#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(440)937-0104
Tool & Truck Rental(440)937-0110
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
35930 Detroit Rd
Avon, OH 44011
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Customer Store Reviews

  • 4.7 out of 349 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (349)
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Showing 1-30 of 349 reviews
The store was clean and the customer service was on point! Very friendly and helpful staff. Some ...
The store was clean and the customer service was on point! Very friendly and helpful staff. Some tape options were out of stock and the options were limited, but over all a good experience and I'll be visiting this location again!
by
  • Verified Purchase
  • Recommended
Great customer service and selection of products. I have bought flooring , kitchen appliances, a...
Great customer service and selection of products. I have bought flooring , kitchen appliances, and needed parts for home repairs. Clean store, great employees, top of the line products!
by
  • Verified Purchase
  • Recommended
The store was clean and we got the assistance we needed staff were freindly
The store was clean and we got the assistance we needed staff were freindly
by
  • Verified Purchase
  • Recommended
Many helpful employees one in particular named Robert Raus helped us tremendously. His vast knowl...
Many helpful employees one in particular named Robert Raus helped us tremendously. His vast knowledge and courteous customer service will have us coming back again in the future. We purchased a new gas range and a washer and dryer set. Can't wait till they are delivered. Thanks for all your help Robert, you rock!
by
  • Verified Purchase
  • Recommended
when shopping BRING THE AD!!
when shopping BRING THE AD!!
by
  • Verified Purchase
  • Recommended
STORE EMPLOYEES IN PAINT DEPT OFFERED GREAT ASSISTANCE IN DECK STAIN PAINT.
STORE EMPLOYEES IN PAINT DEPT OFFERED GREAT ASSISTANCE IN DECK STAIN PAINT.
by
  • Verified Purchase
  • Recommended
Very quick and easy shopping experience. We were assisted by Bob Paulenske in the appliance sect...
Very quick and easy shopping experience. We were assisted by Bob Paulenske in the appliance section. He was very kind to my 83 year old mother and assisted her in the selection of her new washing machine.
by
  • Verified Purchase
  • Recommended
This is my favorite Home Depot. The store is always clean and organized and the staff is friendl...
This is my favorite Home Depot. The store is always clean and organized and the staff is friendly and helpful.
by
  • Verified Purchase
  • Recommended
Amanda gets 5 stars for excellent customer service.
Amanda gets 5 stars for excellent customer service.
by
  • Verified Purchase
  • Recommended
Went in to purchase cabinets and received tons of help from picking them to getting them in the t...
Went in to purchase cabinets and received tons of help from picking them to getting them in the truck. Will differently shop there again.
by
  • Verified Purchase
  • Recommended
Avon Home Depot staff ROCK! Courteous friendly. Helpful...from greeters to cashiers to on the flo...
Avon Home Depot staff ROCK! Courteous friendly. Helpful...from greeters to cashiers to on the floor staff...Over the top! Thank you for caring!
by
  • Verified Purchase
  • Recommended
Today I had an amazing experience at our local Avon, OH Home Depot. A guy who is referred to as J...
Today I had an amazing experience at our local Avon, OH Home Depot. A guy who is referred to as John 2, took over an hour to help me put together a self watering irrigation system for my new planter boxes. He was bright and had great suggestions to improve on my original plan. He stayed with me throughout the entire process of assembling parts, cutting plumbing pipes and even went as far as gluing them for me. I was so impressed - in all my years, I have never had someone so helpful as John 2. I love our local Home Depot. As a resident of Avon for 27 years, I am there weekly; the staff is all exceptionally knowledgeable and helpful, but today's experience with John 2 was worth writing about.
by
  • Verified Purchase
  • Recommended
Overall good concerned employees that go out of their way to help. Not just wave you in a directi...
Overall good concerned employees that go out of their way to help. Not just wave you in a direction but actually go there to make sure we find our items
by
  • Verified Purchase
  • Recommended
Howevrr, Flooring install contractor leaves a lot to be desired. Can't get it right...yet!
Howevrr, Flooring install contractor leaves a lot to be desired. Can't get it right...yet!
by
  • Verified Purchase
  • Recommended
EVERYONE FRIENDLY AND HELPFUL TOM S IN PAINT REALLY KNOWS HIS STUFF
EVERYONE FRIENDLY AND HELPFUL TOM S IN PAINT REALLY KNOWS HIS STUFF
by
  • Verified Purchase
  • Recommended
Curt, & Bob in the appliance department were super helpful, and Pattey was also so helpful in the...
Curt, & Bob in the appliance department were super helpful, and Pattey was also so helpful in the Kitchen & Bath department answering my questions about quartz, and explaining the differences between the counter types. Very helpful. Keep up the good work. You have a great staff.
by
    • Recommended
    I have gone to Home Depot for many years and can always find what I want. If not the clerks alway...
    I have gone to Home Depot for many years and can always find what I want. If not the clerks always help me and also explain about the product.
    by
    • Verified Purchase
    • Recommended
    Great location, friendly, clean
    Great location, friendly, clean
    by
    • Verified Purchase
    • Recommended
    All employees are friendly and very helpful. The store is neat and clean
    All employees are friendly and very helpful. The store is neat and clean
    by
    • Verified Purchase
    • Recommended
    Great store with Helpful employees especially John 2...
    Great store with Helpful employees especially John 2...
    by
    • Verified Purchase
    • Recommended
    I enjoy shopping at the Avon, Ohio Store because of knowledge of the staff and how they go out of...
    I enjoy shopping at the Avon, Ohio Store because of knowledge of the staff and how they go out of the way to help customers.
    by
    • Verified Purchase
    • Recommended
    Polite, helpful and knowledgeable staff all around.
    Polite, helpful and knowledgeable staff all around.
    by
    • Verified Purchase
    • Recommended
    The employees at the service desk are not well trained. I was completely mis-informed regarding ...
    The employees at the service desk are not well trained. I was completely mis-informed regarding a drop shipment of materials. The Avon store was unable to fulfill my order so, not known to me, my order was filled by a Cleveland store and they decided to drop all my merchandise outside in the snow (lumber and drywall). When I called the Avon store, the employee told me there was nothing they could do because the order was fulfilled from the Cleveland store, even though my purchase was through the Avon store. The employee who took my order and the employee I spoke with after the drop ship had conflicting stories as to which "plan" I should have chosen for delivering my order.
    by
    • Verified Purchase
    I have been dealing with this Home depot since it opened. I always find what I need. When I need...
    I have been dealing with this Home depot since it opened. I always find what I need. When I need help there is always a friendly employee there to help me
    by
    • Verified Purchase
    • Recommended
    My husband and I went shopping for new flooring. Looking around and not really knowing what to bu...
    My husband and I went shopping for new flooring. Looking around and not really knowing what to buy it was kinda frustrating. There were two young men that were totally awesome. Cody and Tony. These two guys hung right in there with us throughout the entire time. They were patient, they had awesome personalities, they were very knowledgeable about the products. If I ever need flooring or if anyone else does go to the Avon Home Depot and ask for Cody or Tony.
    by
    • Verified Purchase
    • Recommended
    Great prices great inventory levels great pro desk and great quality.
    Great prices great inventory levels great pro desk and great quality.
    by
    • Verified Purchase
    • Recommended
    I have bought appliances from this store as well as upgrades to my house that were installed by t...
    I have bought appliances from this store as well as upgrades to my house that were installed by their installers. Products purchased were competitively priced and all installations were performed in a professional manner; done correctly and on time.
    by
    • Verified Purchase
    • Recommended
    Very helpful and knowledgeable employees. Store is clean and easy to find things. If you can't fi...
    Very helpful and knowledgeable employees. Store is clean and easy to find things. If you can't find what you're looking for ......there are staff to help.
    by
    • Verified Purchase
    • Recommended
    The store is clean, the employees are friendly and knowledgeable.
    The store is clean, the employees are friendly and knowledgeable.
    by
    • Verified Purchase
    • Recommended
    Had a great experience purchasing washer and dryer. Knowledgeable sales person found ways for us ...
    Had a great experience purchasing washer and dryer. Knowledgeable sales person found ways for us to save money.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 349 reviews

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