Reviews for Bandera Rd #6547

Neat and clean plant area. The employees were helpful.

Extremely friendly & helpful! Store is clean and organized.

I asked to have an employee complete my sale. The female employee guided me a self-check out register and scanned my items and walked away failing to complete my sale. I had to complete my sale. I do not work for Home Depot. If I wanted to be a cashier at Home Depot, I would apply for the job. I have a job.

This store always has what I need to make my home better

I have been living here for 11 years and have always found this store the best for all my home repair needs !!

Had a very helpful worker named Diana that was very patient and did everything I asked of her she made everything super easy and I am very satisfied!

The store at Bandera Road and 1604 is easily accessible. We found the potting soil we needed immediately. As we had to shop for two other items, we asked if we could park our cart with the potting soil and an attendant said "sure." Upon entering inside, we were immediately greeted by Laura who asked if we needed help. We needed two items for the bathtub. The first we figured would be hard to find but Laura took us right to the right shelf. As the index buttons were on the bottom shelf, we would not have found them on our own. She then escorted us to the area for the caulking for the bathtub we needed and picked out what we wanted. We picked up our cart with the potting soil, checked out with an equally friendly cashier and were on our way. A pleasant experience overall.

All staff were kind and helpful. Very clean. Sami, the cashier Was terrific , kind, pleasant and helpful.

I do not recommend paying for a flooring estimate because I only got part of the estimate—labor department couldn’t price the job for some reason about the product. I was told I had to go the store for pricing. Of course flooring department told me they couldn’t price labor—etc. I just walked out because I didn’t feel like being a yo-yo caught between 2 departments. Now I am trying to get a refund for the estimate that I didn’t get. I bought flooring somewhere else—quick and no charge for the estimate. Better price too!

I have been shopping at this store for over 15 years and have never had a bad experience. I sometimes go to this store 3-4 times a day since I've retired and enjoy every trip.

Very nice clean store. Helpful staff. That is why I go to home depot.

I went to the Customer Service desk to place an order for an item that was not in stock. The cash register attendant told me she could not apply military discount if I ordered through her. I asked a manager to come correct her, he did so hesitantly but the attendant then became ruder than she was initially.

Glad you had 3 options for Cedar fence pickets. Several were in poor condition. The price of 2 x 4 x 8' rails is higher than expected or wished.

ALL THE EMPLOYEE ON THIS STORE ARE ALL FRIENDLY AND HELPFUL, ESPECIALLY ON THE CONSTRUCTION AND LUMBER SUPPLY THE STORE IS CLEAN, AND EASY FIND THE PRODUCT YOU WERE LOOKING FOR VERY MUCH ORGANIZE.

I have been shopping at this store for over 15 years and have always had a pleasant experience. I would recommend this store to everyone!!

My first time to this store location - which is weird because I've lived in the area for years - but I had a great experience. Store was cleaned & when we needed assistance in our department, help came fast. I don't recall the employees name but he cut our blinds. He was helpful & kind. The cashier was also very kind & fast (Matthew). I will definitely go back for any home projects / fixings I have.

Always clean and organized! As a local realtor, I am in there quite often. I just go find the guy in the colorful shirts now. He is friendly and helpful. I have saved soooo much time with his help!

Employees standing around joking around with one another and not willing to assist the customers when they ask for assistance. No help in loading center blocks onto a flat cart and no one offered to help load these into the truck. Have no customer service and willingness to assist.

Christina at register was spot on pleasant and professional.

great service very informative

Seldom do I go to my Home Depot and not find the product I need. Unlike you largest competitor Home Depot always has personnel on the floor to help me find what I’m looking for.

You didn’t like the truth and rejected my comment. I will shop at Lowe’s from now on.

Pleased with the service and especially Christina whom is the cashier at lumber checkout

Awesome service and friendly staff! Thank you!

The store is clean, the sales associates friendly and helpful. They usually come up to me and ask if they can help me before I even have a chance to ask for help.

Everyone is very friendly, but not able to put the pieces together to get a job done. Little to no management support. Over a month worth of my time spent on back and forth communication, this is out of stock, let’s try again, we didn’t give you the right estimate and now you owe us money. After I found out (on my own) the 2nd Installation project quote wasn’t going to be done I got the run around on getting $1800 refunded. Friendly, but very weak management.

Loisy customer service. Gil from the tiledepartment lied to me and said that I was gonna get a 12 by 12 tile for $2.02..I got 30 of them. When I want to check out they ring up at $15.95 a piece and when I complain to the manager she took Gill side of the story even though I showed picture proof of several of those titles still there showing the Clarence price of $2.02 iI think they Gil, pilar,marPilar,, breenal should be fired for lying. . furthermore the management was extremely rude and they would not Honour the price that was posted that I showed clear pictures of.. this is unacceptable you guys don't deserve to be in business it's called Bait and switch and I'm gonna let every social media know how lousy you guys treated me. If I had to give you a rating it would be a negative 5 million for such lousy customer service ..YOU SUCK

I have been to a lot of other Home Depo stores in the area and this one is my favorite to date.

Been going to location for since they open there. Great customer service.

Store employee are kind and professional.