Reviews for Alhambra #6610

My husband and I went into this location at 8:45, 15 minutes before closing on a Sunday night, frantic and desperate and needing customer service. We waited for someone in lumber, but when no one showed up, the manager, this tiny woman, came to our rescue with such cheer and positivity. She saved the day (and quite possibly my marriage!)--she helped us and didn't even bat and eye that the help we needed required us to stay 15 minutes past closing. If that isn't customer service, I don't know what is.

STORE WAS NEATLY STOCKED WITH HELPFUL EMPLOYEES THERE ALWAYS GIVING ME GREAT ADVICE

Ask for Sony in paint, he is the paint consultant with experience, knowledge, and patience to meet your needs.

Great customer service!

Marvelous

Friendly sales associate excellent atmosphere to shop on cold days or hot deys,

Great store to shop at ,good help when needed n always got what I'm looking for.thank you homedepot see you soon.

pretty good store i found every thing i need.

Very disappointed and frustrated with the employees and their lack of knowledge and experience regarding the availability of simple items, as well as their unwillingness to help find an item. Common courtesy is also lacking. Wasted time and energy today for nothing. Re-training in customer service is greatly needed!

I’ve had multiple projects throughout the years with building and constructing bars and Home Depot has always been my go to place for materials and inspiration. My business partners and I have gone to every single location in the great LA area. I’ve always had great customer service but the one that stood out is this Alhambra location. The staff was all stellar from start to finish. I had several employees ask if I needed anything on numerous occasions and Jesse the store manager runs a very well oiled machine there. They have enough carts for anything you purchase. I’ve had times at other locations where I cannot find flatbed carts and make it difficult for me to manage all items on smaller carts. This Alhambra location is spot on and consistent every time and will definitely keep me coming back! -Damian

Personally to me it has Great pro services, employees very friendly and helpful and the store they try their best to keep it clean and neat

Good customer service, I've found everything I needed very easily...

I had Chloe as the attendant at self checkout on 11/19/19. I asked if she could help me ring up two pieces of wood. She first asked me "what did you do?!". Indicating I had done something wrong. Then, I had to grab her for help again because I grabbed an extension chord with no SKU. She then said "why would you do that?!". As if I intentionally grabbed this item so I could have her help me again. I told her I didn't mean to do that and I found it in a box like that. She said "another customer must have done that, it wasn't us". Way to lay blame on the customer. She looked in the system for the SKU, was super frustrated and suggested I purchase the $90 item. I eventually asked if she could hold down the register while I went to get another chord. When I came back, she was nowhere to be found. When I left the store, she just yelled "BYE!" at me. A true delight to work with.

I've been a costumer for this Alhambra store for many years, like the employees pretty friendly.

Restrooms were clean. Easy to find employees for questions.

Found what I need, very friendly employees. They are always willing to ho out of their way to help who ever needs it.

This store does not much of a selection on any item. Just the closest to my home.

Spent over an hour and a half waiting for someone to help me

This store, clean fully stocked a helpful staff as well as friendly plenty of parking don't have to wait long for a employee to load my car happy ending for me.

I went in to find a refrigerator. The employee was busy he had no help. I had to wait awhile for his assistance. Once he was free he helped me out. I bid buy the refrigerator but did not like the fact that it would be delivered till next Friday.

The highlighted section(s): includes personally identifiable information If you need an appliance go to this Home Depot first!. I went in looking for right top load washer that met the LADWP rebate program. An associate also walked me through the process of what documents I will need and also explained the entire process. Most associates are also multilingual - Mandarin, English, Spanish, and Tagalog!

online service maybe can take more proactive positive help

Ignorant cashiers. Don't know what a DD214 is and as such, won't grant Veteran's Discount. Don't know how to scan merchandize. You may have to help them.

Patrick (dept 25) approached us instead of us having to flag down someone for help. Pat on the back for Patrick! Good Job!

Miss being part of the team. This store has been superior to the others ive been to with my new job, i always get great customer service. And ive never had a problem with instock.

five star should be given for this Home Depot Alhambra, unfortunately some employees needs proper ethics training and product related training. Kudos to all who I learned a lot from a particular products and usage of the product. And always enjoy seeing happy cashiers especially I think building dept cash registers. And lastly the lady ( most likely HR) that always smiles to evrybody and always ask if we need any assistance. If only all employees of Home Depot can be like this HR lady, happy cashiers and some plumbing, building and tools personnel. You'll feel like home at this Home Depot.

Great place to shop and always a fun experiance and I can take my kids and they have a blast!

Outstanding place

The store appeared very well organized, well stocked with any items needed and the staff were super friendly!

I feel Home Depot is a great store to shop. They have great sale's. They have everything you need for your home. They have wonderful customer services.