
  • Verified Purchase
  • Recommended
Our cashier Shari was very helpful
Our cashier Shari was very helpful
by
  • Verified Purchase
  • Recommended
Excellent customer service!
Excellent customer service!
by
  • Verified Purchase
  • Recommended
Great store, always clean and large selection. The staff is always friendly and available.
Great store, always clean and large selection. The staff is always friendly and available.
by
  • Verified Purchase
  • Recommended
3 great workers today went above and beyond to help me track down my purchase. Very satisfied. So...
3 great workers today went above and beyond to help me track down my purchase. Very satisfied. Sorry I never got their names. 2 cashiers and a gentleman in electrical
by
  • Verified Purchase
  • Recommended
Went in to rent an attic insulation blower. The cashier behind the counter, Rene, was great in e...
Went in to rent an attic insulation blower. The cashier behind the counter, Rene, was great in explaining what he had and what type/size of job I was doing. He was able to convey options based on what I wanted to have and needed to spend. As I was pulling my truck around to load the big machine, my rear tire got a bad flat. Without hesitation Rene and his fellow co worker, Josh, helped me retrieve my hard to get to spare tire (My old truck requires a special screw driver to release the tire, and I didn't have the tool). They worked tirelessly to find the right tools to get the tire. The jacked up the truck, replaced the flat tire with the new, and I was good to go. As a sign of thanks, I offered to buy them some beer. They declined. They just went above and beyond. Thank you.
by
  • Verified Purchase
  • Recommended
Quick, friendly service!
Quick, friendly service!
by
  • Verified Purchase
  • Recommended
Jessie at the Contractor help desk provides a very professional and knowledgeable experience. She...
Jessie at the Contractor help desk provides a very professional and knowledgeable experience. She was confident in what she was discussing which made our purchase an easier one, she helped at checkout assuring we had the best possible product at the best price!
by
  • Verified Purchase
  • Recommended
Costumer service was horrible. The checkout lady at the front, Raegen, was very rude. I was app...
Costumer service was horrible. The checkout lady at the front, Raegen, was very rude. I was appalled by the employees behavior.
by
  • Verified Purchase
Easy to find, park and carries most everything needed. Staff are always friendly and helpful.
Easy to find, park and carries most everything needed. Staff are always friendly and helpful.
by
  • Verified Purchase
  • Recommended
Store does not supply enough workable electric carts for the handicap customers
Store does not supply enough workable electric carts for the handicap customers
by
  • Verified Purchase
  • Recommended
Thank you to Paul who stepped out of the employee meeting to help me pick out and load a cooler. ...
Thank you to Paul who stepped out of the employee meeting to help me pick out and load a cooler. 6:00 AM and I was able to get it into my classroom and working before students entered.
by
  • Verified Purchase
  • Recommended
The Kennewick Home Depot store have experience and helpful staff. They're always smiling and happ...
The Kennewick Home Depot store have experience and helpful staff. They're always smiling and happy to help you. Beautiful they don't just tell you which aisle what you're looking for is on, they take you there! The Kennewick Home Depot store should set the standard for all the stores in Kennewick! Home Depot rocks!!
by
  • Verified Purchase
  • Recommended
The store is always clean. The lawnmowers were a little picked over, but we found what we wanted.
The store is always clean. The lawnmowers were a little picked over, but we found what we wanted.
by
  • Verified Purchase
  • Recommended
My to go place! When in need, Home Depot indeed!
My to go place! When in need, Home Depot indeed!
by
  • Verified Purchase
  • Recommended
Instead of having to find someone to ask for help locating something, this helpful employee spott...
Instead of having to find someone to ask for help locating something, this helpful employee spotted me in my confusion and asked me if I needed assistance. That was a pleasant switch, especially since I was headed in the wrong direction... Very helpful staff. Clean, organized store. Found what I needed.
by
  • Verified Purchase
  • Recommended
Best place, best customer service and best prices
Best place, best customer service and best prices
by
  • Verified Purchase
  • Recommended
So many choices but employees are helpful.
So many choices but employees are helpful.
by
  • Verified Purchase
  • Recommended
Horrible customer service managers lied to my face store manager didn’t seem to care much about a...
Horrible customer service managers lied to my face store manager didn’t seem to care much about anything all I wanted to do was buy a riding lawn mower but it didn’t happen due to poor customer service
by
  • Verified Purchase
I have on numerous occasions purchased items at Home and I'm always extremely satisfied with the ...
I have on numerous occasions purchased items at Home and I'm always extremely satisfied with the items I purchase.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 353 reviews

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