#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)409-6883
Tool & Truck Rental(718)409-6714
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Location
2560 Bruckner Blvd
Bronx, NY 10465
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Customer Store Reviews

  • 4.5 out of 560 reviews
90%Of Customers
Recommend This Store
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Showing 1-30 of 560 reviews
Kind and helpful employees
Employees are very friendly and helpful. Specially sale cashier IRMGARD. She is very helpful and kind. Her good behavior makes me smile and happy.
by
    • Recommended
    Navygurl
    Excellent location and the staff is very professional. I would definitely recommend this location to everyone.
    by
      My visit felt like there was a grand opening!
      Brianna immediately greeted me at the entrance and checked her handheld to see if a certain item was in stock; Dani showed me where exactly the items were. I want to thank Max for his knowledge on my construction needs and suggesting the proper tools I needed to finish my project and Nyla for her speedy checkout process and going over the return policy based on my inquiry. Thank you to Sarah for being attentive, professional, and friendly to every person while she ran the customer service line.
      by
        • Recommended
        Love my local HD
        I love my local HD is close to my house, the personnel is always welcoming and they go out of their way to assist!
        by
          • Recommended
          Great store but…
          I visit this store several times every week. The migrants in the parking lot & in the store are a big turnoff. They follow you around looking for tips or work & sometimes sneak up behind you. Other than that HD is my go to store. Prices doubled on certain items.
          by
            • Recommended
            Great staff
            This is by far one of the best Home Depot locations. The staff make everything better. Judy and Deb from returns and order pick up are amazing. They make sure to help everyone and make everyone feel heard and welcomed. There is never an issue here, they take charge and make everything right.
            by
              • Recommended
              Excellent service at this location in the Bronx
              everything that I have purchased at this location has always been in excellent condition no issues
              by
                • Recommended
                Convenient and well stocked.
                I've been going to this HD for years. For its convenient location and they are always stocked. Staff is always willing to help and know where things are located. The only downside is that the parking lot is full of day laborers. They are all over the place and make navigating the parking lot a hazard. I can understand they are looking for work, however, they should be in one designated area not all over the place.
                by
                  • Recommended
                  Great Experience
                  This Home Depot is amazing. Very well stocked. The customer service was pleasant and helpful. Plenty of self check out registers. So the crowd issue was not problem. My permanent location to shop. Thank you.
                  by
                    • Recommended
                    One employee can ruin a good experience
                    Was spending heavy cash on a remodeling project. Was taken over to pay and a lady i have seen several times at the return counter gave her negative opinion about my sales associate who was giving me excellent customer service. I have seen this lady several times as I am remodeling my kitchen and every time I see her she has the most disgusting attitude. Rude to customers and speaks inappropriately with disregard to who ever is around.
                    by
                      • Recommended
                      I really appreciate shopping at this store
                      I'm always satisfied everytime I have to purchase something the staff are very friendly and dedicated to assisting their customers in making their shopping easier and hassle free
                      by
                        • Recommended
                        PROMOTE THIS YOUNG MAN
                        My name is Robert Michael Williams Jr, I am an MBA Graduate with a Degree in Organizational Management/ Operations and Marketing. I am writing today to commend one of your workers who has stood out from all the rest at your department store on Bruckner Boulevard in The Bronx New York, zip code 10465. Your worker named Jorge, works in the Paint Department and I am telling you as a customer in your Bruckner store since its opening I have never been impressed with such a positive young man, who exemplifies what Home Depot customer Core Principle Values, I am sure your company has strived to have an enact. This young man named Jorge in the Bruckner Paint Department should be commended not only by his management but by the Home Depot company Executives because he clearly has the quality traits to not only solve my problem with the willingness to tell me that not only would he solve the issue but take me to the manager himself to explain and remedy the solution of the paint not being expected as the swatch displayed, and how he would adjust the paint to my desired liking and how then the manager would help with the receipt and adjustment . Jorge did this with a pleasant professional positive attitude and I know should be a part of any fast tract promotion line. Please consider commending Jorge and informing your other works in the Bruckner store that these character strengths and traits should be a part of their daily routine. Home Depot Core Values are in this young man and I believe those who freely give of themselves in this way should be rewarded
                        by
                          Some great people there -- Nadine, Elvis, Damien, Darien (spelling?)
                          Other than the missing product complaints that I presented -- I want to give COMPLIMENTS to some of your workers who really help -- Nadine (I promised her for Months that I would praise her great attitude), Elvis -- so helpful, Damien -- helps me in every department, Darien (spelling?) -- helped me with the concrete product issues. Please acknowledge them. There are a few others, if I can remember their names, I will share. Otherwise, you do have some rude workers there, but this is about my favorites.
                          by
                            • Recommended
                            excellent service!
                            Had a great experience with Natoya
                            by
                              • Recommended
                              Cashier with Nasty Attitude
                              Today, I had the worst experience
                              by
                                Could be better if the employees cared
                                They have a lot of options and items but good luck finding someone helping you select products, tools or simply check out. All the check out lanes were empty. The self checkout did not have scanners and a couple rude ladies finally decided to check our items out after seeing a group of use on the verge of leaving. No greetings, no eye contact, not even a thank you for shopping with us. I felt like I was bothering her and the other cashier wanting to check out. Their chat was inappropriate but who cares I guess. I might just order online next time and return whatever items that don’t fit or match. I could have spent much more of the employees on the floor were assisting me instead of being on their phone
                                by
                                  Outstanding Customer Service!
                                  Jennifer the Home Depot Customer Representative was most helpful making me want to return and shop again. Kudos to Jennifer!
                                  by
                                    • Recommended
                                    2 found this review helpful
                                    Lumber associate very professional and got what I needed .
                                    Angelo is a great worker and hope to see him again.
                                    by
                                      • Recommended
                                      HORRIBLE Staff
                                      Wasted almost an hour of my time on a holiday, spoke to 4 different people and swiped/paid for an item that they never even had to begin with. Complete lack of care for the customer and I was told verbatim “what do you want me to do?” I mean, Pete’s sake this is customer service 101
                                      by
                                        1 found this review helpful
                                        Happy with service
                                        Very good service quick in and out
                                        by
                                          • Recommended
                                          Angelo provided Great customer service in lumber.
                                          I look forward to purchasing all my building materials from this bruckner store. I greatly appreciate the great customer service.
                                          by
                                            • Recommended
                                            Helpful
                                            Natoya was very respectful and helped me while I was shopping. As someone who usually lets my husband do the shopping for our construction projects, she helped me gain some confidence in building.
                                            by
                                              Jamiee the cashier 5 stars great job girl
                                              Cashier Jamiee provided fast checkout lines were so long but she was so helpful with picking up my heavy items and helping me get string to tie my lumbar together very respectful helpful and friendly need more nice cashier like her
                                              by
                                                • Recommended
                                                Great experience
                                                Cashier Jaimee was friendly provided fast service the cashier was fast on the register didn’t have to wait on those long lines very friendly and helpful very patient and kind great shopping experience fast check out
                                                by
                                                  • Recommended
                                                  Great customer service.
                                                  Gabriel was knowledgeable and very friendly
                                                  by
                                                    • Recommended
                                                    Cashier fast service
                                                    Cashier jaimee was friendly fast service respectful
                                                    by
                                                      • Recommended
                                                      Chrissy DH is the BEST
                                                      Chrissy dh was such a huge help I was having a bad day and she really made my shopping experience great.
                                                      by
                                                        • Recommended
                                                        Great staff and good location.
                                                        I brought all time in this store, is very convince for me. It's close to me and easy access for me.
                                                        by
                                                          • Recommended
                                                          Great customer service
                                                          Cashier Jaimee was helpful fast checking out nice friendly service great customer service need more works like her happy and welcoming very patient and nice
                                                          by
                                                            VERY PLEASANT EXPERIENCE
                                                            just a nice pace to shop for the supplies I need. Lot also well maintained and cleaned. Thank you for that.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 560 reviews

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