#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk
Tool & Truck Rental(770)279-4354
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3755 Shackleford Rd
Duluth, GA 30096
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Customer Store Reviews

  • 4.6 out of 415 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (415)
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Showing 1-30 of 415 reviews
As a Georgian Handyman. I just wanted to share my experienced about this Home Depot . Great Servi...
As a Georgian Handyman. I just wanted to share my experienced about this Home Depot . Great Service from Cashier and Specialist order. I could not recall all of the friendly -Knowledgeable Staffs Like Mrs. Indira .... The Store is very convenience location and hour operation. My favorite Store. Thank you yours all.
by
  • Verified Purchase
  • Recommended
Joseph you are an asset!! Great customer service!
Joseph you are an asset!! Great customer service!
by
  • Verified Purchase
  • Recommended
This is the best and only Home Depot store in Duluth. I highly advised going here for your home n...
This is the best and only Home Depot store in Duluth. I highly advised going here for your home needs. Carol did a wonderful job helping me out. There are several employees who also do a great job.
by
  • Verified Purchase
  • Recommended
I know this is the oldest Home Depot store around...and it is still as great as any other. I simp...
I know this is the oldest Home Depot store around...and it is still as great as any other. I simply do not live in this part of the neighborhood which is why I may not come here on a regular basis, but when in town, I won't hesitate. James is the one who helped me in hardware, so he gets 5 stars! He along with others were very friendly and helpful, and the store was clean and nice.
by
  • Verified Purchase
  • Recommended
Franklin was doing something else but with my request he stopped what he was doing (He was labeli...
Franklin was doing something else but with my request he stopped what he was doing (He was labeling clearance items one by one) and listened to my request attentively and took care of the problem. He was very knowledgeable about product and he was very courteous. He escorted me to a cashier and made sure I was taken care of until the last moment. Please keep him in the payroll and give him some raise!!!!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Very friendly and easy to shop. Went in and out, just like I wanted.
Very friendly and easy to shop. Went in and out, just like I wanted.
by
  • Verified Purchase
  • Recommended
Sharlene is the best!
Sharlene is the best!
by
  • Verified Purchase
  • Recommended
Bashar is the best employee there
Bashar is the best employee there
by
  • Verified Purchase
  • Recommended
GREAT STORE, PRO DESK IS REALLY GOOD COMPARE TO OTHER STORES NEAR BY
GREAT STORE, PRO DESK IS REALLY GOOD COMPARE TO OTHER STORES NEAR BY
by
  • Verified Purchase
  • Recommended
Gwendolyn is the best. Excellent customer service skills
Gwendolyn is the best. Excellent customer service skills
by
  • Verified Purchase
  • Recommended
Great customer service, Indira was very helpful!
Great customer service, Indira was very helpful!
by
  • Verified Purchase
  • Recommended
Great customer service yesterday from Shamar. Keep up the good job sir. Patient, kind knowlegeabl...
Great customer service yesterday from Shamar. Keep up the good job sir. Patient, kind knowlegeable help is hard to find sometimes. I appreciate it. Store was clean. Found what I needed
by
  • Verified Purchase
  • Recommended
MY CASHIER IS BASHAR.
MY CASHIER IS BASHAR.
by
  • Verified Purchase
  • Recommended
Good store friendly Associates, especially Mr. Bashar.
Good store friendly Associates, especially Mr. Bashar.
by
  • Verified Purchase
  • Recommended
I was satisfied enough here.
I was satisfied enough here.
by
  • Verified Purchase
  • Recommended
appliance specialist,Mitchell Marbut is so kind.
appliance specialist,Mitchell Marbut is so kind.
by
  • Verified Purchase
  • Recommended
EXACTLY WHAT A HOME DEPOT STORE SHOULD BE. TAKE NOTES AND SHARE WITH THE OTHER STORES.
EXACTLY WHAT A HOME DEPOT STORE SHOULD BE. TAKE NOTES AND SHARE WITH THE OTHER STORES.
by
  • Verified Purchase
  • Recommended
Adnan was a very helpful and efficient employee. He was very straight forward and very kind man. ...
Adnan was a very helpful and efficient employee. He was very straight forward and very kind man. Overall he's a great employee.
by
  • Verified Purchase
  • Recommended
Just so nice it feels weird having great customer service like that. Thank you Edith for your gre...
Just so nice it feels weird having great customer service like that. Thank you Edith for your great service
by
  • Verified Purchase
  • Recommended
My wife and I shop at this Hone Depot because it is neat, clean and have great customer service. ...
My wife and I shop at this Hone Depot because it is neat, clean and have great customer service. Today is an example of it where Milan, Dept. Head, helped my wife with her concrete and mulch purchase loading when I was not in her company. Super impressed by Milan great customer service with a smile. Keep up the good work HD @ Shackleford location.
by
  • Verified Purchase
  • Recommended
Antali is an amazing cashier and CS person -
Antali is an amazing cashier and CS person -
by
  • Verified Purchase
  • Recommended
They often repackage product and place as new stock. I have burned a few times at this particular...
They often repackage product and place as new stock. I have burned a few times at this particular location. Be sure to verify your purchase has all the required parts. Was not happy with the lack of response from management. Great experience at other Home Depot locations so this store is an anomaly.
by
  • Verified Purchase
I went in to the home depot to buy light bulbs. When i had to go to checkout, all that was availa...
I went in to the home depot to buy light bulbs. When i had to go to checkout, all that was available was the self-checkout and i hate self checkout, it gives me anxiety. However, Alexandra was so very nice and had such a pleasing disposition, she made me feel right at home! Thank you!
by
  • Verified Purchase
  • Recommended
The store is extremely well organized. Although it was hard to find help, when i finally did, the...
The store is extremely well organized. Although it was hard to find help, when i finally did, they were so eager to help and had very pleasant attitudes. I wanted to fix a hole in my drywall and everybody at the Pro Services desk was so eager to help me get what i needed. Edith Astrid Sharlene Amazing people and
by
  • Verified Purchase
  • Recommended
friendly Assocate
friendly Assocate
by
  • Verified Purchase
  • Recommended
great assocate
great assocate
by
  • Verified Purchase
  • Recommended
Great store and great service
Great store and great service
by
  • Verified Purchase
  • Recommended
Although I enjoyed the employee that wrote up my order, I had trouble getting through to this sto...
Although I enjoyed the employee that wrote up my order, I had trouble getting through to this store by phone once we developed a problem with our install. I could never get anyone to answer in any department! I was also angry with a toilet installation where one of three toilets being installed was broken. We had paid for pickup and disposal. We were told we would have to load and take the toilet back to the store and return home with the replacement and schedule another installation. My husband is 70 yrs. old. We went to Home Depot to avoid having to lift heavy toilets only to have one broken and told we were responsible for returning the broken toilet after having paid for pickup and installation along with disposal!! Not a happy camper!! Poor service!!’ Shame on you Home Depot, this is poor customer service!!
by
  • Verified Purchase
Your sales associate ‘Nel’ in garden stop gave us outstanding customer support.
Your sales associate ‘Nel’ in garden stop gave us outstanding customer support.
by
  • Verified Purchase
  • Recommended
There are always employees around to help you find things and they are pretty knowledgeable. Good...
There are always employees around to help you find things and they are pretty knowledgeable. Good customer service.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 415 reviews

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