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Showing 1-30 of 560 reviews
Jan 23, 2022
Friendly Staff
I returned an item and the cashier went above and beyond to find the item and locate me ti let me know it was in stock!
by
Recommended
Jan 17, 2022
Great Customer Service
Afternoon shift is the best time to go to customer service, they are always very pleasant and helpful.
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Recommended
Jan 15, 2022
Great items as expected
Always happy. Keep it up
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Recommended
Nov 2, 2021
Appliances sales
Thank you Eileen H from store #6877 on Bruckner Blvd was very knowledgeable and helpful. I have been buying appliances for many years and hands down she made my buying experience pleasant. She went above and beyond to answer any of my questions. I will definitely refer anyone I know to ask for her if they are looking to buy new appliances. Thank you Eileen H you are one in a billion.
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Recommended
Oct 29, 2021
Great customer service
Sales associates were friendly, helpful and knowledgeable.
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Recommended
Oct 25, 2021
LACK of Needed Products
There are needed Household products missing (RAID) of which this manufacturer has a large variety. There was ONLY one type of the products. Also Home Depot DID have Scotch Guard but NO STATIC GUARD??
by
Oct 24, 2021
Great Customer Service
Constintene thank you for your great customer service. Friendly and approachable.
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Recommended
Aug 2, 2021
great location, and great store to shop in. Always has shelves fully stocked and the customer se...
great location, and great store to shop in. Always has shelves fully stocked and the customer service assistants are very knowledgeable and helpful!
by
Verified Purchase
Recommended
Jul 25, 2021
The Cashier Luis was really nice and helpful with me. Such a nice kid. He had so much patience wi...
The Cashier Luis was really nice and helpful with me. Such a nice kid. He had so much patience with me taking my time. He's a keeper
by
Verified Purchase
Recommended
2 found this review helpful
Jul 16, 2021
They have everything you need
They have everything you need
by
Verified Purchase
Recommended
Jul 15, 2021
A cashier, Luis, is rude to customers. He speaks to people as if he is scolding children.
A cashier, Luis, is rude to customers. He speaks to people as if he is scolding children.
by
Verified Purchase
Recommended
1 found this review helpful
Jul 4, 2021
Big store they have everything
Big store they have everything
by
Verified Purchase
Recommended
Jul 2, 2021
This Home Depot has a warm and safe environment with so many plants or trees to choose from!
This Home Depot has a warm and safe environment with so many plants or trees to choose from!
by
Verified Purchase
Recommended
Jun 24, 2021
The store was clean and worker was very helpful
The store was clean and worker was very helpful
by
Verified Purchase
Recommended
Jun 12, 2021
Recently, we have been visiting Home Depot frequently, and have always found what we wanted. We ...
Recently, we have been visiting Home Depot frequently, and have always found what we wanted. We even applied for a Home Depot card and the cashier was very pleasant and helpful.
by
Verified Purchase
Recommended
Jun 11, 2021
Employees are useless
Employees are useless
by
Verified Purchase
May 17, 2021
The store is my home away from home. Its right by my job and I usually find a reason to swing by...
The store is my home away from home. Its right by my job and I usually find a reason to swing by it and at least browse once a week or so. I've never had any complaints about the availability of merchandize, cleanliness, or even check out lines. Associates have always been friendly and knowledgeable. Yesterday I went in to buy a circular saw to resize my raised garden bed. I happened to see some pieces of wood that were the perfect size and would cancel my need to do any cutting. When I checked out the total was more than I thought it would be, not wanting to hold up the line I took my purchase to the car and then looked at the receipt. Sure enough the price for the wood was more than what I'd seen it at in the store. I went back in and indeed saw that the wood was 9.99 per unit, I asked a nearby associate and he also stated it was that price at first. However when he scanned it, it came out that the wood was indeed more expensive and it was in the wrong bay. I left the store again and called a friend to let him know I would not be stopping by to pick up his work bench since I wouldn't be doing any cutting. My friend happens to be a former Home Depot employee and he advised me to go back inside and explain the situation to customer service. I reluctantly did this ( I hate returning things the entire process puts me off). The young lady at the service desk understood the issue. I would have to go back to square one and find an affordable circular saw, re work my plans since I'd already measured and planned the new garden out in the store using the wood that I had purchased. She said I could be refunded the difference in price and told me to wait for the manager. The manager (Walter) arrived, took one look at the receipt, told me the 9.99 was for the smaller 18 inch pieces and almost immediately started walking away from me. I had to walk after him to explain to him my point of view. It wasn't one piece that was in the wrong bay, I took 12 of them and there were still more left. If I see a 75" TV with a sticker for $100 I know its a mistake. I saw a stack of wood that was the size I needed and the price seemed reasonable so I loaded it up. I spent 45 minutes drawing up new plans on a piece of paper according to the wood that I found, and now I would have to scratch that and begin a new because of the stores mistake. Even after all this if Walter had just taken the time to speak to me and apologized for my time wasted I still wouldn't be angry enough to spend time writing this. The fact that he made me have to chase after him, and insinuated I was lying by telling me there were no associates that matched the description of the one that I spoke with is what made me angry. The fact that I was left embarrassed there in front of the customer service associates, and didn't even want to stay there long enough to return my purchase is why I'm this angry. The fact that I can no longer walk onto that home depot because I can't trust management to make things right if I were to make a purchase and have an issue with it and wish to return it is what makes me angry.
by
Verified Purchase
May 8, 2021
They lied to me about materials they did not have in stock. Instead they told me they have over 1...
They lied to me about materials they did not have in stock. Instead they told me they have over 1000 pieces at their warehouse. When i placed the order with the fastest delivery only half of my stuff came in. They delayed my project excessively and lied to me right in my face.
by
Verified Purchase
May 8, 2021
Thank you Vel and Jennifer for the fast happy service.
Thank you Vel and Jennifer for the fast happy service.
by
Verified Purchase
Recommended
Apr 9, 2021
Had such a great experience today. Went to my local store and was treated with respect. Not all s...
Had such a great experience today. Went to my local store and was treated with respect. Not all stores treat customers like old days. Today, the costumer service attendants were very friendly. I'd like to also compliment Sandria for going out of her way to grab me a cart since she saw me walking in pain and struggle to carry my two big bundles of paper towels. you don't see that kind of customer care anymore. Thank you Sandria, Jazz AND Rafael for going the extra step to find my receipt for my adjustment.
by
Verified Purchase
Recommended
Mar 22, 2021
Had one of the best experiences there a few nights ago. Many of the workers seem happy to be ther...
Had one of the best experiences there a few nights ago. Many of the workers seem happy to be there and I got all the help I needed very quickly. I was able to get help a few times from different workers. It seems like the workers in my local Home Depot (Bronx Terminal) hide from customers, contrary to the Bruckner Boulevard location. In the Bruckner Blvd location, I was able to find a worker in orange right away whenever I needed help and they never hesitated to assist. This is my new favorite Home Depot. 11/10 recommend.
by
Verified Purchase
Recommended
Mar 22, 2021
The store was well stocked and Jennifer made our trip easy and quick by knowing her stuff and bei...
The store was well stocked and Jennifer made our trip easy and quick by knowing her stuff and being very kind by checking us out. Will definitely be coming back.
by
Verified Purchase
Recommended
Mar 18, 2021
The Store was ok ! Friendly employers!
The Store was ok !
Friendly employers!
by
Verified Purchase
Recommended
Mar 16, 2021
Love this store, employees are very helpful and representative of our community.
Love this store, employees are very helpful and representative of our community.
by
Verified Purchase
Recommended
Feb 26, 2021
Horrible cashier service The cashier Jheanelle was very unprofessional and unpleasant she had a ...
Horrible cashier service
The cashier Jheanelle was very unprofessional and unpleasant she had a horrible attitude from the very beginning for no reason at all please choose better employees who like their job
by
Verified Purchase
Feb 14, 2021
I appreciate the cashier Destiny for her friendly, polite, and accurate check out, she was very ...
I appreciate the cashier Destiny for her friendly, polite, and accurate check out, she was very professional and she made the trip to THDP an pleasant experience Thank You and Keep up the good work!
by
Verified Purchase
Recommended
Jan 21, 2021
You guys hired the perfect cashier to be represented in the front of your store . Catherine was s...
You guys hired the perfect cashier to be represented in the front of your store . Catherine was such a delight to get to know in about 5 minutes of her getting me ready to leave.
by
Verified Purchase
Recommended
Jan 18, 2021
Clean and better stocked than other stores.
Clean and better stocked than other stores.
by
Verified Purchase
Recommended
Jan 15, 2021
Bryan in flooring was so helpful. Check out was fast.
Bryan in flooring was so helpful. Check out was fast.
by
Verified Purchase
Recommended
Jan 13, 2021
Overall great store, I walked in looking for a washer/dryer and the salesperson was very informat...
Overall great store, I walked in looking for a washer/dryer and the salesperson was very informative on why i was looking to buy one that would not work out for me in my apartment dued to the volts but he helped me find the right one and was very patient and very polite friendly overall great salesperson.