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Filter Reviews By:Rating, Profile, Gender, Age (328)
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Showing 1-30 of 328 reviews
Feb 29, 2024
The trip we made this time was to buy the paint.
But no one was in the Paint Section.
by
May 19, 2022
HOME DEPOT SOLD ME A 3 YEAR OLD BATTERY!!
PURCHASED BATTERY ON 5 17 22 AND WHEN I GOT IT HOME I NOTICED DATE STAMP READ JUN 7 2019 3 YEARS OLD..NO ONE WAS WILLING TO HELP RESOLVE ISSUE AFTER I WAITED ON PHONE 45 MINUTES AND KEPT HUNG UP ON
by
Apr 16, 2024
Amazing store very clean & organized & further more great employees!
Amazing customer service, employees are product knowledgeable and friendly! & very clean & organize store !
by
Recommended
Mar 25, 2024
Good employee
I bought something few weeks ago, the cashier, Emma, is nice and helpful!
by
Recommended
Mar 5, 2024
People loitering in the parking lot
I felt very unsafe in the parking lot. There were men hanging out in the lot obviously not looking to go shopping. You should have added security and ask them to move along for the safety of your customers and staff
by
Jan 25, 2024
Refrigerators
Unfortunately I have not received my Lg refrigerator that I purchased, shopping experience was great
by
Jan 5, 2024
Great Customer Service
I needed a Kohler Tub in Biscuit and I received great help from Gil in kitchen design department, he found the size and color i needed and he helped me place the order for it.
I cannot wait to have this in my bathroom.
by
Recommended
Dec 29, 2023
Great spot to shop you needed
Visiting often. Always well organized and staffs are friendly. Definitely my favorite Homedepot.
by
Recommended
Dec 19, 2023
HORRIBLE EXPERIENCE DURING A RETURN
i return a wireless handheld vacuum cleaner order#WJ42688153 that i was not satisfied with the product as the suction was not strong as i like it to be. i went to a homedepot to return as per the terms of the purchase i had the option to return to the your near store. the cashier who assisted me was very polite but the"supervisor"helping her was making side comments like:why did you not research before buying? did you not see the power before buying? now no one will buy it used. unprofessional!! if i was not satisfied with the product i should not feel like i cannot return it or get my money back like the terms of the purchases states. the rude supervisor even made a comment as to why it took me 2 months to return it when i was within the 90 days. this lady needs a lesson in how to properly deal with customers. just dealing with her for 15-20 min turned me off and i don't see myself going to that home depot again. so frustrated.
by
Dec 11, 2023
The most poorly managed Home Depot in the USA
They put Xmas tree in the parking lot while closing the garden center entrance and force buyers to lug the whole tree from lot to the garden center through the main entrance and then back to the cashiers of which none are staffed except half of self serve. Just the dumbest inconsiderate management!
by
Nov 24, 2023
Staff
I hate reviews BUT.
Don't know. If it's a fluke. Or a new thing? But the staff members. And manager on the floor. At the time I was at this Home Depot. 7:51 AM. November 24th, 2023. Was phenomenal. Polite. Greeting every customer in the aisle with a hello. Good morning. I wish the other Home Depots, I called her. Mill Basin. Maspeth. Long Island City. Can copy this Behavior.
by
Recommended
Nov 1, 2023
Great store
Always receive good help from the sales associates.
by
Recommended
Oct 24, 2023
Great
they have almost everything that you will need, just dont have much varient to compare and choose
by
Recommended
Jul 29, 2023
Horrible cashier and supervisor
Very rude in the checkout area.
by
Jul 8, 2023
Mosquitoes in the facility
As I made my appliance purchase at the cashiers area while waiting i and my spouse and Home Depot employees were bitten by mosquitoes. Please do something about this pest problem!
by
Jun 14, 2023
Great Service! Great Stuff.
I shop here regularly. Hands down! The friendliest Home Depot that I have been to.
by
Recommended
Jun 3, 2023
Nice store
Store is well-stocked. Check out was quick. Employees will assist when needed.
by
Recommended
Jan 17, 2023
Outstanding customer service
Staff very friendly and always go above and beyond especially if an item is missing a sku or price sometimes spending almost a half hour
by
Recommended
Jun 5, 2022
Very nice employees and satisfied experience shopping there
This is my favorite Home Depot store, not too crow, parking always very easy and there are very nice employees
by
Recommended
May 5, 2022
05/05/22 I visited HD. the security man at garden part was like my neighbor.
by
Recommended
Jan 5, 2022
Store it was infested with birds and squirrels.
Store it was infested with birds and squirrels.
by
Jan 5, 2022
Comfortable environment
I bought a light for my garage with batteries. It's really a help since I don't have
electricity in there at the moment. HD always has items like this to make life
just a little easier.
by
Recommended
Dec 24, 2021
Terrible Customer Service
Go somewhere else if you think service with a smile should be alive and well.
by
Nov 23, 2021
Worst Customer Service
This store has the worst customer service compared to any other store! Rude and unprofessional Staff!
by
Nov 23, 2021
Excellent staff
Very helpful and friendly staff.
by
Recommended
Nov 12, 2021
Horrible Store Buyer Beware!!! They set their own guidelines
This store follows their own set of guidelines. Their bid room minimum is whatever they feel like saying it is for the day. I shop home depot everyday and this store is one of the worst. Go to flushing or maspeth even local building suppliers before this store. You will be ignored while shopping the shelves are barely stocked nobody cares about the customer its all about taking as much money as they can from you for the day. Managers wont even come out to assist customers concerns or questions. You will have your time wasted and money taken.
by
Sep 24, 2021
Good service.
Constant purchases..good prices
by
Jul 25, 2021
The store was clean friendly associates.
The store was clean friendly associates.
by
Verified Purchase
Recommended
Jul 14, 2021
Great store with expert help.
Great store with expert help.
by
Verified Purchase
Recommended
Jul 1, 2021
As a loyal customer who shops around the United States in Home Depot, I found this store to have ...
As a loyal customer who shops around the United States in Home Depot, I found this store to have people working in this store condescending, obnoxious and rude. When needing help, the employees walk away from customers like cockroaches running when you turn the lights on. When you insist on help with something, you receive the overall sigh of 'what do you want from me.' Advertisements over the intercom are not in Chinese, English, or Hindi. The management team needs to be evaluated on their customer service. Hanging out with staff and taking about previous customers that have passed them is bad moral for current customers. So sad that I have to travel miles to Long Island to find excellent service and current products.