#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(716)639-2405
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2065 Niagara Falls Blvd
Amherst, NY 14228
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Customer Store Reviews

  • 4.7 out of 438 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (438)
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Showing 1-30 of 438 reviews
Great experience
Always plenty of stock. Employees are always eager to help. Store is always clean and organized.
by
    • Recommended
    Battery Lawnmower
    I have always been satisfied with the quality of there product & there friendly service. I had a battery Lawnmower for 7 yrs., it was great.
    by
      • Recommended
      Wonderful Store Location!
      I had a few questions about an outdoor dining set I was interested in, the store manager was so friendly and happy to help me. Everyone at the store was so pleasant, which is rare these days. Thank you and I love my new dining table!
      by
        Great Store ... Friendly Knowledgeable Employees
        If the lights I purchased today work out, I will be back for more ... if you can put them on sale for me that would be great !
        by
          • Recommended
          Friendly staff
          I always can find an associate to help me when needed. As you walk thru the store multiple associates ask if you need help, it's very nice.
          by
            • Recommended
            Be prepared to be treated like a thief.
            You'll be forced to self checkout and then the MULTIPLE people standing around will then want to check your receipt when they couldve cashed you out and avoided the bad experience.
            by
              Quinn in windows and doors was extremely and had a great attitude
              Clean store with friendly and helpful employees
              by
                • Recommended
                Satisfaction
                I’m extremely pleased with Home Depot overall as a company. Everyone is super friendly extremely helpful and provide the best customer service
                by
                  Great customer service
                  Several employees helped us out and they were all so friendly. Very impressed
                  by
                    • Recommended
                    Home Depot Amherst
                    Mike in hardware was simply amazing! Rock Star employee on every level.
                    by
                      • Recommended
                      Great help at new self checkout. Clean store!
                      I found item that I had previously priced at a competitor to be immaculate compared to the competitor . The competitor’s product was literally filthy . Had to wash my hands afterwards . The same product in HD was fresh and the shelving sparkling . The checkout dude was great in assisting with the new self checkout system. Particularly with a veteran discount. Pricing is as all retail, UP.
                      by
                        • Recommended
                        Best employee
                        Armando was really knowledgeable and knew details about tools we would not have known.
                        by
                          Excellent Customer Service
                          Had an issue with an electrical project and Dan in the Electrical department provided excellent customer service.
                          by
                            • Recommended
                            Great checkout skills
                            Francine was a total pro checking me out on my purchase. Fast, accurate, friendly…everything you want. A total pro…
                            by
                              • Recommended
                              Pleasant
                              Employees are pleasant and willing to help.
                              by
                                • Recommended
                                Madison is awesome
                                Madison is fantastic
                                by
                                  • Recommended
                                  Wonderful Employees
                                  Yesterday, I had an experience with two employees that were educated in their field, happy, friendly, understanding of my needs and issue and full of integrity.
                                  by
                                    • Recommended
                                    Helpful Employees
                                    I came in today with my sister and Quinn, Jen, Meyer, and Lilah were very helpful and nice
                                    by
                                      • Recommended
                                      Helpful and friendly
                                      Helpful, friendly staff. Had everything I needed for my project.
                                      by
                                        • Recommended
                                        HOme Depot is my go to for home goods and hardware needs.
                                        Bought a kitchen faucet today! Took 30 minutes to pick as we had great choices to consider.
                                        by
                                          • Recommended
                                          Amherst Home Depot is top notch!
                                          Staff at customer service and at self check out were extremely helpful to me today. The store was clean and well stocked. It was a pleasure to shop there.
                                          by
                                            • Recommended
                                            employees know what they're talking about and are always very helpful
                                            i get everything I need here. for my job as well as home improvements
                                            by
                                              • Recommended
                                              Friendly employees
                                              Employees are very helpful and friendly, whenever I need anything for my DIY projects, I only need to ask the nearest employee, they always help me with a big smile! Great Customer service
                                              by
                                                Really appreciate it Trish in the paint department
                                                Trish was very helpful and patient explaining how much paint we would need how the colors would turn out and offering options
                                                by
                                                  • Recommended
                                                  Excellent help in Doors
                                                  The salesperson (LDO2EOM) was extremely patient and helpful. I ended up purchasing a glass sliding door including insulation When I was in the store to purchase closet doors.
                                                  by
                                                    Awesome staff!!
                                                    A couple of weeks ago I bought 2 deep freezers for my children for Christmas, and today I bought a storm door. The salespeople and customer service staff were very knowledgable and second to none. I would always start home goods shopping at Home Depot from now on.
                                                    by
                                                      • Recommended
                                                      Thank you Max
                                                      Max in screw area is really helpful and professional!
                                                      by
                                                        • Recommended
                                                        Great customer service
                                                        Felicia was very helpful in helping us purchase new appliances
                                                        by
                                                          • Recommended
                                                          Great store
                                                          Amazing products , friendly staff
                                                          by
                                                            • Recommended
                                                            above and beyond service
                                                            I was looking for chest freezer.Called store and was told there was none..Got a call back 10 minutes later and was told 2 came in on truck..Went and picked it up. Thank you Carolyn Kennedy you need more employees like her
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 438 reviews

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