#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(520)784-7680
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3689 E Broadway Blvd
Tucson, AZ 85716
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Customer Store Reviews

  • 4.6 out of 649 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (649)
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Showing 1-30 of 649 reviews
Very well trained cashier
On our recent visit, our cashier (Elizabeth) was exceptionally knowledgeable and helpful.
by
    • Recommended
    Customer service
    Head cashier Lillian has excellent customer service. She helped us in the paint dept when it wasn't her area. The woman working there took our order,said it will be done in 5 mins, so we continued shopping. We came back 15 mins later and found out she left for lunch. A few employees checked on us with no help until Lillian helped us. She did not know how to mix paint but she Figured it out and resolved the problem. None to Lillians fault we were at the paint counter for an hour and the woman still hadn't returned from lunch. Lillian went above and beyond to take care of the customer and she is a great asset to Home Depot.
    by
      Makes customers feel important.
      The staff helped me sort out how to decide when buying window roller blinds/covers. It was my first time buying those so I had my measurements handy but was not expecting that the window rollers and the windows don't have a standard size. So, I had to get some window rollers cut in the store, and thank God one of the staff knew what she was doing and taught valuable lessons about window rollers and how to measure. She advised me to redo my measurements and now, I am coming back to the store with more confidence and know exactly how I want the window rollers to be cut. Thank you so much!
      by
        • Recommended
        Horrible Service
        Elizabeth singled me out and discriminated against me at the self-checkout by accusing me of theft. Unjustly I might add, So ridiculous.
        by
          Lovely experience
          Always a good experience. Solid garden section
          by
            • Recommended
            Great Employees
            The team at this Home Depot is incredibly. I go out of my way to visit this store in particular. Always happy to help and help me brainstorm ideas for projects that I am working through.
            by
              • Recommended
              An amazing experience with such a lovely people that works their
              Every single time i go there i am pleased and happy and mostly i get all my plants and gardens supplies too, my husband got all the woods for our DIY projects from home depot
              by
                • Recommended
                This used to be such a good store
                The cashiers are worthless. The front end manager is a joke. If your guys can't complete a transaction, you should help them, not call out the customer. I had ONE item and it took 15 minutes to check out.
                by
                  Cashier Lies and Claims to Be Supervisor
                  Matter/claim brought up with management against deceptive and incompetent cashier "Alicia." Awaiting response.
                  by
                    Best Home Depot in Tucson
                    They are always well stocked and the customer service is excellent
                    by
                      Best Employees in any local HD
                      Best Employees in any local Depot, Kristina actually made me laugh at the checkout and I was having a BAD day.
                      by
                        • Recommended
                        Great customer service, thanks!
                        Great help with appliance shopping today!
                        by
                          • Recommended
                          Great customer service
                          I’m always there for the company I work for and Ace has always been that helpful person. She knows all of us by name and caters to each of our needs. If I’m all the way on the other side of town, I’d drive clear to her store bc I know what I need and want will be taken care of in the utmost professional, courteous and friendly way possible. KEEP IT UP ACE!!! You make that store
                          by
                            • Recommended
                            Tuff Shed here are a good deal.
                            We needed to buy a Tuff Shed. Mary Helen was very helpful in accomplishing this goal. She spent a lot of time with us and Tuff Shed rep Joyce answering our questions, sharing her insights, and helping us design the shed. Thank you Mary Helen.
                            by
                              • Recommended
                              Great Service
                              George the cashier gentleman was great and fast very helpful too!!!
                              by
                                • Recommended
                                Great service
                                Very Neat and clean store with a very engaged sales team and management team. Alisa the Pro cashier was awesome !!
                                by
                                  • Recommended
                                  Cashier excellence
                                  Elizabeth was super friendly & got me out quickly. Even remembered to ask if had a HD tax exempt.
                                  by
                                    • Recommended
                                    Great Service
                                    Thanks to Estel who provided excellent service
                                    by
                                      • Recommended
                                      AWESOME
                                      love this Home Depot
                                      by
                                        • Recommended
                                        Holiday Specials
                                        GREAT SPECIALS GOING ON HERE!! I price shopped with other venders on items I wanted to purchase. Home Depot has better prices by far. I've always referred to Home Depot as "My toy store"!
                                        by
                                          • Recommended
                                          Great employees
                                          Last year I bought a Husky workbench with adjustable height, two large shallow drawers, and a sturdy butcher block work surface, on locking wheels!! Very satisfied!!
                                          by
                                            • Recommended
                                            Great experience, great associate in Lumber
                                            I purchased lumber for a home project. Mark in the Lumber department went above and beyond to assist in not only getting the materials I needed, but cut the lumber to my specifications. He did this with patience and a great attitude. Continued with the young lady at check out and the associates who assisted with loading my purchase.
                                            by
                                              • Recommended
                                              Excellent customer service
                                              My Home Depot experience was great! Every store employee offered assistance with products and helped me find the product for my needs
                                              by
                                                • Recommended
                                                Excellent staff
                                                I would like to thank two employees for their help today Mark C. And Kristal. She is always helpful with putting items in my car trunk and the best employee with staff and clients.
                                                by
                                                  • Recommended
                                                  Excellent Customer Service
                                                  Each time I go to this location there is someone who works there who offer assistance and provide the most attentive and thorough assistance. 95% of the time it is a female employee. I recognize these ladies take pride in their work and in the accuracy of the information they provide. Thank you for training and supporting the professionalism in the customer-oriented sales.
                                                  by
                                                    • Recommended
                                                    homeless & theft
                                                    Have customers purchase a $5.00 entry card similar to Costco and Sam's but keep the price low so customers can afford. This will keep the theft down and the product cost down. I'm shocked at the cost of theft in your stores.
                                                    by
                                                      Great pro desk workers!.
                                                      Any one at the pro desk is always super nice and well organized. My favorite part about the trip to home depot is them!.
                                                      by
                                                        • Recommended
                                                        Great Customer service
                                                        Elizabeth was a awesome Home Depot employee!
                                                        by
                                                          Visit to Home Depot El Con location
                                                          My visits to this store are always fruitful. The employees are friendly & helpful. The store is clean & well maintained. Employees answer questions when asked & don't make me feel like a idiot for asking. It is a pleasure to shop there.
                                                          by
                                                            • Recommended
                                                            Great customer service!
                                                            In the past, it seemed as though Home Depot employees would avoid eye contact and walk quickly to keep from having to help customers but I found that everyone who I spoke to at this store took their time to help me get everything that I needed.
                                                            by
                                                              Showing 1-30 of 649 reviews

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