#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(708)531-5427
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
700 Broadview Village Sq
Broadview, IL 60155
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Customer Store Reviews

  • 4.6 out of 880 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (880)
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Showing 1-30 of 880 reviews
Horrible service
Go to a different location if possible. These employees don't help.
by
    I Always end up with exactly what I needed.
    I've been buying from the Broadview Home Depot since it was set up. I don't have any photos or videos, but I have purchased things for my house, my car, my lawn, cleaning soaps, Rabbit repellants, bug killing etc. Never had any trouble.
    by
      • Recommended
      Great Customer Service
      I had inadvertently ordered the wrong garden pavers and therefore risked missing a whole weekend of DIY landscaping. A team of employees led by Salina took a ton of extra effort (pun intended!) to help me correct and expedite my order so I'd have my supplies in time to compete the project on time. That kind of personal service will keep me coming back to my favorite garden supply destination!
      by
        • Recommended
        Terrible Check Out
        Why oh why did they get rid of all normal check out lanes? It's a complete cluster now. There are no more lanes, people just go where ever they please. Maybe the kiosk is working, maybe you just cut in front someone else, maybe not- who knows? There aren't any marks lanes. Where do you stand while waiting for a register to open up? Whomever thought this was a good idea- needs to be fired.
        by
          Decent Home Depot but Inventory Problems Continue
          Another trip to this home depot and once again they were sold out of what we were looking for. This time it was drywall tape. Never would have guessed there'd be a run on drywall tape.
          by
            AC
            very satisfied of the quality of the product
            by
              • Recommended
              Very helpful staff!
              I am not in the trades so am a bit helpless in these big stores. I had no trouble finding someone to help me track down what I needed. So nice, too!
              by
                • Recommended
                Nurse
                New home owners and purchased my doors, fence and windows also my new washer.
                by
                  • Recommended
                  Cashier in the pro Department Patrice
                  cashier Patrice TOTALLY RUDE, i tore off the UPC on my dry wall and handed it to her and she looked at me like I was a freak, I set it on the counter, walked around the cart looking for the UPC, I said I have 4 pieces and another was discounted as it cracked as the stock person helped me load my cart and he marked it to half price, Patrice did nor believe that walking into the pro area asking who the guy was. If I did not need the drywall i woud have left!!
                  by
                    I really like this store
                    I always shop at the Broadview Home Depot when I need home improvement items or gardening supplies. The employees are very helpful and friendly. Usually the prices are good too!
                    by
                      • Recommended
                      Excellent and helpful customer service
                      I had way to much wood to haul in a tiny vehicle and an employee named Giovanni too extra time and patience to help me secure it. Really helpful attitude!
                      by
                        • Recommended
                        Cell phone over customer
                        You can always find multiple employees at any given time in this store using their cell phones for personal use while trying to give you their undivided attention & help you in the store, it’s not possible to do both at the same time!
                        by
                          Great customer service
                          I really want to thank Nancy at 1901 she was very patient and helpful with my confusing return.
                          by
                            Had what I needed
                            Looking for a Flush tank handle for my toilet--had a nice supply in different styles and price ranges
                            by
                              • Recommended
                              Appliance Purchase Made Easy
                              I go to this store a lot and feel the employees here are very helpful and available for customers. I went into this store to look for an appliance and felt there was a large selection to choose from as well as finding the item for the amt of money I wanted to spend. I didn't feel the need to go anywhere else. The employee who helped me was very helpful and let me take my time to find what I wanted.
                              by
                                • Recommended
                                Shopping Experience
                                This is an awesome store from the cashiers, to the store manager; professional, knowledgeable and patient.
                                by
                                  • Recommended
                                  Great Customer Service
                                  I met a young man by the name of VYCE at the end of his shift. I came in needing 10 keys which took about 20 minutes to complete them all and he was extremely patient and didn’t complain about having to stay over. I have been other places where I felt rushed or like the staff didn’t want to be there. I really appreciate this young man for being so kind and patient in a environment where everyone is always in a hurry. I definitely will be back to this location.
                                  by
                                    Nice place to shop
                                    Love the the variety of products
                                    by
                                      • Recommended
                                      No help available in the electrical department
                                      Gabriel did not have a key to get the wire off the shelves
                                      by
                                        The store is close, clean, always has what i come to purchase and the Greeter and Associates are very helpful.
                                        I just purchased a Frigidaire refrigerator which will be delivered September 21, 2022. It is exactly what I want.
                                        by
                                          • Recommended
                                          Best Customer Service
                                          Dionna and her team have the best customer service we have ever received at a Home Depot. As a general contractor we are at Depots daily. She and her team went above and beyond!
                                          by
                                            • Recommended
                                            Great job Bailey
                                            She was very helpful and it was great
                                            by
                                              • Recommended
                                              Good Kitchen Appliance Selections
                                              Home Depot has a wide selection of kitchen appliances from which to choose.
                                              by
                                                • Recommended
                                                Good products/selection, poor employees
                                                My last trip here was very frustrating. The kids they hire have little to no knowledge of the products they are selling and don't know much about home repair projects. I wasted a lot of time waiting for help, waiting for employees to find an employee who could help, being told HD no longer carried a product that I later found, and being sent to the wrong aisle. If you shop here and have a question, make sure you find someone who does more than restock shelves.
                                                by
                                                  Jennifer from customer service is great!
                                                  Jennifer needs recognition on how she handled being by herself while working the customer service line. Even when other customers don’t have the patience, Jennifer definitely did and it shouldn’t go unnoticed.
                                                  by
                                                    • Recommended
                                                    Kitchen remodeling
                                                    Johnathan was the best! I highly recommend him.
                                                    by
                                                      • Recommended
                                                      Great and neat store. Loved their great customer service.
                                                      by
                                                        • Recommended
                                                        Adarie Great Employee
                                                        Adarie Had Gave an great impression today at home depot she is the reason i will be shopping there again , she was very friendly And She was optimistic she's deserves a raise !!! go adarie she was a great cashier
                                                        by
                                                          • Recommended
                                                          Nice and neat
                                                          Everything is in excellent maintenance and the people there are friendly too!!
                                                          by
                                                            • Recommended
                                                            Great Store
                                                            We went in to look at washers yesterday and Michael Nahm helped us out. He gave us all the information we needed without being pushy and walked us through the whole process. He was very knowledgeable and helpful. Went above and beyond!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 880 reviews

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