#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(610)518-6180
Tool & Truck Rental(610)518-6190
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
965 E Lancaster Ave
Downingtown, PA 19335
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Customer Store Reviews

  • 4.9 out of 745 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (745)
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Showing 1-30 of 745 reviews
solid source for home owners needing day to day items
solid source for home owners needing day to day items
by
  • Verified Purchase
  • Recommended
More often than not has the items I'm looking for, whereas Lowe's does not. Friendly staff on th...
More often than not has the items I'm looking for, whereas Lowe's does not. Friendly staff on the floor willing to help.
by
  • Verified Purchase
  • Recommended
They've always had what I needed at the time and the service when needed has been excellent. No c...
They've always had what I needed at the time and the service when needed has been excellent. No complaints at all!
by
  • Verified Purchase
  • Recommended
Great place to shop Friendly and help full employees.
Great place to shop Friendly and help full employees.
by
  • Verified Purchase
  • Recommended
This store has exceptionally talented assistants in every department I have dealt with. Most rec...
This store has exceptionally talented assistants in every department I have dealt with. Most recently Tim and Chuck in millwork have demonstrated their expertise to help me successfully kick off a replacement window project.
by
  • Verified Purchase
  • Recommended
I had a question about a specific item and the team here got it answered efficiently and to my gr...
I had a question about a specific item and the team here got it answered efficiently and to my great satisfaction. I would go a little out of my way to visit this Home Depot over other ones in the future. :)
by
  • Verified Purchase
  • Recommended
Friendly helpful staff.
Friendly helpful staff.
by
  • Verified Purchase
  • Recommended
Every time I am in this store everyone is friendly from the greeter to the cashier. Even for the ...
Every time I am in this store everyone is friendly from the greeter to the cashier. Even for the most simple thing everyone helps out amazingly.
by
  • Verified Purchase
  • Recommended
Clean and neat and easy to shop. Price signs on items. Courteous staff and very knowledgeable and...
Clean and neat and easy to shop. Price signs on items. Courteous staff and very knowledgeable and helpful.
by
  • Verified Purchase
  • Recommended
Need better customer service.
Need better customer service.
by
  • Verified Purchase
Associates were friendly and engaging and readily accessible. Very quick in and out experience.
Associates were friendly and engaging and readily accessible. Very quick in and out experience.
by
  • Verified Purchase
  • Recommended
I just want to say thank you David Edwards for all your help. I shop here regularly and David alw...
I just want to say thank you David Edwards for all your help. I shop here regularly and David always helped me without asking. His awesome personality and smile never changes and that makes a big difference!
by
  • Verified Purchase
  • Recommended
The store was clean and the merchandise was clearly displayed and the associate Ally was very hel...
The store was clean and the merchandise was clearly displayed and the associate Ally was very helpful.
by
  • Verified Purchase
  • Recommended
I like this store it is close to my home and allows me to go out once and get everything I need.
I like this store it is close to my home and allows me to go out once and get everything I need.
by
  • Verified Purchase
  • Recommended
A store manager helped to resolve a frustrating problem I had with a warranty problem I experienc...
A store manager helped to resolve a frustrating problem I had with a warranty problem I experienced with a product product purchased at the Downingtown store.
by
  • Verified Purchase
  • Recommended
STORE WAS CLEANED AND IT WAS EASY TO FIND PRODUCTS
STORE WAS CLEANED AND IT WAS EASY TO FIND PRODUCTS
by
  • Verified Purchase
  • Recommended
The store was clean, and the crew was friendly. You can find everything about home and etc.
The store was clean, and the crew was friendly. You can find everything about home and etc.
by
  • Verified Purchase
  • Recommended
I always enjoy my experiences at this Home Depot. All the employees are so kind and very helpful....
I always enjoy my experiences at this Home Depot. All the employees are so kind and very helpful. Whenever I need help with something I am able to get assistance from the Home Depot employees.They make my shopping experience a breeze each time. Everything is so easy to find and the store is very neat and clean. Thank you Home Depot for making my shopping experience pleasant each time. Kindness really does go along way.
by
  • Verified Purchase
  • Recommended
Everyone was very nice and helpful from the door, customer service,lawn and garden, checkout, and...
Everyone was very nice and helpful from the door, customer service,lawn and garden, checkout, and even helped me load my car. Had contact with 7 different employees and EVERYONE was great.
by
  • Verified Purchase
  • Recommended
This store is always so neat, well stocked, and the employees are always ready and willing to hel...
This store is always so neat, well stocked, and the employees are always ready and willing to help you. The prices are good.
by
  • Verified Purchase
  • Recommended
good
good
by
  • Verified Purchase
  • Recommended
Terrific customer service staff, clean
Terrific customer service staff, clean
by
  • Verified Purchase
  • Recommended
I recently went in to look at refrigerators. I ended up buying one on the spot thanks to Phil in...
I recently went in to look at refrigerators. I ended up buying one on the spot thanks to Phil in appliances. He went out of his way to talk to me about all different brands and models. He made me feel totally at ease with spending so much on a fridge. He was super helpful and thorough and I would definitely talk to him again when I make another appliance purchase.
by
  • Verified Purchase
  • Recommended
Customer service was outstanding however, the employee in the grill section did not know anythin...
Customer service was outstanding however, the employee in the grill section did not know anything about the grills and was not interested in helping us figure out the grills. The employees in the section where you pick up the propane were uninterested in helping and basically ignored us.
by
  • Verified Purchase
great job
great job
by
  • Verified Purchase
  • Recommended
Was able to locate what I was interested in easily and employees were very knowledgeable in assis...
Was able to locate what I was interested in easily and employees were very knowledgeable in assisting me with my purchase.
by
  • Verified Purchase
  • Recommended
plenty of things to choose from
plenty of things to choose from
by
  • Verified Purchase
  • Recommended
I prefer this store over others in the area due to ease of access and it is very open and easy to...
I prefer this store over others in the area due to ease of access and it is very open and easy to shop at.
by
  • Verified Purchase
  • Recommended
Excellent customer service
Excellent customer service
by
  • Verified Purchase
  • Recommended
The employees in this store consistently go the extra mile to help customers.
The employees in this store consistently go the extra mile to help customers.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 745 reviews

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