#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(757)548-7400
Tool & Truck Rental(757)548-7418
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1400 Tintern Ln
Chesapeake, VA 23320
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Customer Store Reviews

  • 4.6 out of 595 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (595)
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Showing 1-30 of 595 reviews
I have been a consistent HD shopper. My last visit to buy custom windows was spectacular. Larry ...
I have been a consistent HD shopper. My last visit to buy custom windows was spectacular. Larry helped me get through my first custom window order. Thank you.
by
  • Verified Purchase
  • Recommended
I love this Home Depot store. There are employees always willing to assist you when I walk thru t...
I love this Home Depot store. There are employees always willing to assist you when I walk thru the door, and I love the workers at customer service. They are so sweet and friendly.
by
  • Verified Purchase
  • Recommended
This store is well managed, staffed, and almost always has what I'm looking for.
This store is well managed, staffed, and almost always has what I'm looking for.
by
  • Verified Purchase
  • Recommended
very nice and clean environment, helpful employees
very nice and clean environment, helpful employees
by
  • Verified Purchase
  • Recommended
It’s good and well stocked
It’s good and well stocked
by
  • Verified Purchase
  • Recommended
Cheryl and THERSA
Cheryl and THERSA
by
  • Verified Purchase
  • Recommended
They had excellent customer service everyone was so helpful.
They had excellent customer service everyone was so helpful.
by
  • Verified Purchase
  • Recommended
Home depot had what we needed. Great store for all your building supply needs
Home depot had what we needed. Great store for all your building supply needs
by
  • Verified Purchase
  • Recommended
Cashier was very helpful, he saw my son carry the insulation, so he bought over a cart.
Cashier was very helpful, he saw my son carry the insulation, so he bought over a cart.
by
  • Verified Purchase
  • Recommended
Excellent experience getting a issue resolved. Tiana in customer service worked hard to get the s...
Excellent experience getting a issue resolved. Tiana in customer service worked hard to get the situation right even though the fault laid with Dewalt.
by
  • Verified Purchase
  • Recommended
Faye, the cashier was very friendly when I checked out!
Faye, the cashier was very friendly when I checked out!
by
  • Verified Purchase
  • Recommended
Can't say enough about the wonderful service I received today from Greg in electrical and Goke. E...
Can't say enough about the wonderful service I received today from Greg in electrical and Goke. Excellent customer service thank you!
by
  • Verified Purchase
  • Recommended
Clean store, items easy to locate, good prices, excellent employee support a great shopping exper...
Clean store, items easy to locate, good prices, excellent employee support a great shopping experience.
by
  • Verified Purchase
  • Recommended
No cashiers available, only option was for self check out. We needed assistance in checking out ...
No cashiers available, only option was for self check out. We needed assistance in checking out (had sensors that needed removing and the machine wouldn’t accept $100 bills even though it was a cash machine) so we still required an associate. Extremely frustrating not to have the option to have a cashiers available. Will not return to this location.
by
  • Verified Purchase
The staff was outstanding much better trained and more professional than the competitors.
The staff was outstanding much better trained and more professional than the competitors.
by
    • Recommended
    Staff were very helpful at the front desk.
    Staff were very helpful at the front desk.
    by
    • Verified Purchase
    • Recommended
    The store is always clean and always has the products we need in stock. The gentleman that works ...
    The store is always clean and always has the products we need in stock. The gentleman that works at the paint counter is always so friendly and helpful. I would recommend the Chesapeake location to friends and family.
    by
    • Verified Purchase
    • Recommended
    During the Christmas Holiday rush, I did not expect the kind service that I got at The Home Depot...
    During the Christmas Holiday rush, I did not expect the kind service that I got at The Home Depot #4619 in Chesapeake. An employee assisted me and I did not get his name. He brought me right to the items that I wanted. The store was neat and clean in comparison to other stores that I have done my Christmas Shopping in. Even the Christmas aisles were neat. Thank you.
    by
    • Verified Purchase
    • Recommended
    Best place to shop for anything you need. Easy to find products, clean, great prices and employee...
    Best place to shop for anything you need. Easy to find products, clean, great prices and employees are wonderful.
    by
    • Verified Purchase
    • Recommended
    Great customer service
    Great customer service
    by
    • Verified Purchase
    • Recommended
    If I could leave 0 stars, I would. Paula in appliances was beyond rude and combative, and only ch...
    If I could leave 0 stars, I would. Paula in appliances was beyond rude and combative, and only changed her tune when I asked her name. I'm currently waiting on a call from store management to give additional details. We'll be shopping elsewhere from now on.
    by
    • Verified Purchase
    Always have what I need and great customer sservice
    Always have what I need and great customer sservice
    by
    • Verified Purchase
    • Recommended
    I like the managers at this Home Depot. They go out of their way to treat the customers right and...
    I like the managers at this Home Depot. They go out of their way to treat the customers right and have impressed me on three different occasions (two different managers and one assistant manager)! Thank you, managers!
    by
    • Verified Purchase
    • Recommended
    My shopping experience was amazing because of Tina in Pro Service. She is what customer service...
    My shopping experience was amazing because of Tina in Pro Service. She is what customer service should strive to be. Knowledgeable and helpful with a personality that just makes you feel like a special customer. Everyone can learn by her example.
    by
    • Verified Purchase
    • Recommended
    Well stocked, Friendly employees and very helpful.
    Well stocked, Friendly employees and very helpful.
    by
    • Verified Purchase
    • Recommended
    THIS IS THE ONLY HOME DEPOT I SHOP IN , I ENJOY IT, I HAD A LIVING ROOM FLOOR INSTALLED IN MY HOM...
    THIS IS THE ONLY HOME DEPOT I SHOP IN , I ENJOY IT, I HAD A LIVING ROOM FLOOR INSTALLED IN MY HOME, I HAD MY PORCH REPAIRED ,GOT ALL MY MATERIAL FROM HOME DEPOT. I GOT LAWN MOWER AND WEED EATER TOO.
    by
    • Verified Purchase
    • Recommended
    Store was very clean. Carts were available and easily accessible. The people that are employed th...
    Store was very clean. Carts were available and easily accessible. The people that are employed there, are very helpful, knowledgeable and very nice. This type of customer service, is hard to find, and a tough act to follow. Keep up the good work. I will keep coming back, for sure!
    by
    • Verified Purchase
    • Recommended
    The attitude of the associates at this store is above and beyond the call of duty. I have never ...
    The attitude of the associates at this store is above and beyond the call of duty. I have never had anything but great experiences there. From purchasing a product to returning or exchanging a product. They are the Best of the Best
    by
    • Verified Purchase
    • Recommended
    HD was clean and most isles were clear of paper displays. Employees are usually friendly, greet y...
    HD was clean and most isles were clear of paper displays. Employees are usually friendly, greet you and thank you for the purchase. If you ask for help, they will usually provide it. Lastly they don't linger (which is good) when trying to think about the work I'm preparing to do as I often engineer it while shopping.
    by
    • Verified Purchase
    • Recommended
    The store was clean and organized and had exactly the merchandise that I was looking for at the r...
    The store was clean and organized and had exactly the merchandise that I was looking for at the right price.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 595 reviews

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