Reviews for College Station #6559

Audry and Destiny in the Paint Dept. saved my 4 gallons of paint and fixed a color match problem. Audry said - "add this and that in x amount." and SHE NAILED it. Destiny did the mixing. AWESOME team.

The store was very clean and stocked and ask for Asia you need windows and doors she’s so helpful.

As previous shared, I will continue shopping at Home Depot

Hey, if you purchase an appliance, get with Franklin. He knows the details.

Karina was extremely helpful. She went out of her way to make sure she exhausted every avenue to resolve an issue with my home depot card.

Store Mgr Cory and employee Merrick E went above and beyond to make sure I was taken care of. In this day and age that is a rare thing to find. Everyone is helpful and quite knowledgeable in each of their areas which goes to show they not only have great training but they care about their store as well as their customers. THANK YOU.

The store was clean and liked a lot of the brands that the store carries. The only down fall was that some departments seemed to not have any employees to help. The over all experience was good and we were able to find the items that we went into the store to get with ease and at a decent price.

My only complaint about Home Depot stores in general is that the checkout lanes are at the opposite end of the store as is the entrance...extremely inconvenoient insofar as parking & handicap mobility is concerned.

Access to the appliance are easy to get to.

Sam was very helpful with our dishwasher purchase.

Excellent experience with salesperson in appliances.

Employees were knowledgeable and very helpful. Store was clean and organized.

FRIENDLY EMPLOYEES

Karina Casher. Amanda Customer Service . Are the best.. I would tell you why you would love them but Im not you have to go and experience their Hospitality for yourself to understand. And. The store manager is so down to earth . I Really enjoyed my shopping experience today. So feel free to stop by and let me know what you think.. PS.. Have Fun

Very good

The store was clean and staff was very friendly.

A++++ service.

Parked in front of main entrance, great spot. I wanted to pick up a new Echo Speed loader head for my trimmer and new trimmer line. Also to look at a new one gallon gas can. Walked in with my wife. Second row on the end I could see the new heads and trimmer. Picked up one of each. Went to look at gas cans on that row, no one gallon on shelf. Walked around to Row 1 on other side, there were some 1 gallon cans. Too much, I went on with my two selections. They changed things! By the entrance I entered the store they had moved returns/exchange/customer service inside a roped off area. The sign to ENTER that area from the store was marked EXIT. To enter the roped off area one must enter the roped off area from the entry area. I was told to checkout I must go to the OTHER END of the store! As I looked that way, they allowed a fellow in a wheelchair to enter at the EXIT sign and get checked out. Another fellow older than I (I am 65), was standing in line with a product. But he could have entered earlier with an exchange. So wife and I walked to the other end. I was told I could use self-checker, but I had a credit from another purchase, I was not sure it would take it. Thought I will just go a little farther and go through a checker. Nope! Three guys in maroon shirts were engaged in a conversation with the checker. No product, no purchase. The checker informed me this was the Pro checker, I should try the self checker or a checker past them. I asked, “you mean the station past the double doors, the very last checker?” Yes sir she said. I expressed my displeasure to my wife saying “this is ridiculous. We have to walk the entire length of the store to checkout two items we picked up at the entrance, where we parked, and then walk all the way BACK!” One of the fellows thought my comment was meant to be funny, he smiled. I walked past a young employee that from the beginning of my expedition from the entrance area to the far end stood watching the two checkers on the far end. Not sure what her purpose was. We made our purchase. The checker handled the credit and told me the difference. She was courteous. I asked her if I could have paid for these items somewhere other than self checkout and her station? She said no. I said that is crazy, now I have to walk all the way back to my car at the entrance.” She said, “Yes it is”.

Excellent prices and customer services!

Store is always very clean and neat. They try to carry whatever customer needs from garden to lumber to appliances for the home. I needed to return something and had thrown away my receipt. The gentleman helping me was very nice and asked if I had the card I used to purchase the item with. I gave it to him and it was brought up on the computer screen. Then we went through the return process. The young man was very good at his job, personable, and knowledgeable. I also talked to an employee who was in the parking lot bringing in a riding scooter provided for people with disabilities and health needs as I was walking to the store from the parking lot. He was very nice.

Poor customer contact skills

One thing that I noticed on several visits to the garden center was wilted vegetable plants in need of water in the outside displays. Didn't purchase a couple of vegetable plants I intended to because of the wilted look. Other than that all was good.

Amazing staff at this store. All the employees are eager to help.

It was refreshing to see knowledgeable employees in the appliance section, unlike my experience with their competitor. Bob in appliances was a pleasure to work with: he was very familiar with the products, he educated me on warranties, provided tips throughout our conversation, and was just a very nice gentleman. And I got a great deal on my fridge!

Friendly service, easy to find what you're looking for.

Great place to shop

Service was excellent.

Great Store and Great service people. Had all the products I needed. the store was clean. they kept the clean an put up ramps for safety products they were stocking.

Easy too find everything stays in the same place.I love it! Every one who works their makes eye contact and ask if you need help! Home Depot beats the competitions bar none1

Love the store prices and the friendly staff