#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)577-4401
Tool & Truck Rental(770)577-4402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7399 Douglas Blvd
Douglasville, GA 30135
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Customer Store Reviews

  • 4.7 out of 578 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (578)
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Showing 1-30 of 578 reviews
Appreciation
The customer service that my uncle and I received from the Home depot in Douglasville, Ga was impeccable. My uncle relocated here from California about six months ago and when we entered the store a Beautiful older lady with silver hair greeted us with a smile and also asked if we needed assistance. He walked in as if he had been living here all his life. We proceeded to the plumbing section and needed assistance. A young lady in her thirties with dread pulled out her scanner and assisted us with a smile. I was happy with the price of the item that was purchased and Uncle Bo installed it with ease. Great energy is everything. Thank you for having fabulous employees. They are greatly appreciated.
by
    • Recommended
    Great People
    Dorothy and her manager are great they took the time to help me and answered all my questions.
    by
      • Recommended
      Appliance Specialist Chris Perryman
      Very genuine down to earth customer service! Thanks to Mr. Perryman I am happy with my new washer/dryer purchase.
      by
        • Recommended
        Awesome Customer Service
        This store is the only store that I will visit going forward. The customer service is outstanding. Make the trip worth while.
        by
          • Recommended
          AUDREY LOVES HER JOB
          AUDREY IS A SALES CLERK IN THE FLORAL DEPARTMENT, SHE'S OUT THERE IN THE COLD & SMILING & TALKING LIKE SHE'S YOUR OLD FRIEND. IT'S RARE TO HAVE SOMEONE CHECK YOU OUT THAT LIKES THEIR JOB
          by
            • Recommended
            Great Customer Service
            On 3/2/2022, I visited Home Depot to purchase a Ring doorbell system. Shelly assisted me with this purchase. She was professional, informative and attentive. I will definitely be returning for future projects.
            by
              • Recommended
              Great Customer Service!
              I am a new gardener who went to Home Depot to find gardening items to begin seeding and planting. Immediately upon entering the garden center I was greeted by an employee who walked with me until I located every item on my list he was pleasant and very helpful this made my shopping experience very pleasant considering I had no idea what I was looking for. Great customer service
              by
                • Recommended
                Customer Service
                Great customer service, friendly and knowledgeable staff. Everyone is willing and eager to help customers and go the extra mile to locate merchandise for consumers. Keith in the garden department was exceptionally nice and went over and beyond to help us with our purchase. We had a very pleasant and rewarding customer experience at this store
                by
                  • Recommended
                  Great place to shop
                  This location has friendly staff members that are willing to assist wherever needed.
                  by
                    • Recommended
                    Excellent service!!!
                    Guys in lumber dept were awesome!!
                    by
                      • Recommended
                      Fun Place to Hang Out!
                      Home Depot is a short walk from my office so I like to go there to check out the latest tools and grills. I get my cleaning supplies and other items there. It's always well stocked with the things that I need.
                      by
                        • Recommended
                        Shelly is the truth
                        Shelly made me feel so welcomed I never do the surveys but she said let us know how we can improve so I had to do and to say get more of her and you will be number 1
                        by
                          • Recommended
                          Great customer service
                          I was treated good and found all the products I needed. My cashier was friendly and helped me with self check out
                          by
                            • Recommended
                            Leaf Blower
                            The leaf blower I purchased will help me throughout the year since my front lawn and backyard is filled with trees. Nice Homedepot had a good selection.
                            by
                              • Recommended
                              Great customer service!
                              It is very pleasant to actually be greeted by an employee that acknowledges your presence in the store and offers you assistance!
                              by
                                Improved
                                Been going to this home depot for many many years and has steadily been going down hill till black friday this year when the assistant manager went above and beyond
                                by
                                  • Recommended
                                  Christmas decorations.
                                  This store has the best decorations
                                  by
                                    GREAT FEATURES
                                    REPLACED ALL MY APPLIANCES...GREAT SERVICE
                                    by
                                      • Recommended
                                      Big improvement
                                      We got lots of friendly help while making a purchase of a microwave.
                                      by
                                        • Recommended
                                        Excellent costumer service
                                        I went in to this home depot about a week ago and was amazed by the positive attitude the employees had and didn’t have a problem helping me out. One cashier, Michael, stood out to me the most on how he was really happy to help and at the same time asking others if they were ready to check out and guiding them through the process at the self checkout.
                                        by
                                          • Recommended
                                          The Cashier at Self-Checkout, Michael, he was awesome. Friendly, professional, attentive, and quick.
                                          The Cashier at Self-Checkout, Michael, he was awesome. Friendly, professional, attentive, and quick.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          The personal are great here.
                                          The personal are great here.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          The employees were friendly from beginning to end. The woman who helped me find a lawnmower and ...
                                          The employees were friendly from beginning to end. The woman who helped me find a lawnmower and leaf blower, was knowledgeable and extremely helpful. The cashier Tamara and also Vickie, went above and beyond in helping to resolve my issue with my new credit card member discount and purchase. I am so thankful for everyone for "good service". Outstanding store.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          If you are ever in the Douglasville area and need any help at this location especially in the flo...
                                          If you are ever in the Douglasville area and need any help at this location especially in the flooring Department please ask for Miss Dawn she was amazing. From start to finish she assisted me even though I wasn't really sure the exact amount I needed. She was very concerned about me getting the right amount she was willing to wait for me to figure it out so that I got it right. For that I'm grateful her personality is of someone who's caring and more than willing to help :-)
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Very professional and friendly staff throughout the store. Will defiently shop here again.
                                          Very professional and friendly staff throughout the store. Will defiently shop here again.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          I love shopping at this location, because the staff is friendly, helpful. The shelves are well st...
                                          I love shopping at this location, because the staff is friendly, helpful. The shelves are well stocked, but most of all as a woman ,the staff load my vehicle with a smile and a Thank You priceless!!:)
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Employees are very helpful, and friendly. We always shop to this store. I recommend this store.
                                          Employees are very helpful, and friendly. We always shop to this store. I recommend this store.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          The store is always clean, well-stocked, and well-lighted. The customer service is always excelle...
                                          The store is always clean, well-stocked, and well-lighted. The customer service is always excellent. This is my favorite Home Depot.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          I’m a 60 year old women and shopping at a home improvement store Is hard, sometimes the men make ...
                                          I’m a 60 year old women and shopping at a home improvement store Is hard, sometimes the men make you feel crazy and look at you like you don’t know what your doing. I walked into the trim depart and the young man Darren greeted me and asked how he could help. He was awesome, he was asking me if this is what I need. Made my day.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Excellent service today from a very patient, professional and proficient Christina! Thank you for...
                                          Excellent service today from a very patient, professional and proficient Christina! Thank you for helping me select and customize my blinds... everything is perfect!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Showing 1-30 of 578 reviews

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