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Filter Reviews By:Rating, Profile, Gender, Age (327)
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Showing 1-30 of 327 reviews
Feb 11, 2022
Good Store
Bought some craft & shipping materials here as a freelance artist, and found most everything I needed! They have bubble wrap, shrink wrap, painters tape, and other things that can help you when creating & shipping paintings.
by
Jan 13, 2022
Links on receipt for survey don't work
I've learned how to use the app to access surveys. Just open the app type in the word survey. Hit search. It will go right to the survey and open it. Put the user name and password given on the paper receipt or the online receipt.
User ID: H9JX 128763 126100
PASSWORD: 22062 126003
by
Recommended
Oct 28, 2021
Great store!
It's not like shopping at your average hardware store. They have 'everything' you need for your home at this HomeDepot and more. The employees are all over to help out if you need it and very polite too. I feel very comfortable shopping here often as I need things.
by
Recommended
Oct 8, 2021
Alpena Home Depot is clean, neat and organized with plenty of staff to assist.
The associates are always very friendly and helpful.
by
Recommended
Jul 30, 2021
We shop there a lot as you always have what we need at a fair price
We shop there a lot as you always have what we need at a fair price
by
Verified Purchase
Recommended
Jun 27, 2021
Outstanding service and knowledge of products
Outstanding service and knowledge of products
by
Verified Purchase
Recommended
May 31, 2021
Always well-stocked, clean, and organized. Knowledgeable and friendly staff.
Always well-stocked, clean, and organized. Knowledgeable and friendly staff.
by
Verified Purchase
Recommended
May 26, 2021
Home Depot MADE IT FUN TO SHOP, BECAUSE THE HELP THEY HAD; DAVE, TOM, AND JEANNINE MADE IT A FUN ...
Home Depot MADE IT FUN TO SHOP, BECAUSE THE HELP THEY HAD; DAVE, TOM, AND JEANNINE MADE IT A FUN EXPERIENCE ! THEY ALSO HAD TOTAL KNOWLEDGE IN THEIR DEPARTMENTS THAT THEY WERE IN. THANK YOU Home Depot. JIM AND LINDA
by
Verified Purchase
Recommended
Apr 15, 2021
it seems that this store is understaffed, it's hard to find help while shopping. They are always ...
it seems that this store is understaffed, it's hard to find help while shopping. They are always friendly once you find an associate.
by
Verified Purchase
Recommended
Mar 12, 2021
GREAT HELP! GREAT SERVICE!
GREAT HELP! GREAT SERVICE!
by
Verified Purchase
Recommended
Mar 8, 2021
Chip was very helpful and answered all of our questions. He was wonderful
Chip was very helpful and answered all of our questions. He was wonderful
by
Verified Purchase
Recommended
Mar 8, 2021
Need to carry more accessories for products sold at this site.
Need to carry more accessories for products sold at this site.
by
Verified Purchase
Recommended
Feb 21, 2021
This staff is very friendly and helpful. I've always received great service!
This staff is very friendly and helpful. I've always received great service!
by
Verified Purchase
Recommended
Feb 18, 2021
Good points: Employees within the store, friendly, helpful and available. Each area the employe...
Good points: Employees within the store, friendly, helpful and available. Each area the employee knew exactly where product was located and good knowledge when asked a question. We were looking for nails for the nail gun, furnace filters, flooring, lights, paddle fans, cabinets, appliances. Purchased it all except for the paddle fans/lights. At 75, moved slowly, but one young man Mike went over and above the duty for me and was happy to do it. Oh almost forgot, left my new gloves in the cart, and they saved them for me.
Bad Points: Was not impressed with lights/ceiling fan area. Was not happy to see only one check out person.VA 10% did not apply to appliances. Very few floor samples.
by
Verified Purchase
Recommended
Dec 10, 2020
All employees extremely helpful. Very knowledgeable regarding products.
All employees extremely helpful. Very knowledgeable regarding products.
by
Verified Purchase
Recommended
Dec 5, 2020
Since retiring to this area 13 yrs ago I have visited this store for materials and advice over 50...
Since retiring to this area 13 yrs ago I have visited this store for materials and advice over 50 times or 4-5/year. It is located 45 miles away.
The big difference from other big box stores and brands has been the knowledge of their customer service employees and the “customer comes first” attitude in giving me the best service and value, especially with promotional offers.
by
Verified Purchase
Recommended
Oct 22, 2020
This Home Depot in Alpena is bigger, cleaner, better stocked, and the employees are better traine...
This Home Depot in Alpena is bigger, cleaner, better stocked, and the employees are better trained in the knowledge of their products. Had no issues with getting the help we needed.
by
Verified Purchase
Recommended
Oct 4, 2020
Bill in the window and door department was very friendly and helpful. He gave me options to deci...
Bill in the window and door department was very friendly and helpful. He gave me options to decide on my purchase. Great asset to the company.
by
Verified Purchase
Recommended
Sep 8, 2020
So many quality products and services provided!!! As a new home owner to the area this store will...
So many quality products and services provided!!! As a new home owner to the area this store will be getting a lot of my business!!
by
Verified Purchase
Recommended
Sep 1, 2020
Very clean, helpful staff! Didn’t have to look all over for help! They were on the floor working!...
Very clean, helpful staff! Didn’t have to look all over for help! They were on the floor working! Unlike other Home Depot s were the staff was hiding and talking to each other!
by
Verified Purchase
Recommended
Jul 30, 2020
Nice store with good assortment of stuff. Prices generally competitive. The location and parking ...
Nice store with good assortment of stuff. Prices generally competitive. The location and parking are convenient. Employees always friendly
by
Verified Purchase
Recommended
Jul 26, 2020
The store is clean, helpful and friendly staff and there is always ample stock
The store is clean, helpful and friendly staff and there is always ample stock
by
Verified Purchase
Recommended
Jul 10, 2020
Awful shopping experience, more than once. Select employees are rude and not helpful, management/...
Awful shopping experience, more than once. Select employees are rude and not helpful, management/store items are not accounted for and its just a mess for the number of in stock vs stock on order coming in or going out unaccounted for. But quality of specific items and the way they come in (broke, etc) not acceptable. Seems to happen over and over.
Granted there are a great handful of employees that are very helpful and friendly - always nice to see them.
by
Verified Purchase
Jul 7, 2020
Fabulous kitchen design staff! Knowledgeable, patient and fun to work with. Barbara has been gr...
Fabulous kitchen design staff! Knowledgeable, patient and fun to work with. Barbara has been great. Looking forward to continuing to work
On this new cottage kitchen! Thank you!!
by
Verified Purchase
Recommended
Jun 14, 2020
Good friendly service and nice and clean.
Good friendly service and nice and clean.
by
Verified Purchase
Recommended
Jun 8, 2020
This store is typically well-stocked, the employees are usually quite helpful, and we love gettin...
This store is typically well-stocked, the employees are usually quite helpful, and we love getting a Veteran's discount!
by
Verified Purchase
Recommended
Jun 5, 2020
Mamagement cares and it is reflected in overall quality of employees and operations. This store r...
Mamagement cares and it is reflected in overall quality of employees and operations. This store runs like a well oiled machine. Always there and always knowledgeable within their respective departments.
by
Verified Purchase
Recommended
Apr 14, 2020
Easier for pickup in this uncertain times.
Easier for pickup in this uncertain times.
by
Verified Purchase
Recommended
Mar 20, 2020
Tom Eddy, Flooring Specialist, is super helpful, friendly, and courteous. He’s helped us with our...
Tom Eddy, Flooring Specialist, is super helpful, friendly, and courteous. He’s helped us with our flooring purchases a few times - top notch
by
Verified Purchase
Recommended
Feb 21, 2020
Salespeople are always extremely helpful with answers to questions asked. Available without being...
Salespeople are always extremely helpful with answers to questions asked. Available without being shadowed. I’ve left some stores when salespeople are hovering.