#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(318)767-3902
Tool & Truck Rental(318)767-3908
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5000 Masonic Dr
Alexandria, LA 71301
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Customer Store Reviews

  • 4.7 out of 365 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (365)
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Showing 1-30 of 365 reviews
Excellent customer service.
Excellent customer service.
by
  • Verified Purchase
  • Recommended
Store was neat and clean. Associates were friendly and helpful.
Store was neat and clean. Associates were friendly and helpful.
by
  • Verified Purchase
  • Recommended
Sondra at check out is a delight, and a pleasure to deal with.
Sondra at check out is a delight, and a pleasure to deal with.
by
  • Verified Purchase
  • Recommended
The store was clean, great personnel, and very friendly.Kay
The store was clean, great personnel, and very friendly.Kay
by
  • Verified Purchase
  • Recommended
I always found the things I need easy
I always found the things I need easy
by
  • Verified Purchase
  • Recommended
Employees are always friendly and are always willing to help
Employees are always friendly and are always willing to help
by
  • Verified Purchase
  • Recommended
I have never been more satisfied with customer service! Arrived 25 minutes before closing, and ha...
I have never been more satisfied with customer service! Arrived 25 minutes before closing, and had help even after closing to complete my purchase and load my new refrigerator and stove into my truck!
by
  • Verified Purchase
  • Recommended
Great visit today at the Alexandria LA Home Depot location! Shopped there to order flooring for a...
Great visit today at the Alexandria LA Home Depot location! Shopped there to order flooring for a remodel project; both Dave and Keeshon in the Flooring department were helpful, patient, friendly, and professional in helping us. Great Customer Service provided today in this store!
by
  • Verified Purchase
  • Recommended
Their employees are actually a team of people that know everything about their store. They are s...
Their employees are actually a team of people that know everything about their store. They are so friendly and bend over backwards to help you with any of your needs. I have never gone in to Home Depot and had to look for an employee - they are always in the departments that they are assigned to, and are always so happy to help.
by
  • Verified Purchase
  • Recommended
ENJOY SHOPPING AT HOME DEPOT. EMPLOYEES ARE FRIENDLY,HELPFUL AND COURTESIES.
ENJOY SHOPPING AT HOME DEPOT. EMPLOYEES ARE FRIENDLY,HELPFUL AND COURTESIES.
by
  • Verified Purchase
  • Recommended
This location has the worse customer service I've ever experienced. Rude and unhelpful. I have sh...
This location has the worse customer service I've ever experienced. Rude and unhelpful. I have shopped with HD for years but the employees at this location have made me decide to begin utilizing another home improvement store
by
  • Verified Purchase
This store has the best prices around. It is well organized, and Cade helped me find what I neede...
This store has the best prices around. It is well organized, and Cade helped me find what I needed right away there.
by
  • Verified Purchase
  • Recommended
Everything was neat and organized and it felt like a very friendly experience I would give the s...
Everything was neat and organized and it felt like a very friendly experience I would give the store a five star rating
by
  • Verified Purchase
  • Recommended
I always enjoy shopping here and they are very helpful
I always enjoy shopping here and they are very helpful
by
  • Verified Purchase
  • Recommended
The employers greeted us upon entry into the store. When we needed assistance for a major purcha...
The employers greeted us upon entry into the store. When we needed assistance for a major purchase, we were immediately guided towards the customer service desk. Mr. Ron answered all of our questions and was able to obtain the contractor to call our home within two hours of the time the order was placed.
by
  • Verified Purchase
  • Recommended
The store was tidy and bright! Employees are extremely helpful
The store was tidy and bright! Employees are extremely helpful
by
  • Verified Purchase
  • Recommended
The store was orderly & employees are extremely helpful
The store was orderly & employees are extremely helpful
by
  • Verified Purchase
  • Recommended
I had gone to a few other home supply stores in the area and did not find what I was looking for,...
I had gone to a few other home supply stores in the area and did not find what I was looking for, or their prices were very expensive. I came to Home Depot last, and I'm glad I decided to check there. Their prices were great. Their employees were friendly. And I'd like to thank Cade for helping me find what I was looking for. Y'all have a nice clean and organized store with great workers.
by
  • Verified Purchase
  • Recommended
The store and parking lot was clean. Everything was well organized in the store. The associate th...
The store and parking lot was clean. Everything was well organized in the store. The associate that helped me, Cade, was friendly, helpful, and took me right to the aisle I needed to be on and found the right product I was looking for quickly. My checkout process was quick and easy. They also have one of the lowest prices in town for home repairs.
by
  • Verified Purchase
  • Recommended
The store is always very clean, neat shelves, products always stocked. Ms. Zelda in customer ser...
The store is always very clean, neat shelves, products always stocked. Ms. Zelda in customer service was very helpful to me, very polite, courteous and kind. Always a pleasure shopping at Home Depot #0374.
by
  • Verified Purchase
  • Recommended
Services was great,store was clean and friendly and our cashier was friendly and very helpful.
Services was great,store was clean and friendly and our cashier was friendly and very helpful.
by
  • Verified Purchase
  • Recommended
The cashier, Antoinette was very helpful and personable. She made our experience worthwhile.
The cashier, Antoinette was very helpful and personable. She made our experience worthwhile.
by
  • Verified Purchase
  • Recommended
Antoinette made our visit very nice. She helped us purchase a washer and dryer set. Her customer ...
Antoinette made our visit very nice. She helped us purchase a washer and dryer set. Her customer service skills were great!
by
  • Verified Purchase
  • Recommended
I FELT THE EMPLOYEES WERE VERY HELPFUL AND POLITE
I FELT THE EMPLOYEES WERE VERY HELPFUL AND POLITE
by
  • Verified Purchase
  • Recommended
Always helpful, happy and courteous.
Always helpful, happy and courteous.
by
  • Verified Purchase
  • Recommended
This store is what a person would expect it to be.
This store is what a person would expect it to be.
by
  • Verified Purchase
  • Recommended
Overall nice store and courteous employees.
Overall nice store and courteous employees.
by
  • Verified Purchase
  • Recommended
The staff are friendly, knowledgeable and curteous. Always a pleasant visit.
The staff are friendly, knowledgeable and curteous. Always a pleasant visit.
by
  • Verified Purchase
  • Recommended
This is a well organized and customer friendly store.
This is a well organized and customer friendly store.
by
  • Verified Purchase
  • Recommended
Thank you Ethan from the millwork dept for finding the perfect picks for my kitchen remodel.
Thank you Ethan from the millwork dept for finding the perfect picks for my kitchen remodel.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 365 reviews

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