#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)783-5302
Tool & Truck Rental(847)783-5308
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
251 Spring Hill Rd
Carpentersville, IL 60110
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Customer Store Reviews

  • 4.8 out of 394 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (394)
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Showing 1-30 of 394 reviews
Always friendly and helpful associates. A nice place to shop.
Always friendly and helpful associates. A nice place to shop.
by
  • Verified Purchase
  • Recommended
We like shopping at your store. We bought our washer and dryer from you and like the service you...
We like shopping at your store. We bought our washer and dryer from you and like the service you and your staff provide. If we need any more appliances, we'll be sure to purchase them from you. Also, we will be looking for lawn care items and will be back to purchase them from you. Keep up the good work
by
  • Verified Purchase
  • Recommended
Jeff White very helpful as usual!
Jeff White very helpful as usual!
by
  • Verified Purchase
  • Recommended
Diane, the cashier is the sweetest!
Diane, the cashier is the sweetest!
by
  • Verified Purchase
Home Depot is stepping up their customer service and their prices are very fair. We need to conti...
Home Depot is stepping up their customer service and their prices are very fair. We need to continue to patronize this store and keep them in our neighborhood!
by
  • Verified Purchase
  • Recommended
Employees are always helpful and knowledgeable..Great HD if you ask me..Clean store too !
Employees are always helpful and knowledgeable..Great HD if you ask me..Clean store too !
by
  • Verified Purchase
  • Recommended
They have it all: endless items, friendly helpful staff, and a 'neighborhood-close' location!
They have it all: endless items, friendly helpful staff, and a 'neighborhood-close' location!
by
  • Verified Purchase
  • Recommended
The associate George was amazing! He was helpful and knew exactly where to take us for what we we...
The associate George was amazing! He was helpful and knew exactly where to take us for what we were looking for. George was so friendly from the moment that we walked into the store! I would definitely return to this store!
by
  • Verified Purchase
  • Recommended
nice people, return desk was friendly
nice people, return desk was friendly
by
  • Verified Purchase
  • Recommended
I can always find what I need at Home Depot, and the employees are always friendly, helpful, and ...
I can always find what I need at Home Depot, and the employees are always friendly, helpful, and knowledgeable. I wouldn't go anywhere else, for cleaning supplies and light bulbs all the way to major home improvement items. I bought my Pergo floors, bathroom and ceiling fixtures, hot water heater, outdoor furniture and landscape items, and all the little things that improve my home and make my life easier. The products are always top of the line.
by
  • Verified Purchase
  • Recommended
Appreciate this store much !! Nacho helped us out with the specs of a ring doorbell so helpful!!!...
Appreciate this store much !! Nacho helped us out with the specs of a ring doorbell so helpful!!! "Augie" helped us out with upgrading us to the next model up, since the one we were looking for wasn't available, cashier Ari! At register 1 was super nice and helped us out as well Thank you so much to everyone that helped us!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store sucks ! The service from the employees are horrible they all walk around looking sad I...
This store sucks ! The service from the employees are horrible they all walk around looking sad I would have to say the management is at fault for this
by
  • Verified Purchase
Overall it is always a pleasant experience to come to this store. 99% of the time the associates ...
Overall it is always a pleasant experience to come to this store. 99% of the time the associates are very friendly and helpful. It is my #1 choice!
by
  • Verified Purchase
  • Recommended
The store is always clean and 95% of the time there are completely awesome associates there to gr...
The store is always clean and 95% of the time there are completely awesome associates there to greet you warmly or help you find what you are looking for.
by
  • Verified Purchase
  • Recommended
Store was great and sales person was fabulous! Best appliance purchasing experience ever.
Store was great and sales person was fabulous! Best appliance purchasing experience ever.
by
  • Verified Purchase
  • Recommended
Don’t go to this store if you need help, not very well staffed. It is clean though.
Don’t go to this store if you need help, not very well staffed. It is clean though.
by
  • Verified Purchase
GREAT JOB!!!!!!!!!!!!!
GREAT JOB!!!!!!!!!!!!!
by
  • Verified Purchase
  • Recommended
Have bought many items from this location always best selection of spring plants great displays e...
Have bought many items from this location always best selection of spring plants great displays every Christmas and service is very good .
by
  • Verified Purchase
  • Recommended
Can't remember ever being disappointed by the employees, inventory or cleanliness of this Home De...
Can't remember ever being disappointed by the employees, inventory or cleanliness of this Home Depot - and it's been my go-to store for almost 11 years!.
by
  • Verified Purchase
  • Recommended
Every associate that I passed in the store asked me if I needed help or if I was finding everythi...
Every associate that I passed in the store asked me if I needed help or if I was finding everything. This is the first time going to this store and It was a great experience. The store was very clean and organized, people had excellent customer service, all associates had friendly smiles on their face. They went above and beyond to convince my to open a CC and purchase the item by demonstrating how it works.
by
  • Verified Purchase
  • Recommended
Very clean, friendly and a wide variety of items on show. Theres always somebody to ask questions...
Very clean, friendly and a wide variety of items on show. Theres always somebody to ask questions about products, a pleasure to shop at this store.
by
  • Verified Purchase
  • Recommended
I shopped at the store today and I ran into several associates that were super helpful and I woul...
I shopped at the store today and I ran into several associates that were super helpful and I would definitely recommend the store to others. Koffi, Tony, Ron, and Jeana were all excellent to work with. thank you!
by
  • Verified Purchase
  • Recommended
Great job by Melissa in appliance sales. I ordered a fridge to big for my house. In 20 minutes ...
Great job by Melissa in appliance sales. I ordered a fridge to big for my house. In 20 minutes she had my old order canceled and the same fridge that would fit the specs of my house re-ordered. She did in the most efficient way possible. I could not be happier.
by
  • Verified Purchase
Store Associates are very helpful and are willing to "Go the Extra Step" to make sure I have ever...
Store Associates are very helpful and are willing to "Go the Extra Step" to make sure I have everything I need.
by
  • Verified Purchase
  • Recommended
Great store, staff is very helpful, makes sure you have everything you need. Cashier went the ex...
Great store, staff is very helpful, makes sure you have everything you need. Cashier went the extra mile when a portable AC unit I was buying was open, gave me $50 off since it was already opened. Other staff helped me to locate missing parts. Made my buying experience a great one, and I was in and out of there in minutes.
by
  • Verified Purchase
  • Recommended
The store is always neat and clean. The sales associates are always willing to go the extra mile...
The store is always neat and clean. The sales associates are always willing to go the extra mile to help you in the store.
by
  • Verified Purchase
  • Recommended
Great store, great products and great service !
Great store, great products and great service !
by
  • Verified Purchase
  • Recommended
This store always has what I need, when I need It. And the store employees are always ready to be...
This store always has what I need, when I need It. And the store employees are always ready to be helpful.
by
  • Verified Purchase
  • Recommended
Very helpful,great price !
Very helpful,great price !
by
  • Verified Purchase
  • Recommended
Home Depot is very clean, organized, and well stocked. The staff there is readily available. , ve...
Home Depot is very clean, organized, and well stocked. The staff there is readily available. , very friendly, courteous, knowledgeable,helpful, and efficient.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 394 reviews

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