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Filter Reviews By:Rating, Profile, Gender, Age (432)
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Showing 1-30 of 432 reviews
Mar 7, 2023
Sue at the Pro Desk Rocks.
I went into the Auburn home depot and search of a few items for my next project The place was spotless and I was greeted immediately with smiles and even a cordial hug. When I was done my shopping I came over to the pro desk and And experienced the usual exceptional customer service of Sue. She really made my day. In fact I am so pleased with the service that I completed this survey and wrote this review you on the spot so she could see How much she made my day
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Recommended
Apr 16, 2024
Nice looking door
They only had 2 sizes 36 or 32 ins. wide. I measured my existing door from outside to the outside of the frame. It measured a little over 31". So I took 32". What I really needed was a 30". My fault.
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Recommended
Apr 2, 2024
Very rude self check out employee
Cynthia was a rude disrespectful woman who dismisses people and ignores there questions. Will not be coming to this store again and hope this lady is fired. She deserves no position at all at this company.
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Mar 12, 2024
Always feel welcome and employees are very helpful.
I frequent this Auburn store because I know what I need will always be there.
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Recommended
Dec 23, 2023
My one stop shop
I know I will most likely find what I need when I go there. Have always been happy with the products I've purchased there. And I am always happy with the price.
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Recommended
Dec 3, 2023
Auburn Maine team shines!
I've been shopping at the Auburn HD for about a decade and still see some of the same faces and they are just as friendly today as back then. Super helpful and willing to go the extra mile for customers.
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Oct 23, 2023
Tanya from Hardware A++
Item I wanted to buy was in stock, but did not note were stock was Tanya, came to tool department and located my item and got it down from overhead.
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Oct 13, 2023
Helpful Customer Service
Shout out to Ben, Steven, and Brett at the returns desk as they helped me return 4x8 wall panels. They took the time to help make it right with an issue stemming from a now expired credit card.
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Recommended
Sep 30, 2023
quick and easy
Quick and easy trip to Home Depot. Found what I was looking for and was in and out of store in a short amount of time. Products were what I needed and expected.
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Recommended
Sep 19, 2023
WOW!
Always a helpful friendly staff
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Recommended
Sep 10, 2023
Customer Satisfaction
Home Depot always has what I need in stock and at a great price
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Recommended
Sep 9, 2023
Auburn ,Maine Home Depot on the upswing
last month it was a hassle to purchase anything here. Esp in the paint department. Now they have freshly managed employees who will help find things and everything.
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Recommended
Sep 4, 2023
Great store
Always find my products here...... staff is knowledgeable and helpful
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Recommended
Aug 24, 2023
Great service
Very pleasant employees. Wide variety of alot of things needed for home improvement.
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Recommended
Aug 17, 2023
Friendly, Helpful Staff
Staff members were very friendly and helpful, which helped me to efficiently find exactly what I wanted. Shopping was a pleasant experience.
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Recommended
Aug 9, 2023
Great customer service
I know your guidelines say to avoid writing about customer service, however, I think it's important for customers to know that they can get the help they need. Several of Auburn's employees have been there for many years. They clearly enjoy their jobs. To me, that is a testament to good management.
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Recommended
Jul 21, 2023
April saves the day in Appliances
I needed help in selecting an appliance package for condo renovation requiring out of state delivery .April guided me through specific size requirements of refrigerator choices and continued answering my questions with a strong knowledge base as I chose the other 3 appliances.
I truly appreciated her knowledge and guidance ; especially after my many wasted online searching. The real person was needed to help!
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Recommended
Jun 4, 2023
Always nice folks here!
Always great employees!!
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Recommended
May 28, 2023
Great Customer service
Osman gave amazing customer service so glad the customer service desk got us in touch with him after checking stock of a particular AC unit we were after. Such great customer service keep up the good work!!
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Recommended
May 18, 2023
Pro Desk person with personality and intelligence
The efficiency and knowledge Keith exhibited was very appreciated and definitely not expected. Customers prepare for bad experiences with retail personnel , especially on the phone, and I was relieved to be treated respectfully - Keith definitely lowered my stress level today . Thank you !
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Recommended
Apr 29, 2023
great store
always friendly and always have just what I need
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Recommended
Apr 9, 2023
Satisfied Customer
Never returned an item for the fault of the store, manufacturer or associate error. Always greeted and assisted with friendly attitude and online store mapping is great
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Recommended
Apr 1, 2023
Great Customer Service Experience
Michael, Associate Greeter upon entry and Store Manager Levi, went above and beyond to provide excellent customer care for all our project needs today. Thank you!
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Recommended
Mar 21, 2023
Great Store
Every time we go into the Auburn Store, there is always enough works to assist us. We don't have to run around the store looking for assistance. Thank you
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Recommended
Mar 12, 2023
Cashier Darryl
Very friendly, polite and a big smile
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Recommended
Feb 22, 2023
Family and Pet Friendly
Looking for a home improvement store that you can bring the whole family too, including the pets? This is the place. I love shopping here and even just going to peek around with no real purpose. It's amazing what you'll find as hidden gems on clearance or things you never knew such a store would carry. On colder or inclement days it's a great place to go that's dry and warm to walk your dog around in as well to keep them and yourself active when you, otherwise, may opt not to go out with them. The associates are very friendly and inviting and love to give your animal attention too. I have yet to come across an associate who couldn't help me with a need or a question.
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Recommended
Feb 2, 2023
THE TEAM MEMBER HERE WERE VERY HELPFUL AND CURTEOUS
Purchased case of spray paint,needed some extra help with carrying them.
a employee helped with the task.
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Recommended
Jan 22, 2023
When I checked out
The cashier that cashed me out, Darryl was very courteous and friendly and asked if there was anything else that he could help me with
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Recommended
Jan 6, 2023
Great Service
An employee, didnt get her name, sorry. Spent a fair amout of time with me as I was looking for a specific sanding tool. I was directed to the particular items I needed to finish the job at hand.
Thank you for your kindness and willingness to help out.
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Dec 28, 2022
Happy customer
I always been to get help when I shop this store seems like no matter what department I'm in