#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(413)593-7003
Tool & Truck Rental(413)593-7009
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
655 Memorial Dr
Chicopee, MA 01020
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Customer Store Reviews

  • 4.7 out of 556 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (556)
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Showing 1-30 of 556 reviews
SORRY IF NO EMPLOYEE KNOWS WHAT PEEL AND STICK BACK SPLASH IS, THEN THEYSHOULDNT BE WORKING THERE
SORRY IF NO EMPLOYEE KNOWS WHAT PEEL AND STICK BACK SPLASH IS, THEN THEYSHOULDNT BE WORKING THERE
by
  • Verified Purchase
Many thanks to the every friendly and always helpful Mr. Jason in the Lumber Department! This ge...
Many thanks to the every friendly and always helpful Mr. Jason in the Lumber Department! This gentleman expertly assisted me with my lumber purchase and then helped cut this for me. Jason is the consummate professional who always goes the extra mile for his grateful customers. His positive and consistent "Can Do!" attitude really makes a difference and his world class customer service is greatly appreciated! I would also like to thank Ms. Emily at the Service Desk for her superb customer service! This lady is truly one of your finest Ambassadors of Goodwill and she always makes each transaction a positive and enjoyable one. Her friendly attitude and the genuine concern she demonstrates for her customers are the primary reasons why I enjoy shopping at the world famous Chicopee Home Depot. I salute the efforts of these outstanding Home Depot Associates and thank them both for always doing such a fantastic job!
by
  • Verified Purchase
  • Recommended
At the Home Depot in Chicopee, Massachusetts, there is a highly motivated gentleman who is truly ...
At the Home Depot in Chicopee, Massachusetts, there is a highly motivated gentleman who is truly the store's Ambassador of Goodwill and his name is Chris! Each and every time I see him, he is diligently doing his very best to ensure the parking lot is squared away, looking good and cart free. Clearly, Chris is a dedicated and helpful professional who is responsible for making my visits to the store so enjoyable. His friendly, courteous and welcoming attitude are respected and greatly appreciated! Sir Chris, Many thanks to you for a job Well Done!
by
  • Verified Purchase
  • Recommended
The world famous Home Depot in Chicopee, Massachusetts is by far the very best place to shop for ...
The world famous Home Depot in Chicopee, Massachusetts is by far the very best place to shop for all your home improvement needs! Many thanks to the superb customer service provided by the highly motivated team of General Eileen, Emily, Katie B, Dev, Daniel, Ed and Hennessey. These outstanding associates are truly The Best and their dedicated efforts and positive attitudes are greatly appreciated. Thank you very much!
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  • Verified Purchase
  • Recommended
Customer service was generally nice and Ann Marie at check out was very helpful
Customer service was generally nice and Ann Marie at check out was very helpful
by
  • Verified Purchase
  • Recommended
Best employee's in the world great costumer service A++
Best employee's in the world great costumer service A++
by
  • Verified Purchase
  • Recommended
I received strong customer service at every turn in the store. The staff were super pleasant and ...
I received strong customer service at every turn in the store. The staff were super pleasant and extremely helpful.
by
  • Verified Purchase
  • Recommended
I’ve been a shopper here for 7 years. I have never once had a negative encounter. As frustrating ...
I’ve been a shopper here for 7 years. I have never once had a negative encounter. As frustrating as it can be to have projects where multiple trips are required, it’s nice to have folks like Chrissy and Jose to help. They each have stopped what they were going to help me with product figment and navigating the online vs In store purchasing and price matching. I can’t express enough what an asset your company has in its chicopee staff. I’ll be a long time customer when you have folks like them. All the best Matthew Fuller
by
  • Verified Purchase
  • Recommended
Very friendly employees always asking if help or assistance is needed throughout the store
Very friendly employees always asking if help or assistance is needed throughout the store
by
  • Verified Purchase
  • Recommended
I had an enjoyable experience shopping at Chicopee Home Depot. The staff was very helpful and kno...
I had an enjoyable experience shopping at Chicopee Home Depot. The staff was very helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
I salute the superb customer service at the Chicopee, Massachusetts Home Depot! I was very pleas...
I salute the superb customer service at the Chicopee, Massachusetts Home Depot! I was very pleased to see General Eileen back on deck in the Paint Department! This outstanding associate wrote the book on providing world class customer service in a most friendly and courteous manner. It's always such a pleasure seeing this dedicated and versatile professional who is always ready, willing and eager to help a customer. At the Service Desk, I was also expertly assisted by the inimitable Ms. Hennessy in a most friendly and courteous manner. She made my shopping experience a very positive and enjoyable one with her friendly and helpful attitude. Many thanks for the exceptional customer service! A+!
by
  • Verified Purchase
  • Recommended
Haley should get best employee award she was very pleasant,helpful and knowledgeable!!
Haley should get best employee award she was very pleasant,helpful and knowledgeable!!
by
  • Verified Purchase
  • Recommended
Olivia cashed me out and she was amazing. Very sweet and kind! I would go back just because of th...
Olivia cashed me out and she was amazing. Very sweet and kind! I would go back just because of the way she was.
by
  • Verified Purchase
  • Recommended
Alexis is awesome. Fast check out.
Alexis is awesome. Fast check out.
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  • Verified Purchase
  • Recommended
great friendly staff looking forward to winning the $5,000 some day
great friendly staff looking forward to winning the $5,000 some day
by
  • Verified Purchase
  • Recommended
Had what I needed when I needed it ..very friendly
Had what I needed when I needed it ..very friendly
by
  • Verified Purchase
  • Recommended
The Chicopee Home Depot is truly The Best! I was in need of some additional supplies for my deck ...
The Chicopee Home Depot is truly The Best! I was in need of some additional supplies for my deck extension project and had the very good fortune of meeting with Mr. Jeremy in the Lumber Department. This highly motivated associate expertly assisted me in a most courteous, friendly and professional manner going the extra mile to ensure I had everything I needed. I would also like to recognize and thank the outstanding Ms. Alexis in the Garden Department for her friendly attitude and superb customer service! I greatly appreciate all that Alexis and Jeremy do to help make my visit to the Chicopee Home Depot a productive and most enjoyable one. Many thanks for a job Well Done! A+ Top Flight!!
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  • Verified Purchase
  • Recommended
Many thanks to the highly motivated associates at the Chicopee Home Depot! It's always a pleasur...
Many thanks to the highly motivated associates at the Chicopee Home Depot! It's always a pleasure when I see the A Team in action to include: Sir Jason and King George in the Lumber Department and Mr. "Can Do!" Barry in Plumbing. At the registers, I sincerely thank Ms. Nicole, Alexis and Artistic Olivia for their exceptionally friendly and courteous attitudes. Making great things happen at the Customer Service Desk, many thanks to the inimitable team of Ms. Emily, Jess, Katie B., Steven, Kiara and Jason Jr. I greatly appreciate their friendly, helpful and professional customer service! A+
by
  • Verified Purchase
  • Recommended
Went there for product and the two employees named Kathy and sally went above and beyond the call...
Went there for product and the two employees named Kathy and sally went above and beyond the call of duty to help me I will only shop at chicopee home depot
by
  • Verified Purchase
  • Recommended
Everyone who works there is very nice and helpful, if they are unable to answer a question or fin...
Everyone who works there is very nice and helpful, if they are unable to answer a question or find what your looking for they will call for someone to help find it or answer your question.
by
  • Verified Purchase
  • Recommended
Clean and well kept store! Enjoy that they have more choices than the Westfield store.
Clean and well kept store! Enjoy that they have more choices than the Westfield store.
by
  • Verified Purchase
  • Recommended
Sorry...I had my receipts mixed up....I did a survey for visit H88 148067 145463....Where Farrukh...
Sorry...I had my receipts mixed up....I did a survey for visit H88 148067 145463....Where Farrukh was our cashier, and he was very polite, quick and courteous! I enjoyed your crew members professionalism in your Chicopee store. I mixed up the receipts for the one that should have been for H89 123621 121062 where I did indeed purchase the flooring with the great assistance of Pedro. Thank you so much for having a well stocked store, great selections and very awesome crewmembers!!
by
  • Verified Purchase
  • Recommended
Great Customer Service...Sale's Cashier Ann Marie is very helpful!
Great Customer Service...Sale's Cashier Ann Marie is very helpful!
by
  • Verified Purchase
  • Recommended
Clean store and organized. Friendly staff and helpful. Busy parking lot and traffic is steadily p...
Clean store and organized. Friendly staff and helpful. Busy parking lot and traffic is steadily pushy so be careful. Convenient location next to Wal-mart, five n below, restaurants, Sally's and pretty much everything else.
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  • Verified Purchase
  • Recommended
Many thanks to the following highly motivated Associates for their superb assistance and support ...
Many thanks to the following highly motivated Associates for their superb assistance and support during my recent visits to the world's best Home Depot in Chicopee, Massachusetts: Emily, Diana, Karly, Valery, Katie B, Steven and Julie at the Totally Amazing Service Desk! In the Lumber Department, Jason and Daniel and in Plumbing, Mr. Barry! I also thank Maggie for doing such a great job at the check out! Thank you all for your exceptional professionalism, dedication and world class customer service! A+!!!
by
  • Verified Purchase
  • Recommended
The Plant Lady, Kathy is friendly and knows a lot about horticulture. She freely shares that kn...
The Plant Lady, Kathy is friendly and knows a lot about horticulture. She freely shares that knowlege with customers.,,Two thumbs up!
by
  • Verified Purchase
  • Recommended
Easy to navigate, friendly employees in home and gardening
Easy to navigate, friendly employees in home and gardening
by
  • Verified Purchase
  • Recommended
Stopped by the garden center looking for large planter pots. Store employee Jesse assisted us wi...
Stopped by the garden center looking for large planter pots. Store employee Jesse assisted us within two minutes of our arrival. Item's had to be picked up from a high shelf. He was simply amazing! I've never experienced such great customer service at any other Home Depot store.
by
  • Verified Purchase
  • Recommended
The store was clean and in great condition. During this COVID times I felt very comfortable and s...
The store was clean and in great condition. During this COVID times I felt very comfortable and safe. The associates were friendly and willing to help.
by
  • Verified Purchase
  • Recommended
The attendants that took care of my needs went out of their way to provide me with good customer ...
The attendants that took care of my needs went out of their way to provide me with good customer service,I will definitely shop there soon as they have gates in stock.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 556 reviews

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