#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(757)548-7400
Tool & Truck Rental(757)548-7418
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1400 Tintern Ln
Chesapeake, VA 23320
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Customer Store Reviews

  • 4.6 out of 595 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (595)
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Showing 1-30 of 595 reviews
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Person in charge at the time Jennifer refused to honor the price posted. Stating items were just in the wrong place!
by
    great features
    This is the closest I live to homedepot in the United States. It used to take 50 minutes to drive, but now there are left and right sides of my home, and it only takes less than 10 minutes. All my decoration materials this time come from here, which is great. services and materials.
    by
      1 found this review helpful
      Good store
      I went to Home Depot in search of bins & yard lights. I took my puppy because I didn't want to leave her home alone. Well, I didn't factor in, how large the bins were. There wasn't enough room for her to be in the cart & the bins. Let's just say I'm glad she's a small dog. In she went. Thanks for allowing dogs. It makes shopping interesting & fun.
      by
        • Recommended
        Outstanding variety
        I recently repaired my deck and changed from wood to the outstanding composite deck boards (Fiberon). Why would anyone go back to wood? You replaced these and never have to look back. There are no nails and they look beautiful. What a wonderful product.
        by
          • Recommended
          Chesapeake HD is the BEST place to get your DIY materials!
          I visit this home depot several times a week and have always had good experiences and interactions with employees. The store is well stocked, clean and bright, but the best aspect is the friendliness and professionality of the employees who are always eager to help. I truly experience a warm community vibe inside that store and will always choose this Home Depot over the competition.
          by
            • Recommended
            Knowledgeable employees with excellent customer service!
            Every employee I have ever encountered is completely willing to stop what they are doing to assist me. They always seem to know exactly what I am looking and just where to find it!
            by
              • Recommended
              Very good service
              I have been coming to this store since it opened. My says it is my Macys. Keep up the great service.
              by
                • Recommended
                Sad Day
                Sadly, this is the last time I will visit this store. After several decades of purchasing plants and many other items from Home Depot, I have never had this kind of experience at any store... EVER.
                by
                  Exceptional Service Every time!!
                  The staff is always courteous and very professional!! Theresa the customer service representative, is always head and shoulders above the rest.
                  by
                    Great Experience!
                    Thanks to Crystal and Jamie as well as the tool rental guy and four other associates that assisted me with an urgent matter tonight. You guys are the reason why I continue to promote The Home Depot to other pros.
                    by
                      • Recommended
                      Great customer service
                      I was very pleased the way your associate Carmen helped me at the customer service desk. She even gave me a wet wipe to remove the dirt off my hands from the light fixtures boxes I exchanged. Awesome 👌 service Carmen Thank you Thank you
                      by
                        • Recommended
                        Just the help I needed!
                        The associates at Home Depot are extremely kind and helpful. I didn't have to wait or search for an associate to help me either. Great experience!
                        by
                          • Recommended
                          Customer services
                          above and beyond expectations!
                          by
                            • Recommended
                            Employees are exceptionally helpful
                            I always have a good experience shopping here. Employees are friendly and make sure you can find what you need.
                            by
                              • Recommended
                              Excellent Customer Service
                              I shopped at the Battlefield location last weekend for Xmas decorations. A lady by the name of Tiana greeted me and helped me with my shopping experience. She also assisted me with a return from a last year purchase. We purchased a reindeer and sleigh display...the lights were out on the reindeer...with out issue, she took care of it and issued out another reindeer
                              by
                                • Recommended
                                great store location and very nice workers, easy to to find what you are looking for.
                                every product i have ever purchased have had a long life.
                                by
                                  • Recommended
                                  Good store
                                  Bought some product. Good product quality and customer service
                                  by
                                    Great people
                                    The employees are always kind to me and willing to help
                                    by
                                      • Recommended
                                      Inventory quantity on app
                                      Do not trust the inventory quantity on the app. App said 46 T111 siding pieces were available, 3 store clerks couldn't find any.
                                      by
                                        Checkout
                                        Needed the new swiffer mop. This is the only store I could find that had one after long search for product.
                                        by
                                          • Recommended
                                          Wonderful
                                          Wonderful store great atmosphere and people! Keep up the great work guys!
                                          by
                                            • Recommended
                                            All the employees were very helpful stopped what they were doing to help
                                            All the employees were very friendly and helpful whether it was their department or not
                                            by
                                              • Recommended
                                              Terrible customer service.
                                              Employees treat customers like they’re stealing and give them excuses for why they need to check your items after you pay for everything. Then when they don’t find anything they claim you didn’t scan an item without checking your receipt.
                                              by
                                                stocked well
                                                great store to shop at allwaysstocked
                                                by
                                                  • Recommended
                                                  Appliance help
                                                  Suzanne and Paula did an excellent job helping me go through the data sheets for the refrigerators. They were both knowledgeable and helpful.
                                                  by
                                                    • Recommended
                                                    SATISFIED OLD LADY CUSTOMER OF HOME DEPOT @CHESAPEAKE STORE
                                                    I am very satisfied with the assistance that I received from the Plumbing Department including the Processing Department. I was hesitant to go personally because I thought that the job is for men alone.Both employees were helpful to an old person like me.Thanks
                                                    by
                                                      • Recommended
                                                      Excellent shopping experience.
                                                      My grandson and one of my daughters is staying with me. My daughter asked for fire extinguishers to make her feel more secure. Also, the mosquitoes are really bothering us, so I purchased the product you connect to the garden hose. Both items were easy to find. The check out and parking lot experience show the store is well organized, and the staff is well trained and receptive, a sign of excellent management.
                                                      by
                                                        • Recommended
                                                        Very Disappointed
                                                        I went to this store on Sunday looking for a bag of wild birdseed. I could not find the product. I roamed 40% of the store looking for a clerk. When I finally found one he did not make eye contact or stop walking. I asked where the birdseed was. He pointed and said, “Over there,” as he walked away. I bought a 40 lb bag of birdseed. It was a good price. When I got it home and opened it…it was moldy, dusty, and crawling with black bugs. It was disgusting and obviously old. I will return it this week and never shop at this store again. I will try a different store before I give up all together.
                                                        by
                                                          Great selection
                                                          I know it is challenging for stores to maintain shelf inventory, this store seems to handle it pretty darn well. Even when I cannot find an item, it is usually there the next day...
                                                          by
                                                            • Recommended
                                                            Great Customer Service
                                                            If you're looking for good customer service, Go to Tiana or Cody. Thanks for the help Home Depot workers!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 595 reviews

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