#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(417)243-5402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1000 Branson Hills Parkway
Branson, MO 65616
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Customer Store Reviews

  • 4.8 out of 861 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (861)
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Showing 1-30 of 861 reviews
Phenomenonal Customer Service
Mike, in Lawn & Garden was so helpful and friendly! He helped us find and buy our zero turn. He also checked us out with the help of one of his managers (forget his name) who was also fantastic. Over all best Home Depot experience we’ve ever had. Customer at the store for life!!!
by
    • Recommended
    Great products and employees
    I am building a new home DIY , i Have found the lumber to be so much better than other stores, not near as much bow and twisting . pro desk was very helpful even smiles in this day and time . ill finish building our home with products I purchase at Home Depot , all the way from ground breaking to the keys for the front door
    by
      • Recommended
      Good customer service
      Very helpful staff...
      by
        • Recommended
        Friendly atmosphere
        During checkout Lisa was friendly an very helpful on my questions when I asked her! She provided a great overall experience!
        by
          Service Desk - Great Service
          Anthony at the service desk went above and beyond.
          by
            • Recommended
            Services
            Wonderful people at service desk that are well trained to deal with problem and issues that come up!
            by
              • Recommended
              GOOD EXPERIENCE
              I WAS ABLE TO FIND WHAT I NEEDED AND MIKEY WAS VERY PLEASANT AT THE CHECKOUT
              by
                • Recommended
                Hannah Offered Great Customer Service
                Your store associate, Hannah at customer service was a delight in taking care to make sure I had a great shopping experience at the Branson Home Depot
                by
                  • Recommended
                  Hometown service.
                  This store is my go to store. I shop here because the folks here are friendly and work hard to make sure that you are satisfied. With every business, there will be bumps along the way when trying to provide a seamless experience. If and when you communicate those issues, it is what happens next that is a factor on your return to that particular store. This store also participates in volunteer activities as well as donations to 501C companies. Most of what they do as a responsible community member goes unnoticed, but I have asked for help and donations for certain veteran activities in the community and was taken care of promptly and professionally. They are vested in this community.
                  by
                    • Recommended
                    Kathy Fisher in appliance section
                    Kathy was extremely helpful with my appliance selection & help me save a lot of money!!
                    by
                      • Recommended
                      Appliance Department is First Class @ Branson Missouri Home Depot
                      If you are shoppong for appliances and want education regarding each system and the benefits they offer. Go visit and ask for Kathy or Bruce in the Appliance Department. the experience will be educational- uplifting and so positive. Kathy and Bruce are warm and friendly and it makes a difference. You know they care by the way they treat you when you are in the department shopping or just saying hello. First Class People helping you when you are at the Home Depot shopping for appliances.
                      by
                        Great Service
                        I called about a product and the employee was so helpful and I was able to purchase over the phone and have it ready for pick up in the afternoon.
                        by
                          • Recommended
                          Great Shopping expierence
                          I purchased flooring from here and the service was outstanding. George helped put it on the cart and he went above and beyond to help us. He was very friendly. All employees were very friendly.
                          by
                            • Recommended
                            refrigerator
                            good selection and reduced price
                            by
                              • Recommended
                              Staff is always friendly and helpful
                              There's a guy named Mike, can't miss him because he has a big beard! He's so nice and friendly!
                              by
                                • Recommended
                                If you need flooring help, go see Ali!
                                She was super helpful and knowledgeable about the vinyl flooring we were inquiring about. We were on the fence about vinyl or tile and she helped make our decision.
                                by
                                  • Recommended
                                  Great features, helpful staff
                                  I had an enjoyable experience
                                  by
                                    • Recommended
                                    Helpful
                                    Took care of helping load my purchase
                                    by
                                      • Recommended
                                      Excellent service
                                      We picked out a dish washer online, called the store and had the pleasure to be helped by Kathy! She took care of everything!!
                                      by
                                        • Recommended
                                        #1 home improvement store in Branson
                                        Knowledgeable and approachable staff who check on you to make sure you get what you need. Prices are fair and inventory usually in stock, but it is the consistently great customer service and dependable staff that make this Branson Home Depot a winner!
                                        by
                                          • Recommended
                                          Great Customer Service from Cheryl at Self Checkout
                                          Cheryl provided amazing customer service as we were checking out! I had just received my first ProXtra perk of a $25 coupon and she quickly helped me find it on my app, scan it in at the self checkout and made sure my transaction went super smoothly!! We asked her about the Primo Water exchange program in this store and she explained it easily, We felt valued and respected by Cheryl! Great job!!
                                          by
                                            • Recommended
                                            Excellent Customer Service
                                            Shaylee and Phil both greeted me at the door and helped me immediately with my needs. I then was asked again from another employee in the store while I was shopping if I needed help locating an item. The customer service here is outstanding and highly recommend shopping here.
                                            by
                                              • Recommended
                                              Very pleasant service
                                              Cashier Beth was very helpful and patient
                                              by
                                                • Recommended
                                                Review
                                                Wondering when my $50 tape goes out that I can replace it with a small fee
                                                by
                                                  • Recommended
                                                  Pro desk help is top notch
                                                  Renee at the pro desk has been fantastic! She's gone above and beyond for us and our company. Thank you Renee
                                                  by
                                                    • Recommended
                                                    Great Customer Service!
                                                    I bought my husband a Ryobi pole trimmer but had no idea exactly what I needed as there were two similar products. Missy in the contractors' section accompanied me back to outdoor tools and Mike in that section listened to what I needed and immediately pulled it out for me. Missy even checked me out and carried the awkward box to my car! Great job!
                                                    by
                                                      • Recommended
                                                      Best chairs for the money!
                                                      I bought indoor folding chairs 2 days ago and they where perfect for our business meeting!
                                                      by
                                                        • Recommended
                                                        Customer service
                                                        Benjamin made my day with his smile, attitude, and politeness. Returns are never fun, and he stood out because of his service.
                                                        by
                                                          • Recommended
                                                          Customer Service
                                                          I appreciate the friendly and helpful customer service at the Branson Home Depot. In this day and age good customer service is not always a priority
                                                          by
                                                            • Recommended
                                                            Disappointed in paint dept
                                                            I purchased Rustoleum Floor Coating. I was told by employee that I could not get it mixed to my custom color (it says right in the brochure that it could be). I contacted Rustoleum Corp (after the fact)and was told that it COULD be tinted to a custom color. Either employee didn’t know how - or just didn’t want to do it??
                                                            by
                                                              Showing 1-30 of 861 reviews

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