#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)623-4202
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Location
230 Nostrand Avenue
Brooklyn, NY 11205
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Customer Store Reviews

  • 4.3 out of 709 reviews
87%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (709)
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Showing 1-30 of 709 reviews
Why I shop at Home Depot...
Home Depot is a big deal in upstate NY for home owners, construction workers and individuals wanting to spruce up their patios. Infact, it's as common as visiting the mall. The floor managers are extremely professional and accommodating. I love going there for our business and home needs.
by
    • Recommended
    The cashier was respectful and friendly
    Odessa was sweet and kind
    by
      • Recommended
      Excellent
      Miss Vee was helpful and sweet, from the customer service department.
      by
        • Recommended
        Not the best Home Depot
        I have shopped at different Home Depots all across the country, for more than 30 years, this one overall does not win any awards for politeness, my suggestion, if you have to shop here, is to find one of the few associates who care.
        by
          If you have nothing to do come here
          Wasted my wonderful Sunday waiting in line to cash out in the non self checkout
          by
            Very rude employees
            Not recommended. App shows items in stock. I drove to store and they didn’t have any in stock of three items I was looking for. Employees didn’t even care about my needs. Didn’t show any interest on helping me look for items I was looking for!
            by
              Great features for home.
              I brought many things from home depot suc as fixtures, carpets, laminate floor, Cleaning stuff, etc.
              by
                • Recommended
                Not a great shopping experience
                Kim in plumbing was kind and helpful. Other employees outright ignore you when you greet them. They seem bothered when you have a question. It doesn’t cost much to greet and help a customer if that’s what you’re there for.
                by
                  Some Staff Extremely Helpful
                  I am referring to Shawn C - he went above and beyond to help me!
                  by
                    • Recommended
                    Outstanding Associates
                    Super thanks to Ms. Vee, Ayana and Trish for their excellent assistance. My return and purchases were handled superbly and my shopping experience was rewarding. They’re model Homedepot associates. Thank you.
                    by
                      nice checkout employee
                      hi corey at check out was so friendly and made the experience better after one employee in the aisle didnt want to scan a product for my friend and gave him attitude and said check the price above on the shelf well this item was randomly found a box so maybe he could be a little nicer
                      by
                        • Recommended
                        Customer Service department
                        Vanessa from customer service always is consistent to go far and beyond to service her customers at her table when she hear the issue at hand. She does her due diligence to get the best results for her customers. Marie and her team are amazing all the time. Always feel welcomed. Best, Yasser Jones
                        by
                          • Recommended
                          Kudos to Jalyssa for her outstanding service
                          Jalyssa was professional, kind and effective @ the Customer Service desk. She handled returns in an outstanding manner. She’s an asset to the HD team. Also appreciate the great physical changes in the store. The store is appealing and welcoming. Many thanks to Jalyssa and HD Associates for making the store a great one in our neighborhood.
                          by
                            Great associates and products
                            I bought beautiful house plants and wood stain and received outstanding service from Josiah, Ziad and Odessa. Thank you for a pleasurable shopping experience..
                            by
                              Great Friendly Staff...
                              Great Friendly Staff at every corner. Haven't been there for some time, happy I decided to shop there today, easy, fast and Friendly. Was helped by a young Lady (Cheyenne) at the paint department, I was lost with questions and she had all the answers! Thanks again!
                              by
                                • Recommended
                                Corey Graves! What a great experience
                                Corey at the register made for a great experience. He was knowledgeable, warm, had jokes, and helped me prepare all of my items for delivery. What a great experience!
                                by
                                  • Recommended
                                  Thanks would definitely shop here again
                                  Sheryl was Sweet!!!!
                                  by
                                    • Recommended
                                    Very helpful
                                    It was my first time shopping for basic tools you would normally have at home snice it’s my first time moving out of my parents house and my 1st time I didn’t know how and where to go about lucky the staff were very kind and helpful to guide me In the right direction
                                    by
                                      • Recommended
                                      Great location, friendly staff
                                      The store is busy but the staff and helpful and keep things organized. The bathrooms are always clean. Lots of parking space.
                                      by
                                        • Recommended
                                        Incredibly great staff
                                        I am doing my first home improvement job with my wife as we prepare for a child, and she and I both expected our trip to Home Depot to be stressful. It was the complete opposite. Every single member of the staff that we interacted with was so kind, helpful, and knowledgeable. If someone didn’t have the answer, they were quick to help us track down the right person for the job. Overall great experience.
                                        by
                                          great!
                                          helped me a lot great service!
                                          by
                                            • Recommended
                                            Great feautures
                                            Marie Kellis was my cashier and she was great
                                            by
                                              • Recommended
                                              Kellis is awesome!
                                              The cashier person Kellis was extremely helpful and very sweet! Thank you!
                                              by
                                                • Recommended
                                                Poorly staffed, almost impossible to get the help you need
                                                Anyone who has visited this Home Depot location knows that it is almost impossible to find somebody to help you when you have questions. The employees are generally friendly when you can find them, but you end up walking the length of the store to get any help. I recently had an experience where I went to days in a row and had to wait more than 15 minutes to get lumber cut. Ultimately I left without what I needed because no one came to help, despite multiple request to employees who did not work in the lumber section.
                                                by
                                                  AMAZING DEALS AND SERVICE
                                                  I BOUGHE PLENTY OF ITEMS AND THE DELES KEEP GETING BETTER THE ASSOCIATES ARE FATER AT LOCATING ITENS WHEN ENTERING THE STORE YOU GET A BIG WELCOME FROM MORE THAN ONE ASSOCIATE I NOTICES ASSOCIATES ASKIN COUSTONERS IF THEY NEED HELP I WAS TOTALY INPRESED .
                                                  by
                                                    • Recommended
                                                    Nonono
                                                    Parking lot is some kjnda wild west, no parking space, flood of people looking for work approach you, carts are chained and locked , so only few available, which are mostly taken. Many clients have to carry items in they harms. Pretty bad,,, really bad. Some time i pay a little more and go to hardware store... worth it
                                                    by
                                                      spiffy
                                                      been shopping at this location for ~ 10 years. all the better now that the website has product locations
                                                      by
                                                        • Recommended
                                                        Horribly customer service
                                                        No one spoke or thank for the purchase. Associates walking pass and not greeting
                                                        by
                                                          Always Have What I Need
                                                          I appreciate this Home Depot location, store # 6957. Everytime my wife and I work on a project I have always been able to walk in and find what I need with it being out of stock or have to wait for delivery. Also, the staff is friendly and helpful. Thank you store # 6957!
                                                          by
                                                            • Recommended
                                                            Rodney went above and beyond great customer service
                                                            Rodney went above and beyond great customer service! Store was clean and well lit I found everything I needed with the help of Rodney
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 709 reviews

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