#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)438-3905
Tool & Truck Rental(770)438-3911
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1200 East West Connector Sw
Austell, GA 30106
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 501 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (501)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 501 reviews
Its okay not the best store
The store is a decent size like any regular home depot i like the customer service that they have. liby assisted me very well
by
    • Recommended
    Avis was amazing!!!!
    Everyone was very helpful and accommodating. Shout out to Ms. Avis who went above and beyond to get me the best bang for my buck.
    by
      • Recommended
      TRaining needed
      the team at this store need a lot of training particularly the front cashier team who argue over a legalement coupons.
      by
        Found Everything I Needed!
        Just moved to the area and visited this store for blinds and numerous other items needed for new home! Found everything I needed. Store selves were well stocked and associates were happy to assist with my questions! Very pleased with this experience.
        by
          • Recommended
          LaSonza Is the Best
          I'm beyond happy that I was sent to this store. I had the best experience and LaSonza was the reason for it. She was eager to help.
          by
            • Recommended
            great store manager
            every time I go into this store, a member of management is up front greeting customers. The store manager is the best! He makes you feel like you are the only one around when he is helping you!!
            by
              • Recommended
              Staff is excellent
              The Staff is friendly, very helpful and they know their inventory.
              by
                • Recommended
                love customer service at Home Depot
                I bought a stove from Home Depot it is serving me well
                by
                  • Recommended
                  Customer service
                  Cashiers and employees are very helpful
                  by
                    • Recommended
                    home depot flagship
                    this is the gold standard of Home depot in cobb county area
                    by
                      • Recommended
                      Quality matters and at Home Depot you can count on them
                      All the ceiling fans, plumbing, paints, doors, windows and other accessories were great
                      by
                        • Recommended
                        Great customer service
                        Excellent customer service from Chrisandra help me with everything answer all of my questions made me feel welcome thank you so very much
                        by
                          • Recommended
                          Great experience
                          I like my GE dryer; the price is very good. I am so happy that I bought it
                          by
                            • Recommended
                            Awesome inventory
                            I needed 2 hallway sconce lights for my hallway, because one shorted out my circuit breaker to to a bare wire. I went to my local Home Depot, located in eagle, ID, because I knew they had what I was looking for. Upon my arrival, my wife and I were greeted by a salesperson and asked us what we were looing for. Having been there many timesbefore, I told himI knew where I was going. My wife and I saw three different lights that we liked, so I asked for help from the salesperson in the lighting department. He gave us the pros and cons of each, and suggested the LED 60 W frosted sconce lights. I would go back to the Eagle Home Depot anytime I need to purchase a homeimprovement item. Sales people are very knowledgable and friendly.
                            by
                              Love the brand
                              Had this item for awhile and it quit working, so I bought another
                              by
                                • Recommended
                                Great selection and Friendly employees!
                                This store is very well stocked and clean. I was able to find lots of Christmas lights, as well as lots of choices for a new toilet. They had no empty shelves that I saw. In addition, the employees are very friendly and helpful. I would highly recommend this location.
                                by
                                  • Recommended
                                  Nice employee
                                  Today experience was a breath of fresh air!! Had a very nice and educated employee Hikeem!!! He made our shopping very comfortable and … I was actually happy too be spending money…lol, but he didn’t rush us off nore was aggravated with all the questions we were asking!! We need more people in the world with such a beautiful spirit! Thank you Hikeem!! Thank you Home Depot…
                                  by
                                    • Recommended
                                    I love the Austell Home Depot and the people that work there
                                    Everything I buy is great just like the service rate
                                    by
                                      • Recommended
                                      Great
                                      I'm so happy with customer y
                                      by
                                        Great customer service
                                        Arrived at the store about an hour before closing. Received excellent customer service from Kelivn. The cashier Hope was also extremely pleasant. Good to know that even at the end of the day you can still receive great service.
                                        by
                                          • Recommended
                                          Exceptional Service by Manager Kevin & Sales Cashier Juliana
                                          Manager facilitated my purchase of an outdoor extension cord as I complained about cutting one the one I have at home. He explained how I could repair my current cord and sold me a new cord for a great price.
                                          by
                                            • Recommended
                                            One of the best stores.
                                            Great selection of stock and merchandise as well as customer service.
                                            by
                                              • Recommended
                                              Wonderful Customer Service
                                              Employees always ready to help with any questions.
                                              by
                                                • Recommended
                                                Excellent Customer Service
                                                Donna in the garden shop is the best. She is always so friendly and helpful that i check out in the garden area just for her personality and helpfulness.
                                                by
                                                  • Recommended
                                                  Amazing customer service
                                                  I needed to go buy a new washing machine and I didn't know exactly what I was looking for. But a kind employee named Susan was able to find me something that would work well and was within my budget. I enjoyed talking to her and found that she had a lot of patience and never seemed like she was rushing to leave. With her, it felt like my shopping trip went 10x smoother.
                                                  by
                                                    • Recommended
                                                    Friendly store
                                                    The team at Home Depot where very
                                                    by
                                                      • Recommended
                                                      Pleasant shopping experience
                                                      Even though I live in Smyrna I prefer shopping at the Austell Home Depot. Employees are very friendly and happy to help. There is always someone that can assist you! And today I was at self checkout but Joydine was more than glad to assist me in checking out and was a very pleasant person. Austell Home Depot is my store of choice even if I drive a little further.
                                                      by
                                                        • Recommended
                                                        Amazing customer service
                                                        The manager Kevin assisted me personally. He was courteous and attentive to my needs. I told him the project and he made sure I had all the supplies and tools needed.
                                                        by
                                                          • Recommended
                                                          Love this store
                                                          I appreciate this store and the workers very much for their knowledge and helpfulness. Special thanks to Juliana for always being kind every time I come in to shop.
                                                          by
                                                            • Recommended
                                                            Great customer service
                                                            The ladies at the customer service desk are wonderful and helpful.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 501 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              1062 Richard D Sailors Pkwy

                                                              Powder Springs, GA 30127

                                                              5.03 mi

                                                              Tool & Truck Rental

                                                              (770)222-3608

                                                              Pro Service Desk

                                                              (770)222-3602

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              1000 Thornton Road

                                                              Lithia Springs, GA 30122

                                                              5.64 mi

                                                              Tool & Truck Rental

                                                              (678)398-5788

                                                              Pro Service Desk

                                                              (678)398-5802

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              2350 Dallas Hwy

                                                              Marietta, GA 30064

                                                              6.40 mi

                                                              Tool & Truck Rental

                                                              (770)792-1404

                                                              Pro Service Desk

                                                              (770)792-1413

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm