#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(901)379-1608
Tool & Truck Rental(901)379-1609
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4950 Stage Rd
Memphis, TN 38128
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Customer Store Reviews

  • 4.7 out of 517 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (517)
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Showing 1-30 of 517 reviews
Every time I come into this store I get the most unfriendly cashier's
Every time I come into this store I get the most unfriendly cashier's
by
  • Verified Purchase
1 found this review helpful
After a long day at work I needed to pick up some things and the visit was more than I expected. ...
After a long day at work I needed to pick up some things and the visit was more than I expected. The 2 employees, Jason in lumber cutting plywood for me and Lillie at checkout so kind and friendlyboth were such a great help!!
by
  • Verified Purchase
  • Recommended
great welcoming employees
great welcoming employees
by
  • Verified Purchase
  • Recommended
Please keep the staff you have at store 0737. I brought a chest freezer on Nov. 11, 2019. the fre...
Please keep the staff you have at store 0737. I brought a chest freezer on Nov. 11, 2019. the freezer is one of the best ones I have had. It runs very quiet and you can put a lot of food in it. also it has an inside light. which is a plus. the price is good also. (Magic Chef)
by
  • Verified Purchase
  • Recommended
Cashier Lilly at the Contractors check out is ALWAYS EXTREMELY friendly and refreshing.
Cashier Lilly at the Contractors check out is ALWAYS EXTREMELY friendly and refreshing.
by
  • Verified Purchase
  • Recommended
EXCELLENT CUSTOMER SERVICE, EASE OF FINDING ITEMS IN STORE
EXCELLENT CUSTOMER SERVICE, EASE OF FINDING ITEMS IN STORE
by
  • Verified Purchase
  • Recommended
This store has excellent customer service skills. My chest freezer works great! and Ms. Paula roc...
This store has excellent customer service skills. My chest freezer works great! and Ms. Paula rocks! 11-11-19
by
  • Verified Purchase
  • Recommended
The flooring personnel was very helpful and went the extra mile to make sure our buying experienc...
The flooring personnel was very helpful and went the extra mile to make sure our buying experience was great! I purchase my product at this location because they had my product and quantity I needed. There were staff readably available to assist me. I was very happy.
by
  • Verified Purchase
  • Recommended
The employees at this store were every pleasant, friendly and hospitable.
The employees at this store were every pleasant, friendly and hospitable.
by
  • Verified Purchase
  • Recommended
All the employees were at their work areas, ready to serve the customers.
All the employees were at their work areas, ready to serve the customers.
by
  • Verified Purchase
  • Recommended
The store was clean and the associates were very friendly and helpful. I was able to get the assi...
The store was clean and the associates were very friendly and helpful. I was able to get the assistance that I needed, and I wasn't able to find the bulbs that I was looking for but one of the associates took me where I could get what I needed.
by
  • Verified Purchase
  • Recommended
go in, there is someone there that can help you with your purchase,if the person assisting you is...
go in, there is someone there that can help you with your purchase,if the person assisting you is not knowledgeable, they will find someone that can help you. OH YES, I DID NOT NOTICE ANYONE ON THEIR PHONE FOR PERSONAL USE. they took time for the customer.
by
  • Verified Purchase
  • Recommended
I enjoy shopping at this Home Depot location. The employees are very helpful and friendly.
I enjoy shopping at this Home Depot location. The employees are very helpful and friendly.
by
  • Verified Purchase
  • Recommended
This Store I have visited for 14 years, its nice and clean. the employees are friendly and caring...
This Store I have visited for 14 years, its nice and clean. the employees are friendly and caring and willing to go with you to locate items if you are unable to find what you are looking for. I especially like the way they Honor Veterans and their family with close up parking as most Veterans have some type of disability and when you show your military card, they are courteous and will give you the discount with out problems.
by
  • Verified Purchase
  • Recommended
My sales rep, Cantrece, delivered excellent customer service. From start to finish! She could've ...
My sales rep, Cantrece, delivered excellent customer service. From start to finish! She could've answered my question of whether HD sold flame retardant in-store & let me go. But no, despite me telling her she didn't have to, she looked further in the computer, Googling what I had seen & confirmed what I had seen. Next, I needed a kitchen fire extinguisher. Instead of just pointing me in the direction, WHICH I ABSOLUTELY HATE, SHE WALKED ME TO THEM! Thank you! Clean store, easy to locate what I needed. A very positive shopping experience!
by
  • Verified Purchase
  • Recommended
If you go there, ask for Sandy, Grady, Cantrece, Laddie or George. I trust they'll take care of y...
If you go there, ask for Sandy, Grady, Cantrece, Laddie or George. I trust they'll take care of you the same way they took care of us. Exceptional service.
by
  • Verified Purchase
  • Recommended
The store was organized and the workers were friendly and eager to help.
The store was organized and the workers were friendly and eager to help.
by
  • Verified Purchase
  • Recommended
Great Customer service, clean store the best Home Depot in Memphis.
Great Customer service, clean store the best Home Depot in Memphis.
by
  • Verified Purchase
  • Recommended
The store was clean and very organized and the employee were nice and very helpful
The store was clean and very organized and the employee were nice and very helpful
by
  • Verified Purchase
  • Recommended
very good service and a great experience love the way I was treated as a customer fast and frien...
very good service and a great experience love the way I was treated as a customer fast and friendly
by
  • Verified Purchase
  • Recommended
Friendly and always helpful!
Friendly and always helpful!
by
  • Verified Purchase
  • Recommended
A great experience
A great experience
by
  • Verified Purchase
  • Recommended
Great employees and always available products
Great employees and always available products
by
  • Verified Purchase
  • Recommended
This Home Depot is close to my home and I have shopped at other locations but the experience wasn...
This Home Depot is close to my home and I have shopped at other locations but the experience wasn’t the same.. Everybody is nice, kind and friendly all the time. The store is always neat and clean also.
by
  • Verified Purchase
  • Recommended
Great customer services
Great customer services
by
  • Verified Purchase
  • Recommended
Home Depot has been my neighborhood store for many many years. Covington Pike Store I know where...
Home Depot has been my neighborhood store for many many years. Covington Pike Store I know where everything is.
by
  • Verified Purchase
  • Recommended
Mrs. Marie in the paint department knows her stuff!! Such a delight to see and she is very helpfu...
Mrs. Marie in the paint department knows her stuff!! Such a delight to see and she is very helpful as well as Brent and Gloria!
by
  • Verified Purchase
  • Recommended
Always has plenty of people to help you find what you need.
Always has plenty of people to help you find what you need.
by
  • Verified Purchase
  • Recommended
Excellent customer service! Bryant, Bricia and other staff here went above and beyond the call of...
Excellent customer service! Bryant, Bricia and other staff here went above and beyond the call of duty to help me find a security camera for my dad. I recommend this store to anyone and look forward to the next visit!
by
  • Verified Purchase
  • Recommended
Run. Please! Everyone have will have their own experience at a store. My experience at this locat...
Run. Please! Everyone have will have their own experience at a store. My experience at this location was the worst. I been shopping at Home Depot for a long time. Great cardholder and spent huge amount of dollars at Home Depot. Usually I do not leave a review, but today I had to let it be known. First the staff they have to knowledgeable about the product, then be friendly to the customer, Be considerate and offer help. I did not receive any of that while I made 2 visits to the store. Stayed over an hour trying to receive a refund. Paris, Home Depot CSR handled the refund process at the end. Paris was very professional and understood the situation. She was trying to keep me as a customer to continue to do business at this store. After the back and forth with the other CSR s not wanting to help or recommend any thing else, just complaining. I would never return to this location. I will take my business to another Home Depot hoping for a better experience!
by
  • Verified Purchase
Showing 1-30 of 517 reviews

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