#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(716)639-2405
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2065 Niagara Falls Blvd
Amherst, NY 14228
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Customer Store Reviews

  • 4.7 out of 438 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (438)
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Showing 1-30 of 438 reviews
Most Helpful Employees!
I am a 71 year old grandmother, that likes to repair and improve things around my house! I love to watch a repair on YouTube, then go to Home Depot and discuss my options with one of their employees. They always have great tips, and give me an honest opinion. I have confidence in the information that I am given. They also let me know if I am better off leaving it to a professional. The fact that they will install so many of their products is nice to have as an option, also!
by
    • Recommended
    Boom..Lighting Done for 5 yrs !!!!
    We Upgraded All the Lighting in our Multi-Function property. Home Depot Made Putting the Lighting Where It Will Be Installed Yesterday !! Doesn't Get Better Than That. Right Into My Hand & Into Our Home. Done.!!
    by
      • Recommended
      Great store always has what I need
      Excellent staff, great products
      by
        • Recommended
        Excellent customer service
        The associate in Lumber (Mike) was extremely helpful.
        by
          • Recommended
          Great store
          Best Home Depot store to shop in that is local .they will go above and beyond to help you locate what you need .top notch managers and great service desk employees .was using Niagara Falls store now Amherst is my home for my work supplies .thank you and keep up the good work .
          by
            • Recommended
            Great service!
            I was in a great hurry had wonderful service...in and out quickly....Thanks Trey!
            by
              • Recommended
              Employees
              Heidi M was very attentive and knowledgeable I appreciate her help along with Randolph/ Zek.
              by
                • Recommended
                Excellent Store
                Very clean with nice and knowledgeable staff
                by
                  • Recommended
                  Helpful
                  I have visited this store many times and have found the employees very helpful!
                  by
                    • Recommended
                    Great supply of things I need and great people too.
                    This location has a greeter named Anthony and he's a real joy to chat with. He's always upbeat and happy. Kudos to the store manager for hiring this guy.
                    by
                      • Recommended
                      Great customer service
                      Best help ever - Tricia in paint department explained what I needed & how to apply it and all products I needed
                      by
                        • Recommended
                        Great Staff, always friendly and helpful, for over 20years have never had and issue.
                        Great Staff, always friendly and helpful, for over 20years have never had and issue.
                        by
                        • Verified Purchase
                        • Recommended
                        I started shopping on the date the store open up.
                        I started shopping on the date the store open up.
                        by
                        • Verified Purchase
                        • Recommended
                        At this store the employees were very friendly and helpful. From the person who greeted me at the...
                        At this store the employees were very friendly and helpful. From the person who greeted me at the door, to the employees in the aisle , they were all smiling and eager to assist me. With there help, I was in and out of the store in no time at all. A very pleasurable experience.
                        by
                        • Verified Purchase
                        • Recommended
                        We always enjoy shopping at the Home Depot. The stores in general are clean and organized. The em...
                        We always enjoy shopping at the Home Depot. The stores in general are clean and organized. The employees are typically very friendly and helpful!
                        by
                        • Verified Purchase
                        • Recommended
                        All the Associates were very polite and friendly. They helped me find items I was looking for. ...
                        All the Associates were very polite and friendly. They helped me find items I was looking for. When the loader person did not appear to help load my vehicle, the cashier came over and loaded the heavy items for me. great crew working together here!!!
                        by
                        • Verified Purchase
                        • Recommended
                        Mary is the best cashier at the Amherst store.
                        Mary is the best cashier at the Amherst store.
                        by
                        • Verified Purchase
                        • Recommended
                        We never have any problems with the employees or the merchandise. Everyone is friendly and carin...
                        We never have any problems with the employees or the merchandise. Everyone is friendly and caring and when we need assistance someone is always there to help.
                        by
                        • Verified Purchase
                        • Recommended
                        The two workers that helped me decide if the product i was interested in was available, they went...
                        The two workers that helped me decide if the product i was interested in was available, they went the extra mile to get what I wanted. Thanks
                        by
                        • Verified Purchase
                        • Recommended
                        In the height of landscape season I was able to go in, purchase what I needed and everything was ...
                        In the height of landscape season I was able to go in, purchase what I needed and everything was so efficient and quick. Friendly associates and very competent customer service. Thanks for starting my day on a good note Home Depot:)
                        by
                        • Verified Purchase
                        • Recommended
                        I have never had a bad experience dealing with this store, whether stocked product or special order.
                        I have never had a bad experience dealing with this store, whether stocked product or special order.
                        by
                        • Verified Purchase
                        • Recommended
                        I received phenomenal customer service from an employee that didn't work in the dept I needed hel...
                        I received phenomenal customer service from an employee that didn't work in the dept I needed help in. I was there to schedule a installation.
                        by
                        • Verified Purchase
                        • Recommended
                        This specific Home Depot store is very organized, clean, and always stocked. The staff members ar...
                        This specific Home Depot store is very organized, clean, and always stocked. The staff members are always friendly and nice. I enjoy going to this Home Depot over others because I know they will have what I need. The employees are always available as well and never seemed bothered when I ask them where products are.
                        by
                        • Verified Purchase
                        • Recommended
                        As a disabled veteran I have a hard time getting around the store. Adrian was an extremely helpfu...
                        As a disabled veteran I have a hard time getting around the store. Adrian was an extremely helpful employee who took the time to find some thing that was not located in its proper place all the way on the other side of the store. He was extremely busy at the time but took the time to help me and Also walked me over there To make sure we could find it. It’s nice when people take pride in their jobs and are kind in today’s society. Thank you Adrian for being a cut above the rest. Hooah!!!
                        by
                        • Verified Purchase
                        • Recommended
                        great store, good staff
                        great store, good staff
                        by
                        • Verified Purchase
                        • Recommended
                        This store is so comfortable! As a new homeowner I ask a ton of questions! Each and every employe...
                        This store is so comfortable! As a new homeowner I ask a ton of questions! Each and every employee in every area has impressed me with their knowledge and kindness! I drive a little further for this location because it’s worth the trip!
                        by
                        • Verified Purchase
                        • Recommended
                        Keep up the great work. Employees are pleasant, helpful and go beyond the call of duty! Randall i...
                        Keep up the great work. Employees are pleasant, helpful and go beyond the call of duty! Randall is awesome in customer service!
                        by
                        • Verified Purchase
                        • Recommended
                        Friendly, helpful & efficient staff. Clean and organized store.
                        Friendly, helpful & efficient staff. Clean and organized store.
                        by
                        • Verified Purchase
                        • Recommended
                        The store was well staffed and clean. The staff was attentive and knowledgeable. We were able to ...
                        The store was well staffed and clean. The staff was attentive and knowledgeable. We were able to figure out exactly what we needed.
                        by
                        • Verified Purchase
                        • Recommended
                        Usually always find what we need, staff is excellent, store is very clean!
                        Usually always find what we need, staff is excellent, store is very clean!
                        by
                        • Verified Purchase
                        • Recommended
                        Showing 1-30 of 438 reviews

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