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Filter Reviews By:Rating, Profile, Gender, Age (565)
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Showing 1-30 of 565 reviews
Nov 18, 2020
The manager of the Home Depot in Alhambra should be congratulated. I am always greeted with a sm...
The manager of the Home Depot in Alhambra should be congratulated. I am always greeted with a smile and when I ask where an item is located, I am actually guided to the section of the store instead of just told what aisle it is on.
The best of the Home Depot staff is Brenda in the Plumbing section. My sweetheart gives me a huge list of plumbing supplies that does not make any sense to me at all, but Brenda patiently helps me find all of the items. Whenever there is a question about a particular item, Brenda doesn’t mind that I put the three of us on my cell phone’s speakerphone and I send photos of the plumbing parts to confirm that it is the correct one. Brenda does not just say which is the best product, but explains the pros and cons of both products so that we are able to make an informed decision.
Going the extra step by ALL of the employees at the Alhambra Home Depot is most likely not just happenstance and should be commended.
by
Verified Purchase
Recommended
Nov 15, 2020
There was a cashier (name on tag Desiree) extremely rude and condescending. Customers have to be ...
There was a cashier (name on tag Desiree) extremely rude and condescending. Customers have to be addressed in a nicer way. No need to be rude.
by
Verified Purchase
Recommended
Sep 26, 2020
Nicole Chavez in Decor is an amazing employee and will help you with your decor needs
Nicole Chavez in Decor is an amazing employee and will help you with your decor needs
by
Verified Purchase
Recommended
Sep 25, 2020
Great selection and constantly improving layout. Wonderful and knowledgeable employees. Like mos...
Great selection and constantly improving layout.
Wonderful and knowledgeable employees.
Like most all Home Depot’s it’s just as dirty and certain areas are toxic (concrete, fiberglass, lumber)
Top notch, friendly and helpful employees.
by
Verified Purchase
Recommended
Sep 21, 2020
Home Depot have most things that I needs from my business
Home Depot have most things that I needs from my business
by
Verified Purchase
Recommended
Sep 15, 2020
Great customer service!! I enjoyed my experience in your Store!!
Great customer service!! I enjoyed my experience in your Store!!
by
Verified Purchase
Recommended
Sep 5, 2020
Always in stock and always very kind , respectful and helpful management team in the entire Home ...
Always in stock and always very kind , respectful and helpful management team in the entire Home Depot district and state
by
Verified Purchase
Recommended
Aug 22, 2020
I went to this store 8/21/20, I waited for self checkout, when cashier Desiree called me to the r...
I went to this store 8/21/20, I waited for self checkout, when cashier Desiree called me to the register, she asked me to give her the items I had Already placed in the register erea, I didn't want to pass it to her to not get any where near her, I follow guidelines mandated by the C.D.C. and rather than keeping her distance she came only inches away from me. And told me I was extremely rude, then spreyed some disinfectant right in front of me, while I was still there, some landed on my gown. She called someone to attempt to kick me out. I got ridiculed for following guidelines, apparently going to the store and being bullied by the cashier is happening now. No she was not friendly at all, she's a bully.
by
Verified Purchase
Aug 20, 2020
Today I received help from TWO people and had a pleasant conversation with another. This is my f...
Today I received help from TWO people and had a pleasant conversation with another. This is my favorite Home Depot store. I have shopped at Temple City, Monrovia, Cyprus. Alhambra is the cleanest, most helpful. :)
by
Verified Purchase
Recommended
Aug 5, 2020
I needed help in plumbing, Juan spent plenty of time to help me, he made sure I had all the parts...
I needed help in plumbing, Juan spent plenty of time to help me, he made sure I had all the parts I needed & when he realized that I was doing the job myself spent the time to tell me exactly how to do it. It gave me the confidence I needed to get the job done .... fantastic customer service.
by
Verified Purchase
Recommended
Jul 30, 2020
This store location is always super clean, super stocked and very knowledgeable staff and Always ...
This store location is always super clean, super stocked and very knowledgeable staff and Always the employees are in great moods with smiles on their faces. They all seem to get along and work together quite well. No bad moods or looks of disgust when asking a question like the other store location (Monterey Park).
by
Verified Purchase
Recommended
Jul 25, 2020
The things are good
The things are good
by
Verified Purchase
Recommended
Jul 22, 2020
somewhat easy, not really, yes, more then most
somewhat easy, not really, yes, more then most
by
Verified Purchase
Recommended
Jul 13, 2020
This store is as clean and stocked as any Home Depots. Their associates are always friendly and d...
This store is as clean and stocked as any Home Depots. Their associates are always friendly and do their best to help. And they keep the checkout lines moving better than any store!
by
Verified Purchase
Recommended
Jul 7, 2020
Got what I needed ASAP
Got what I needed ASAP
by
Verified Purchase
Recommended
Jul 7, 2020
Great employees and managers. They listen and take the time to find the merchandise and answers t...
Great employees and managers. They listen and take the time to find the merchandise and answers to questions and if they don’t know they find out the CORRECT answer and not guess. These employees seem to enjoy their jobs and it shows with all the help they give their patrons. Great, fabulous service.
Congrats Guys and girls and Ladies and Gentlemen
by
Verified Purchase
Recommended
Jul 4, 2020
There’s a big sign in the store that says will Home Depot will Guarantee to beat other’s price, b...
There’s a big sign in the store that says will Home Depot will Guarantee to beat other’s price, but the cashier named Karla (At around 2:55pm on 7/4) refused to Price match even after I pointed out the sign to her. She claimed that “we don’t do that here”. I talked to the supervisor Octayavio, he said that it is at the cashier’s discretion and they don’t have to do it if they don’t want to. The supervisor finally gave it to be after arguing with me. All Your staff needs to honor the Posted Guarantee price match
by
Verified Purchase
Jun 22, 2020
No help available when you have a question, you just get tossed around from one employee to anoth...
No help available when you have a question, you just get tossed around from one employee to another; and did not see employee(s) motivated to help. Also some employees stink with body odor.
Home Depot need to hold employees accountable to see how many customers they helped during their working hours. or develop a numbering system like painting are where customer take number and get help through out the store.
by
Verified Purchase
Jun 18, 2020
hanna needs training. Horrible atitud problem.
hanna needs training. Horrible atitud problem.
by
Verified Purchase
Jun 7, 2020
Noelle is the star employee that will go out of her way to make sure you get what you want. She d...
Noelle is the star employee that will go out of her way to make sure you get what you want. She dropped everything to help me while 2 other employees directed me to the wrong places. Thank you Noelle. You made my shopping experience great and I didn't mind the time I wasted before I asked for your help because you did above and beyond.
by
Verified Purchase
Recommended
May 28, 2020
not too satisfied with false advertisement.
not too satisfied with false advertisement.
by
Verified Purchase
May 2, 2020
Cisco, in the Garden Dept.exemplified professionalism, courtesy and friendly behavior. Hats off t...
Cisco, in the Garden Dept.exemplified professionalism, courtesy and friendly behavior. Hats off to you for your patience, kindness and going over and beyond the call of duty. I see a management promotion in sight. Thank you for my great shopping experience.
by
Verified Purchase
Recommended
Apr 2, 2020
Friendly employee and try there best to locate the products.
Friendly employee and try there best to locate the products.
by
Verified Purchase
Recommended
Mar 12, 2020
Home Depot is great, the only discourage of going to home depo. is the lack of people trying to h...
Home Depot is great, the only discourage of going to home depo. is the lack of people trying to help you, is hard to find the items if you don have someone to ask.
by
Verified Purchase
Recommended
Mar 5, 2020
I am giving this store a 5 star because Ms.Brenda from aisle 26 was very quick, knowledgeable and...
I am giving this store a 5 star because Ms.Brenda from aisle 26 was very quick, knowledgeable and friendly. She listened to what I needed; her area was neat and orderly so I got what I needed fast. Thank you....Keep up the good work!!
by
Verified Purchase
Recommended
Mar 5, 2020
Kindly staffs
Kindly staffs
by
Verified Purchase
Recommended
Feb 25, 2020
THE CASHIER, SARENA, AT THE STORE WAS VERY FRIEND AND HELPFUL.
THE CASHIER, SARENA, AT THE STORE WAS VERY FRIEND AND HELPFUL.
by
Verified Purchase
Recommended
Feb 20, 2020
Another great experience at Alhambra. Thanks.
Another great experience at Alhambra. Thanks.
by
Verified Purchase
Recommended
Feb 19, 2020
Great people who care, they walk you to the solution. Feels like my Neighborhood store even thoug...
Great people who care, they walk you to the solution. Feels like my Neighborhood store even though it is a big place. It all boils down to the people and the culture. They got great people and a great culture at this THD.
by
Verified Purchase
Recommended
Feb 17, 2020
Joshua and Elizabeth from the paint went above and beyond to make sure that I was happy and conte...
Joshua and Elizabeth from the paint went above and beyond to make sure that I was happy and content with the paint that I was purchasing. They deserve a pat on the back for excellent service.