#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(630)271-3431
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2101 West 75th St
Darien, IL 60561
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Customer Store Reviews

  • 4.7 out of 518 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (518)
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Showing 1-30 of 518 reviews
have enjoyed shopping for flowers, home needs, and have been grateful for the willingness to assi...
have enjoyed shopping for flowers, home needs, and have been grateful for the willingness to assist with fundraising!
by
  • Verified Purchase
  • Recommended
Darien Home Depot is excellent - Cabinets and Appliances AAA+
Darien Home Depot is excellent - Cabinets and Appliances AAA+
by
  • Verified Purchase
  • Recommended
You will love this store! The employees were Really helpful to me. I really appreciated it!!!
You will love this store! The employees were Really helpful to me. I really appreciated it!!!
by
  • Verified Purchase
  • Recommended
It took requesting assistance from 3 associates to find out pool chemicals were sold out. The fir...
It took requesting assistance from 3 associates to find out pool chemicals were sold out. The first associate literally walked away from me to help someone else when she couldn't figure out where they were with no offer to find someone else to help. The second associate requested help from another associate when he couldn't figure out where they were. When he told me they would be on endcap 1A, I asked where exactly that'd be since I didn't want to keep wandering around the store. He couldn't tell me where the endcap was. The third associate was able to help me by telling me that the chemicals were sold out.
by
  • Verified Purchase
Awful customer service. Team members chatting at front door blocking the entrance. We needed assi...
Awful customer service. Team members chatting at front door blocking the entrance. We needed assistance with a special order door and the that team member seemed upset we were bothering her and gave us MAJOR attitude. Will not shop here again!
by
  • Verified Purchase
1 found this review helpful
I was looking for a product which I could not find even though the website said that they were in...
I was looking for a product which I could not find even though the website said that they were in stock. I had the most friendly and helpful associate take care of me. She was extremely patient, and she did not stop until I was satisfied. It was a pleasure shopping there, because of her.
by
  • Verified Purchase
  • Recommended
ordered items online received the email that items are ready to pickup then got an email the next...
ordered items online received the email that items are ready to pickup then got an email the next day where all the chairs I ordered were returned that were already put to the side an ready for pickup I will not be shopping at a home depot because of this experience it was miles from my house an had to find a baby sitter spent money to find out the items were not even there... Very disappointed.
by
  • Verified Purchase
I stopped a guy in a bears shirt with Howard on the back and asked his for assistance. I had my p...
I stopped a guy in a bears shirt with Howard on the back and asked his for assistance. I had my phone open to the product I wanted and he said i should go to that aisle and bay to get the product. I informed him is was there and couldn't find the color i wanted that matched thi picture on my phone.. He told me there was a guy in that aisle and I should look for him. I already had, but looked again and found no one. Typical experience at that store
by
  • Verified Purchase
This store is one of my hardware go-to stores in the area. I'm sure the store has more associate...
This store is one of my hardware go-to stores in the area. I'm sure the store has more associates on the weekends, since that is the busy time. Associates were scarce during the evening hours, but that should be expected, especially during this pandemic. The store is well-stocked and clean, and I'm sure is bustling on the weekends!
by
  • Verified Purchase
  • Recommended
Great and helpful employees especially Cynthia in Darien branch.
Great and helpful employees especially Cynthia in Darien branch.
by
  • Verified Purchase
  • Recommended
I am very satisfied with this store. I shop there on the average of once every 2 weeks.
I am very satisfied with this store. I shop there on the average of once every 2 weeks.
by
  • Verified Purchase
This store was clean and organized, knowledgeable associates, good samplings, friendly associates...
This store was clean and organized, knowledgeable associates, good samplings, friendly associates. I found what I was looking for. Thank You.
by
  • Verified Purchase
  • Recommended
Awesome customer service by the Monday Assistant Manager on 01/27/20
Awesome customer service by the Monday Assistant Manager on 01/27/20
by
  • Verified Purchase
  • Recommended
Service desk, specifically Doreen, was very helpful. Made returning merchandise not needed for ...
Service desk, specifically Doreen, was very helpful. Made returning merchandise not needed for the job a painless return. Frank, the greeter, was very helpful, as well.
by
  • Verified Purchase
  • Recommended
I’ve been shopping at Home Depot for 20 year, 8 of which primarily at the Darien location. I have...
I’ve been shopping at Home Depot for 20 year, 8 of which primarily at the Darien location. I have come to appreciate getting all our remodeling and construction needs filled from Home Depot services. Most recently, we ordered all new window treatment. Special shout out to Don who was so nice and helpful. I’m confident we did things right following his assistance.
by
    • Recommended
    Staff is friendly.
    Staff is friendly.
    by
    • Verified Purchase
    • Recommended
    This is the second time in as many months that I had a problem with this store. The first time wa...
    This is the second time in as many months that I had a problem with this store. The first time was when purchasing a Plexiglas knife that was priced on the shelf for 3.95 and was charged 6.95 at check out. I didn't have time to argue the point, with the cashier. I went to the Oakbrook terrace store the following day and purchased the very same knife for .95 cents. I will return the other knife eventually.
    by
    • Verified Purchase
    this store is very sneaky and dishonest, leaving the store thinking your transaction has been com...
    this store is very sneaky and dishonest, leaving the store thinking your transaction has been completed and as you leave it is voided without your knowledge.
    by
    • Verified Purchase
    Good job
    Good job
    by
    • Verified Purchase
    • Recommended
    Staff very helpful. Customer Service great. I use handicap space so parking often an issue. Store...
    Staff very helpful. Customer Service great. I use handicap space so parking often an issue. Store kept neat given the nature of all it sells. I have to use a floor plan layout because I'm usually buying small items. Now, I prefer to shop online and visit the Pick Up Lockers so I don't have to wander to find a small hand saw, etc. Stock kept neat looking most of the time with good displays. Being a senior woman, I'm somewhat overwhelmed when I walk in but have always gotten whatever help I needed here. Great location. Well managed.
    by
    • Verified Purchase
    • Recommended
    STORE CLEAN AND STORE EMPLOYEES ARE FRIENDLY AND KNOW MOST OF THEIR PRODUCTS
    STORE CLEAN AND STORE EMPLOYEES ARE FRIENDLY AND KNOW MOST OF THEIR PRODUCTS
    by
    • Verified Purchase
    • Recommended
    Great in every way. Excellent customer service and help. A beautiful store. Exceptionally clean. ...
    Great in every way. Excellent customer service and help. A beautiful store. Exceptionally clean. The problem of dust in the atmosphere which bothered me years ago is now delightfully ameliorated. Thank you. It is a good that I live far enough away from this Home Depot that I do not go several times a week!
    by
    • Verified Purchase
    • Recommended
    Jack on floor and Lea at checkout were fantastic!!
    Jack on floor and Lea at checkout were fantastic!!
    by
    • Verified Purchase
    • Recommended
    More top brand name selections and competitive pricing. Excellent all you need hardware store.
    More top brand name selections and competitive pricing. Excellent all you need hardware store.
    by
    • Verified Purchase
    • Recommended
    BEST STORE IN THE AREA
    BEST STORE IN THE AREA
    by
    • Verified Purchase
    • Recommended
    VERY GOOD JOB
    VERY GOOD JOB
    by
    • Verified Purchase
    • Recommended
    VERY GOOD JOB AND SERVICE
    VERY GOOD JOB AND SERVICE
    by
    • Verified Purchase
    • Recommended
    Outstanding customer service.
    Outstanding customer service.
    by
    • Verified Purchase
    • Recommended
    I live in Darien so this store is very convenient. People there are nice and I like seeing them
    I live in Darien so this store is very convenient. People there are nice and I like seeing them
    by
    • Verified Purchase
    • Recommended
    whenever we are in this store- it is always clean and the sales associates do their very best to ...
    whenever we are in this store- it is always clean and the sales associates do their very best to assist and if they do not know- they always find the person in that department or get a manager- we have never been left hanging in the aisle - always able to find the product i am looking for
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 518 reviews

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