#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)577-4401
Tool & Truck Rental(770)577-4402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7399 Douglas Blvd
Douglasville, GA 30135
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Customer Store Reviews

  • 4.7 out of 578 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (578)
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Showing 1-30 of 578 reviews
Home depot need to go to veteran phone number system
Veteran service Sucks
by
    A great, convenient location
    a great shopping experience and they usually have what I'm looking for. Nice, friendly and helpful staff.
    by
      • Recommended
      The Pro Xtra team at srore 0143 is exceptional!
      The Pro Xtra team in the Douglasville location Store #0143 is absolutely exceptional..amazing customer service and always with a smile ..Not only do they always remember our names but they truly go above and beyond to assist us and make us all feel so at home. The Pro Xtra team are true professional . So from John, Oscar and Hector we would like to say thank you for being the best!
      by
        • Recommended
        Do not pay for installation
        Do not pay for installation they will send out people who can’t handle the job. They will make excuses to not do it and then you will have to pay someone else to install or fix things. Especially if you schedule a delivery on a Saturday.
        by
          Great customer service
          Judith was very kind and helpful and made my trip to the Home Depot a walk in the park
          by
            • Recommended
            Great selection
            I am always able to find what I need with or without assistance.
            by
              • Recommended
              Customer
              Great store. Great service.
              by
                Military Discount
                Yes Jackie walked me through the process of registering online for Military discounts.
                by
                  Thank you Quanious
                  Thank you Quanious for showing up at the perfect time and providing assistance. Your timing and attitude were perfect.
                  by
                    • Recommended
                    Terrible customer service at Douglasville Home Depot
                    Could not find any help. Items not in stock. Manager Eric was useless and could care less if we got what we needed. They lost out on a 4000.00 sale. We left our carts of stuff sitting there!
                    by
                      Great Store; Very helpful associates; Love Juan
                      Easy to shop this store. I even like the slightly different set up. Customer service is stellar particularly Juan.
                      by
                        • Recommended
                        Plumbing department
                        Plumbing department i’ve been help by a person call Wayne he did a good job may helping me
                        by
                          • Recommended
                          Misinformation!
                          Was sent to another city/county to pick up an iten they did not have.
                          by
                            GREAT PLACE TO SHOP FOR EVERYDAY APPLIANCES AND HARDWARE
                            Love this store, it’s atmosphere, and the people that are there make my visit enjoyable EVERY-TIME
                            by
                              • Recommended
                              In vacation and felt right at home
                              Shopping here was so nice. The staff was excellent and smiled. I loved it.
                              by
                                • Recommended
                                Phenomenal Customer Service and Product Selection
                                The service rendered at the Douglasville Home Depot by Nate, Josh, and Tambara was exemplary. I honestly felt as though I had been transported back in time to the 90s when Customer Service Excellence was the norm. Job well done, for their product knowledge, selection, and service was beyond reproach
                                by
                                  • Recommended
                                  Great customer service and assistance from Elijah Cox and Team.
                                  Elijah Cox and the store employees went above and beyond in assisting me with a return and purchase.
                                  by
                                    • Recommended
                                    Overall Review of HD Store - Douglasville, Georgia
                                    I believe that it would be good to see and be consistently welcomed by the store manager and or assistants/associates at the front door. I also would like to see the cash registers manned at least one on a consistent basis too as opposed to 2-3 employees standing around self checkout until needed for help. Additionally, it would be good to have a few employees just roaming to help customers that need some help as opposed to having to look for an employee thru out the store for help. Also it might be good to relook small classes again when and where practical. Again people and employees do what they value most as supposedly management. I am a retired Army Officer and appreciated serving and a time when HD employees would sincerely say or even say thank you for your service at checkout too.
                                    by
                                      Great prices and great staff!!!! The place to SHOP all the time.....
                                      by
                                        • Recommended
                                        Happy Customer
                                        I ran in to have a key made, found out you have a self serve kiosk. I was assisted by a young lady named Abby the whole time. She was a delight and made the process easy for me.
                                        by
                                          • Recommended
                                          HAVE SHOPPED FOR YEARS
                                          NORMALY HAVE WHAT I'M SHOPPING FOR HAD APROBLEM WITH ORDERING ONLINE BUT I DID RECEIVE A REFUND
                                          by
                                            • Recommended
                                            Ms. Latesha and Mr.Darryl at Customer Service
                                            Ms. Latesha went above and beyond to help me find the products that I needed. Mr. Darryl was very patient with me. No sign of frustration at all. During these times when you may feel like no one care, these 2 can make a difference. It's the simple things.
                                            by
                                              • Recommended
                                              Plenty of everything
                                              I love this Home Depot location! I enjoy just walking around browsing even though I come in for a certain item. This store is well organized and stocked. The employees are so friendly and courteous. I sometimes buy stuff because of the way items are displayed. I’d buy way more items if I had the budget to do so!
                                              by
                                                • Recommended
                                                Wonderful experience
                                                I'm truly excited to start my garden.
                                                by
                                                  • Recommended
                                                  Great Nursery
                                                  Employees were friendly and attentive. The indoor and outdoor portions of the nursery were well-stocked, clean, and orderly. Greatly appreciated the positivity and pleasantry.
                                                  by
                                                    • Recommended
                                                    Great experience!!!
                                                    I was able to get my gardening supplies and am super excited to get started.
                                                    by
                                                      • Recommended
                                                      Good Job Home Depot
                                                      I bought 20 bags of mulch. A great buy since they were on sale. We also had excellent help getting everything loaded in a fast and effective manner. It was a pretty hot day! Thanks!
                                                      by
                                                        • Recommended
                                                        Poor Customer Service
                                                        Have been to the garden center numerous times over the last few weeks. Nveer receive andy helping loading heavy purchases. No one is friendly or helpful. Horrible experiences.
                                                        by
                                                          Great material!!
                                                          I come in to HomeDepot almost everyday and I just love how the material is always in good conditions. The quality and value of all the products I purchase are exceptional.
                                                          by
                                                            • Recommended
                                                            Bad pine straw
                                                            Do not buy pine straw here, has leaves and vines all through it! Bad stuff!
                                                            by
                                                              Showing 1-30 of 578 reviews

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