#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(210)695-8604
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9115 N Loop 1604 W
San Antonio, TX 78249
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Customer Store Reviews

  • 4.5 out of 523 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (523)
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Showing 1-30 of 523 reviews
Extremely courteous employees and very knowledgeable! Prices are outstanding!!
Extremely courteous employees and very knowledgeable! Prices are outstanding!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Associates were friendly and helpful.
Associates were friendly and helpful.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Terrible customer service
Terrible customer service
by
  • Verified Purchase
1 found this review helpful
marwa was great she works in appliances
marwa was great she works in appliances
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Lack of communication for curbside orders. Order was not available when they said it would be rea...
Lack of communication for curbside orders. Order was not available when they said it would be ready and no email, call or text was sent to let us know. Called the store twice with no one to pick up the phone.
by
  • Verified Purchase
The store had a kid named Zaire hurt my kid
The store had a kid named Zaire hurt my kid
by
  • Verified Purchase
We have shopped at this store many times ( close to home) and have never been disappointed. The s...
We have shopped at this store many times ( close to home) and have never been disappointed. The store is well organized, labeled so we know where to look for what we need and the associates have always been friendly...even telling us how to win a gift card.
by
  • Verified Purchase
  • Recommended
I felt very comfortable shopping in this store with the associates all wearing masks and maintain...
I felt very comfortable shopping in this store with the associates all wearing masks and maintaining good distancing. Although I knew what I was looking for, there was an associate in the area and asked if I needed help. Since the item I was looking for was a little more advanced than the like item I was replacing, he did tell me a couple of the newer improvements. The associate in the check-out area asked if I was paying with a card, and she directed me to the "card only" check out section. All associates I came in contact with were very helpful and friendly.
by
  • Verified Purchase
  • Recommended
Always friendly and clean. Associates are willing to help.
Always friendly and clean. Associates are willing to help.
by
  • Verified Purchase
  • Recommended
worse experience of my life! Poor customer service. Very disappointed.
worse experience of my life! Poor customer service. Very disappointed.
by
  • Verified Purchase
Great people
Great people
by
  • Verified Purchase
  • Recommended
Jackie was awesome
Jackie was awesome
by
  • Verified Purchase
  • Recommended
I absolutely love shopping at Home Depot located at 1604 and Bandera. This store is always neat, ...
I absolutely love shopping at Home Depot located at 1604 and Bandera. This store is always neat, clean and well stocked. The employees that work there are so friendly and helpful. I've shopped at this store for nearly 20 years and have never had a negative experience. If you need to shop for any DIY items and projects, go to HOME DEPOT.
by
  • Verified Purchase
  • Recommended
The service at this store is above and beyond, the employees that help me was very gracious and v...
The service at this store is above and beyond, the employees that help me was very gracious and very pleasant and made sure my order was doubled checked before sending it off. Store was very glean and well organized.
by
  • Verified Purchase
  • Recommended
The garden center has always had beautiful selection in flowers n plants. We’ve always shopped hi...
The garden center has always had beautiful selection in flowers n plants. We’ve always shopped him Depot for all our projects. Only wish the selection was larger. Although we didn’t find the wall solar fence lights that I was looking for.
by
  • Verified Purchase
  • Recommended
I can't Express enough how Josh went out of his way to assist me. I had a really bad experience w...
I can't Express enough how Josh went out of his way to assist me. I had a really bad experience with Lowes that pretty much cancelled my my affiliation with them. Great store, great people.
by
  • Verified Purchase
  • Recommended
Nobody in the store could help me order installation. Waited for over an hour. Terrible custome...
Nobody in the store could help me order installation. Waited for over an hour. Terrible customer service.
by
  • Verified Purchase
Thank you for hiring Madi. She really puts a smile on everyone’s face.
Thank you for hiring Madi. She really puts a smile on everyone’s face.
by
  • Verified Purchase
  • Recommended
Always a good service!
Always a good service!
by
  • Verified Purchase
  • Recommended
I was particularly impressed with the attention to customer and employees safeguards in place dur...
I was particularly impressed with the attention to customer and employees safeguards in place during this corona virus problem. I started at entry, throughout the store and checkout. Thanks and kudos to your employees. I find that HomeDepot carries a significant number of out of the ordinary products like light sensors, fence treatment, house siding fungus treatment, etc than the other box store.
by
  • Verified Purchase
  • Recommended
Great Products, Awesome Prices, and Fantastic Location! What more could I possibly ask for? Thank...
Great Products, Awesome Prices, and Fantastic Location! What more could I possibly ask for? Thank You Very Much and Have a Great Day! See you guys again soon... ps I can't end this review without mentioning this location has some of the best Customer Service personal in the business! Stay Safe and Thanks for being there for us...….
by
  • Verified Purchase
  • Recommended
The Huskie work table is a real bargain. Well built; very sturdy. I plan to go back and buy a 2nd...
The Huskie work table is a real bargain. Well built; very sturdy. I plan to go back and buy a 2nd or 3rd table.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I had a return and the crew was polite and friendly. Store is clean.
I had a return and the crew was polite and friendly. Store is clean.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great Store. has all the products you need.
Great Store. has all the products you need.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The garden department is great!
The garden department is great!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store is the greatest thing since sliced bread. I cant get over the selection, service and ...
This store is the greatest thing since sliced bread. I cant get over the selection, service and price! What a wonderful place! I sometimes just drive by, or stop by just wander thru the aisles!
by
    • Recommended
    1 found this review helpful
    The cashier at the paint section Diego was a great help! Highly recommend him for any assistance ...
    The cashier at the paint section Diego was a great help! Highly recommend him for any assistance needed. He expressed great customer service!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    great service and had a lot of merchandize to pick up from...
    great service and had a lot of merchandize to pick up from...
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Female helpers were more determined to help me find obscure items
    Female helpers were more determined to help me find obscure items
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Great selection on building, home and landscape materials. Creative design ideas on display. Empl...
    Great selection on building, home and landscape materials. Creative design ideas on display. Employees are very helpful and knowledgable. Love this HomeDepot!
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 523 reviews

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