#1 Home Improvement Retailer

Customer Store Reviews

  • 4.5 out of 459 reviews
89%Of Customers
Recommend This Store
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Showing 1-30 of 459 reviews
Horrible associate service
If you want to get the rolling of the eyes, the sucking of the teeth and just pure nasty workers, go to the Fort Hamilton location. They have some great workers like Tanya in Customer service and Ivy the cashier, but the attitude that you get from the associates makes you want to run and spend you hard earn money at LOEWS. Bad reflection the the good works and the management team, not to mention to Home depot
by
    Waste of time
    Paint associate worked with no sense of urgency and was more interested in chatting with his coworkers than helping out customers.
    by
      Great features
      by
        will shop again
        i am so happy with their pro service . well down
        by
          • Recommended
          Kat in Hardware, Reese on Checkout
          Shout out to Kat and Reese. Kat was the best in helping us, going out of her way to assist us with something we really needed help with. So helpful!! Best customer service! Reese was present and engaging at check out. Truly warm and helpful.
          by
            • Recommended
            Get in , get out and shop somewhere else
            I needed 1 x 12 x 8' #2 lumber, Store have over 60in the "Overhead" No Associate was available to bring it down, went wit 10' material instead of the 8'. Waited over 1/2 an Hour to finally have it cut (not 2 lengths were the same or CORRECT!) Used My H/D app to receive my Military discount (should have been over $20) and got $2.00 DTalked with an associate and they said there was NOTHING they could do!!! What a crappy answer !
            by
              1 found this review helpful
              Friendly Customer Service
              During the Christmas holiday, all of the Home Depot employees who I came in contact with were very courteous, helpful & professional.
              by
                • Recommended
                This place is filthy and full of rude employees. Liars and frauds. Also threatened here.
                This place is filthy and full of rude employees. Liars and frauds. Also threatened here.
                by
                • Verified Purchase
                3 found this review helpful
                Costumer service at this store is at 0%.
                Costumer service at this store is at 0%.
                by
                • Verified Purchase
                2 found this review helpful
                workers are a big help and nelson in hardware you cant get better the store is very well put toge...
                workers are a big help and nelson in hardware you cant get better the store is very well put together and clean very organized a pleasure to shop there
                by
                • Verified Purchase
                • Recommended
                Nelson in hardware is really smart and very helpful and KIA at check out is a computer wiss who w...
                Nelson in hardware is really smart and very helpful and KIA at check out is a computer wiss who was nice and got me checked out fast 90% of the workers have great attititude and are helpful with a smile in this store #1225 Brooklyn been using this location since it opened and was 24/7 plus it was at one time the best homedepot in the nation I think they should extend the hours again to 1 am closing this 8 pm or 10 pm is way to early
                by
                • Verified Purchase
                • Recommended
                ACCESSIABE, ORGANIZED, AND FRIENDLY STAFF INCLUDING SECURITY.
                ACCESSIABE, ORGANIZED, AND FRIENDLY STAFF INCLUDING SECURITY.
                by
                • Verified Purchase
                • Recommended
                In many products they offer you an insurance
                In many products they offer you an insurance
                by
                • Verified Purchase
                • Recommended
                If you can avoid the cashier Doris, you might have a great experience here.
                If you can avoid the cashier Doris, you might have a great experience here.
                by
                • Verified Purchase
                • Recommended
                1 found this review helpful
                Great cashier and customer service
                Great cashier and customer service
                by
                • Verified Purchase
                • Recommended
                1 found this review helpful
                A great location to shop most of all of the employees are great with the service plus really unde...
                A great location to shop most of all of the employees are great with the service plus really understanding the needs of helping the customers. Keep up with the great work the employees understand the brand of the company if you have bad employees it's not good for businesses or the brand this goes a long way. GREAT JOB!!
                by
                • Verified Purchase
                • Recommended
                Best Home Depot in Brooklyn but that’s not saying a lot. If you find yourself in this store look ...
                Best Home Depot in Brooklyn but that’s not saying a lot. If you find yourself in this store look for Aida. She is one of the good ones.
                by
                • Verified Purchase
                • Recommended
                I and my friend are customer and shop highly in the store. I would say most of the customer servi...
                I and my friend are customer and shop highly in the store. I would say most of the customer service is average. But most of the time we service our selves and a lot of times I would say they have a lot of workers so assistance should be more in high demand
                by
                • Verified Purchase
                • Recommended
                This is the worst Home Depot store I have ever been to. Will never go there again.
                This is the worst Home Depot store I have ever been to. Will never go there again.
                by
                • Verified Purchase
                3 found this review helpful
                Great place, pleasant staff,fully stocked. Out of all the the Home depots this particular locatio...
                Great place, pleasant staff,fully stocked. Out of all the the Home depots this particular location is my favorite they always have exactly what I'm looking for.
                by
                • Verified Purchase
                • Recommended
                Cherylyn Richards and Joe the assistant manager are the best. The deserve a bonus. This is the be...
                Cherylyn Richards and Joe the assistant manager are the best. The deserve a bonus. This is the best Home Depot in the Tri- state. Everyone is super helpful and personable. I never have to search for assistance. The store is loaded with experts.
                by
                • Verified Purchase
                • Recommended
                They need more cashier and workers on the isle for help
                They need more cashier and workers on the isle for help
                by
                • Verified Purchase
                • Recommended
                The store was clean and the material/ products were easy to find. The sales associate Annabel wa...
                The store was clean and the material/ products were easy to find. The sales associate Annabel was phenomenal !!
                by
                • Verified Purchase
                • Recommended
                In Brooklyn I think this is the best Stor I could get what about I need
                In Brooklyn I think this is the best Stor I could get what about I need
                by
                • Verified Purchase
                • Recommended
                The employee Aida was very helpful & professional
                The employee Aida was very helpful & professional
                by
                • Verified Purchase
                • Recommended
                Ms. Or Mrs. Victoria was very courteous with assisting me with my items carrying them for me as w...
                Ms. Or Mrs. Victoria was very courteous with assisting me with my items carrying them for me as well. Who said females weren't created equal haven't met this one!! Very thankful for her assistance today
                by
                • Verified Purchase
                • Recommended
                Store short on carpet I wanted, broken machine to cut it,no phones ever answered!
                Store short on carpet I wanted, broken machine to cut it,no phones ever answered!
                by
                • Verified Purchase
                The store was clean and organized. The cashier Valerie was super helpful
                The store was clean and organized. The cashier Valerie was super helpful
                by
                • Verified Purchase
                • Recommended
                Employees were friendly.
                Employees were friendly.
                by
                • Verified Purchase
                • Recommended
                Appliance buyer beware of the delivery. Make sure you are present at all times.
                Appliance buyer beware of the delivery. Make sure you are present at all times.
                by
                • Verified Purchase
                Showing 1-30 of 459 reviews

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