#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(630)271-3431
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2101 West 75th St
Darien, IL 60561
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 518 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (518)
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Showing 1-30 of 518 reviews
poor customer service
I bought 25 bags of mulch and had to load them myself. I am handicapped
by
    Helpful, knowledgeable staff!
    I came in knowing nothing about ordering a front door for my house. Sherri in millworks was extremely knowledgeable, patient and helpful. She helped me design the perfect door and hardware for my home.
    by
      • Recommended
      Excellent service.
      The sale associates were helpful, particularly Don S. In electric section.
      by
        • Recommended
        Great experience!!!
        Both associates Pam and Nadia took the time to listen to my problem and did an OUTSTANDING job solving my problem!!!
        by
          • Recommended
          The sales representative named shiela was the best
          We are so happy with the service showed by one of the representative named shiela. Her service was beyond our expectation. Kudos to her!
          by
            • Recommended
            Great Customer Service.
            I bought 4 air filters but wanted in bulk. It was looked up and they didn’t come in bulk. Thank you.
            by
              Bigger Stores Have Better Customer Service
              The App stated that there was a tool specifically in stock and available for purchase. I had to make special arrangements to get to the store to purchase it. I get there only to find that it is in stock but not available for purchase. The store response, " You have to come back tomorrow." Not acceptable. No coupon, No compensation for my trouble. Nothing. I will just go around the corner to another store.
              by
                Excellent customer service
                Clean. Employees are helpful. Prices are good.
                by
                  • Recommended
                  Home Depot is an awesome store!!!
                  I must say that the employees go above and beyond with friendly customer service.. Every time I ask any employee to help me find anything they always know where I can find it in the store.
                  by
                    • Recommended
                    Best HD is town
                    I was greeted by the team when I walked in. When I was in garden I was lost and had clue. A associate tried to help but went and got Liz who was more experienced. Liz in garden was amazing. She walked me through everything and made sure I wasn’t spending any unnecessary money. I worked with the PTA and she got he stir managed to help me. Barb was awesome and even offered helped for next year. Liz was very patient and you can yelled really cares about gardening and her customers. Thank you
                    by
                      • Recommended
                      Actual knowledgeable humans help
                      2 employees took the time to help us figure out what we needed as well as guided us to ensure the most economical option.
                      by
                        • Recommended
                        Home depot in darien
                        This store looks great.
                        by
                          • Recommended
                          Great Customer Service
                          I stopped on a whim to get some information about a work bench and ended up buying it on the spot. This was due to the fantastic customer service representative TJ who was outstanding setting me up and seamlessly scheduling pickup the following day. This guy is worth his weight in gold. Very pleasant experience.
                          by
                            • Recommended
                            Weber grill
                            Great service from Liz
                            by
                              Beautiful Flowers
                              Every year I can count on the Home Depot in Darien to have a beautiful selection of flowers. They never disappoint!
                              by
                                • Recommended
                                Exceptional Customer Service
                                JEREMIAH went out of his way to help me find a product in the store, and DID find it for me in an area that was temporarily blocked off to customers. I left with exactly what I came for after he presented me with many options by going into the area I could not.
                                by
                                  • Recommended
                                  Excellent customer service
                                  This time I purchased paint. The gentleman was very knowledgeable about the product. He also was very helpful with accessories that were needed.
                                  by
                                    • Recommended
                                    Great Employees
                                    Rick in plumbing took really great care of me! I needed a faucet adapter and he found what I needed really fast!! Very pleasant to talk to!! He's a 'Keeper' for sure!! Thank you, Rick!!
                                    by
                                      • Recommended
                                      Amazing
                                      Everything was great and everyone is friendly!
                                      by
                                        • Recommended
                                        EMPLOYEE
                                        THE WOMEN AT THE CHECKOUT WAS SO HELPFUL AT MY STORE IN DARIEN I GOT HER NAME. IT WAS KEISHA. SHE WENT OUT OF HER WAY TO MAKE SURE I FOUND WHAT I WAS LOOKING FOR. DEFINITELY " EMPLOYEE OF THE YEAR"
                                        by
                                          Clerks
                                          Reggie in tools was the greatest. This dude knew everything!! Tariq in the check out, what a sweet and personable man.
                                          by
                                            • Recommended
                                            Great community service
                                            I am always great full for the assistance the Darien Home Depot has to offer when looking for repair products. The staff is helpful with finding out what I needed, and any professional assistance to help me.
                                            by
                                              • Recommended
                                              Store Safety and Quality
                                              I feel safe going to the store even at night. Plus the store has quality merchandise.
                                              by
                                                • Recommended
                                                Great and huge hardware store
                                                This Home Depot is just the best!
                                                by
                                                  • Recommended
                                                  Made my day
                                                  Girl who helped me at self checkout was awesome… her terrific attitude made my day
                                                  by
                                                    • Recommended
                                                    Not Veteran Friendly
                                                    I should not have to download or use your app to get my military discount. I do not want to sign up for your proprietary application. Why can't your cashiers use my valid, up-to-date military identification as proof that I am eligible for the discount? I thought Home Depot was supposed to honor and respect the military, not create hassles for us or take advantage of us by insisting on our contact information through your app.
                                                    by
                                                      Great people
                                                      Thanks for always helping with me questions.
                                                      by
                                                        • Recommended
                                                        Great staff!
                                                        We often go to this location in Darien. The staff is always so helpful when locating a product, or even giving advice on a project that we are working on. Very nice employees!
                                                        by
                                                          • Recommended
                                                          Kitchen, Bath and Floor
                                                          The Darien store has been my favorate store to visit for over 30 years. There are a lot of professional staff to help with our rug replacement for 4 rooms, Toilets, and most resently my kitchen with new countertops, cooktops,and fan. Thanks to all for their guidance and support.
                                                          by
                                                            • Recommended
                                                            Helpful associates
                                                            They helped me find everything I needed to complete my project
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 518 reviews

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