#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(830)703-5402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2454 Veterans Blvd
Del Rio, TX 78840
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Customer Store Reviews

  • 4.3 out of 236 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (236)
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Showing 1-30 of 236 reviews
It took going through 3 workers just to locate boat&auto fuses. Computers are slow and store nee...
It took going through 3 workers just to locate boat&auto fuses. Computers are slow and store needs more GOOD workers.
by
  • Verified Purchase
1 found this review helpful
cashiers
cashier valeria allways with a smile, great team work!
by
    • Recommended
    2 found this review helpful
    We found the lumber we needed for our project and this is the only Home Depot in the area. I foun...
    We found the lumber we needed for our project and this is the only Home Depot in the area. I found the employees to be friendly and eager to assist.
    by
    • Verified Purchase
    • Recommended
    2 found this review helpful
    Great Store Experience
    On this visit we worked with "Christina" in Appliances. She was very professional, knowledgeable, skilled, engaging, helpful and friendly! I would highly recommend her as your agent, when doing business at Home Depot. "
    by
      • Recommended
      2 found this review helpful
      Awesome customer service, fully stock and lots of great prices!!!!! this is one-stop place.
      Awesome customer service, fully stock and lots of great prices!!!!! this is one-stop place.
      by
      • Verified Purchase
      • Recommended
      2 found this review helpful
      Very nice only that few employees for such a big store and long lines when paying
      Very nice only that few employees for such a big store and long lines when paying
      by
      • Verified Purchase
      • Recommended
      2 found this review helpful
      Everyone is super helpful and always go above and beyond to provide the best customer service.
      Everyone is super helpful and always go above and beyond to provide the best customer service.
      by
      • Verified Purchase
      • Recommended
      2 found this review helpful
      Friendly
      Workers always ready to help with all my questions. The plants in garden center are beautiful.
      by
        • Recommended
        1 found this review helpful
        Great store
        I went in during my lunch hour to buy more paint and was out of the store in 20 minutes. Great service!!
        by
        • Verified Purchase
        • DIY
        • Recommended
        2 found this review helpful
        Customer Service
        Shopping for replacement home appliances is a chore. Christina Cruz took that burden off my shoulders and made my shopping experience a pleasant one. Superb customer service, exceptional product knowledge, speedy input to special order my items, and most of all she changed my least desired chore into a breeze and easy to contend with.
        by
          • Recommended
          1 found this review helpful
          Excellence
          Very pleased with your customer service. Love your store!
          by
            • Recommended
            1 found this review helpful
            Good Store
            I had a great experience. The only thing that was disappointing I had to wait 18 days just to receive my washer and dryer since it was out of stock at the store.
            by
            • Verified Purchase
            • Recommended
            2 found this review helpful
            This store needs some new management!
            The customer service was terrible. There are always HD team members walking around, but there was only checkout line open and a long line. More team members walking around while we waited, but none of them opened another checkout. The manger walked by and he said that we could go to customer service. I think the manger should have taken control of the situation and had one of the other crew members open another checkout to help clear the line. It just shows that the people there really don't care much about the customer.
            by
            • Verified Purchase
            • DIY
            1 found this review helpful
            good store experience
            Have what I need when I need it. I will be going back.
            by
            • Verified Purchase
            • Recommended
            2 found this review helpful
            Del Rio, Texas
            The store is great but they need to have stock for customers that want to see the item and not wait until its brought down from the racks. There are too many boxes and materials on the isles-hallways where its difficult to look for items or push the cart.
            by
            • Verified Purchase
            • DIY
            • Recommended
            2 found this review helpful
            Great store experience!! Great customer service!
            It was great to be in the Del Rio Home Depot Store. They have great customer service and products.
            by
            • Verified Purchase
            • Recommended
            2 found this review helpful
            Best Home Depot around!
            I have found Del Rio, TX Home Depot is one of the best stores around. The customer service employees go beyond what is called for when helping me find what I need for my projects.
            by
            • Verified Purchase
            • DIY
            • Recommended
            2 found this review helpful
            Very polite
            The cashier in the garden department was very friendly and profesional.
            by
            • Verified Purchase
            • DIY
            • Recommended
            2 found this review helpful
            GREAT STORE TO SHOP IN
            THE STORE WAS CLEAN AND HAD GOOD PEOPLE TO HELP ME FIND WHAT I NEEDED OR WOULD ORDER FOR ME
            by
            • Verified Purchase
            • Recommended
            2 found this review helpful
            Garden plants and supplies
            The best selection of plants, both outdoor and indoor, for the homeowner. Other related garden equipment is also great. Items such as irrigation equipment, landscaping items and plant care implements are plentiful. This is the best 'one-stop' garden store in town.
            by
            • Verified Purchase
            • DIY
            • Recommended
            2 found this review helpful
            A True Blessing for Del Rio
            We have visited the Del Rio store almost daily during our remodeling process for our house. The selection of flooring, windows, paint, etc. are amazing. The prices are very competitive, and the store is a nice place to visit and shop for ideas. Yes, associates are sometimes not readily available, but with a bit of patience, we turn it into a comparative shopping experience to select several items by the time the associates are available. I have seen clients REALLY trying their patience with purchases, but that makes me more eager to wait and make a better selection.
            by
            • Verified Purchase
            • DIY
            • Recommended
            2 found this review helpful
            DEL RIO HOME DEPOT
            YOU CAN FIND EVERYTHING BUT SERVICE DESK TO RETURN 1 EMPLOYEE AND THERE WAS A LINE OF 5 CUSTOMERS INFRONT OF ME
            by
            • Verified Purchase
            • Pro
            • Recommended
            1 found this review helpful
            Very helpful associate..
            Store and employees for very helpful. Great product.
            by
            • Verified Purchase
            • Recommended
            2 found this review helpful
            No Associate Available to assist Customer
            Customer service was pathetic, zero associates to assist you; even after paged. No assistance offered to help load heavy building materials. Employees seemed as if they did not want to be burdened. Never seen this at a Home Depot only in the Del Rio store.
            by
            • Pro
            2 found this review helpful
            Flooring Purchase
            How lucky was I to walk in your store the day I happened on Amparo Torres . What a great professional she is and a wonderful assest to your store . She answered every question and made the choice process easy for me . She figured the amounts I needed and cost factors and gave great insight on my flooring choice. I hope all your associates are as kind and as knowable as Amparo she answered all our question however dumb they may have been . Very hard worker to be able to run those big carpet machines and lug big rolls of padding around . She made my experience very easy going and she even took my load to the register while I still picked up a few other things at the store . Two thumbs up !!
            by
            • DIY
            • Recommended
            2 found this review helpful
            Professionals in Action
            100% excellent in all areas. Thanks for your assistance.
            by
            • DIY
            • Recommended
            2 found this review helpful
            A++++ Associate
            Even if you love to paint sometimes picking the right products and tools can be a challenge! Thanks to the very qualified Associate at the Paint Desk, the purchase was a great experience! The final result of the project outstanding! Thank You Home Depot!
            by
            • Verified Purchase
            • Recommended
            2 found this review helpful
            Good experience
            Working on a remodel project every employee was extremely helpful in helping make my selections.
            by
              • Recommended
              2 found this review helpful
              Martha is awesome
              Martha went above and beyond to help me find a product. Great cashier and super friendly.
              by
              • DIY
              • Recommended
              2 found this review helpful
              NO WAIT
              DURING MY VISIT I DID NOT HAVE TO WAIT AT ALL FOR HELP. IWAS LOOKING FOR A SPECIFIC LADDER WHICH WAS NOT ON THE DISPLAY. AN ASSOCIATE COMING FROM BREAK AND WAS IN THE PROCESS OF GETTING READY TO RETURN TO WORK IMMEDIATELY ASKED IF I NEEDED HELP. NOT ONLY DID SHE FIND WHAT I WAS LOOKING FOR BUT FOUND IT IN THE STORE ON A SKID. SHE EVEN RETRIEVED A CART AND LOADED IT FOR ME. THAT WAS AWSOME. IN ADDITION THE CASHIER ASSISTED ME IN GETTING 20% OFF OF MY PURCHASE. I DID NOT ASK FOR ANYTHING FROM ANYONE AND ENDED UP GETTING MORE THAN I COULD EVEN EXPECT.
              by
              • Pro
              • Recommended
              2 found this review helpful
              Showing 1-30 of 236 reviews

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