#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(318)767-3902
Tool & Truck Rental(318)767-3908
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5000 Masonic Dr
Alexandria, LA 71301
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Customer Store Reviews

  • 4.7 out of 365 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (365)
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Showing 1-30 of 365 reviews
Keeshawn was very helpful by getting a food processor down from a shelf that was too high for me ...
Keeshawn was very helpful by getting a food processor down from a shelf that was too high for me to safely handle with the use of one arm.
by
  • Verified Purchase
  • Recommended
Staff were willing to help at all times. Cashier was very friendly.
Staff were willing to help at all times. Cashier was very friendly.
by
  • Verified Purchase
  • Recommended
Employees are helpful and friendly
Employees are helpful and friendly
by
  • Verified Purchase
  • Recommended
The Home Depot on Masonic, next to Prescott Dr. has upped its game, with more store associates be...
The Home Depot on Masonic, next to Prescott Dr. has upped its game, with more store associates being quite knowledgeable, helpful and friendly. The parking lot is clean and orderly, too.
by
  • Verified Purchase
  • Recommended
The store was clean and the bath room smells great the employees really cares about the store.
The store was clean and the bath room smells great the employees really cares about the store.
by
  • Verified Purchase
  • Recommended
We had a great experience at the Alexandria LA store. The employees were very helpful and Mrs. Sa...
We had a great experience at the Alexandria LA store. The employees were very helpful and Mrs. Sandra that checked us out was super!!!!
by
  • Verified Purchase
  • Recommended
Had a very good experience from flooring dept, to paint dept, then shock out to loading my car. T...
Had a very good experience from flooring dept, to paint dept, then shock out to loading my car. Thank you for all the help
by
  • Verified Purchase
  • Recommended
They had everything in stock that I needed. I did not have to look for anything I handed my list ...
They had everything in stock that I needed. I did not have to look for anything I handed my list to the employees and they loaded everything on my cart. The cashier Shondra was the nicest person I have ever met. I would recommend this store to anyone
by
  • Verified Purchase
  • Recommended
What an nice shopping experience. Were had assistance from the moment we walked in the doors. Sto...
What an nice shopping experience. Were had assistance from the moment we walked in the doors. Store was clean and safe. Great staff.
by
  • Verified Purchase
  • Recommended
THIS STORE EMPLOYEES NEED TO BE BETTER PREPARED TO MEET AND GREET CUSTOMERS AND BE MORE KNOWLEGEA...
THIS STORE EMPLOYEES NEED TO BE BETTER PREPARED TO MEET AND GREET CUSTOMERS AND BE MORE KNOWLEGEABLE ABOUT THEIR STORE/ ATTITUDE PROBLEM HERE
by
  • Verified Purchase
We were able to find what we were looking for easily. Able to get assistance quickly, the store ...
We were able to find what we were looking for easily. Able to get assistance quickly, the store was clean. The associates were very friendly and very helpful.
by
  • Verified Purchase
  • Recommended
Employees need training pertaining to military discount and how to inquire if the customer is eli...
Employees need training pertaining to military discount and how to inquire if the customer is eligible to receive one. I have received the discount during previous visits, after informing the employee that I was qualified for a military discount, but during my last visit I informed the employee two times and its still was not applied to my purchase. It was almost like she did it intentionally. Not a good attitude towards a veteran.
by
  • Verified Purchase
  • Recommended
this store at the alexandria location was a all over good experience they had everything I neede...
this store at the alexandria location was a all over good experience they had everything I needed for the job I was doing and the staff was great
by
  • Verified Purchase
  • Recommended
Thank you Ms. Antoinette and the Home Depot staff for assisting me in my purchase of home applian...
Thank you Ms. Antoinette and the Home Depot staff for assisting me in my purchase of home appliances during this stressful time. We are really in this pandemic together. Your help and professionalism shines through. Be Safe and healthy.
by
  • Verified Purchase
  • Recommended
This store was very well stocked, very clean, and the employee who helped me, Cade, was very nice...
This store was very well stocked, very clean, and the employee who helped me, Cade, was very nice and took me right to what I was looking for. I will be back.
by
  • Verified Purchase
  • Recommended
I love the staff they always ask if I need help finding something
I love the staff they always ask if I need help finding something
by
  • Verified Purchase
  • Recommended
Been going to this store for yrs and its always friendly ppl inside
Been going to this store for yrs and its always friendly ppl inside
by
  • Verified Purchase
  • Recommended
Melinda, the cashier at the self checkout is one of the nicest associates I have met in any store.
Melinda, the cashier at the self checkout is one of the nicest associates I have met in any store.
by
  • Verified Purchase
  • Recommended
We went in looking for boxes in a hurry. Cade helped us find what we were looking for and loaded ...
We went in looking for boxes in a hurry. Cade helped us find what we were looking for and loaded them up into our vehicle for us. Very clean store. All employees were very polite.
by
  • Verified Purchase
  • Recommended
store is always well stocked and employees are friendly and helpful
store is always well stocked and employees are friendly and helpful
by
  • Verified Purchase
  • Recommended
The store is well maintained. Workers are always curtious.
The store is well maintained. Workers are always curtious.
by
  • Verified Purchase
  • Recommended
Overall the store was neat and updated. Just some of your employee's need a little attitude adj...
Overall the store was neat and updated. Just some of your employee's need a little attitude adjustment. The manager and another sates associate by the name of Sheri was very nice when I went to check out with her. You need more associates like Sheri. She was a very pleasant young lady that was very helpful to me.
by
  • Verified Purchase
  • Recommended
The store is very clean and the cashier was very amazing and always smiling and very friendly.
The store is very clean and the cashier was very amazing and always smiling and very friendly.
by
  • Verified Purchase
  • Recommended
The store doesn't always have the most products in stock but the employees are always helpful and...
The store doesn't always have the most products in stock but the employees are always helpful and assisting to make sure you can find what you want online. Online order pick up is also convenient. I appreciate that they have remained opened during the pandemic and think they have done a great job of encouraging their customers to stay 6 feet apart.
by
  • Verified Purchase
  • Recommended
Prices are better than Lowe’s and great service. Will be shopping here again.
Prices are better than Lowe’s and great service. Will be shopping here again.
by
  • Verified Purchase
  • Recommended
I like the variety and prices of the products. you can finish your project in only one stop. Awes...
I like the variety and prices of the products. you can finish your project in only one stop. Awesome!
by
  • Verified Purchase
  • Recommended
Very friendly staff and always go out of their way to help.
Very friendly staff and always go out of their way to help.
by
  • Verified Purchase
  • Recommended
Stay away from the customer service desk. Girls are very rude and unprofessional.
Stay away from the customer service desk. Girls are very rude and unprofessional.
by
  • Verified Purchase
My husband who is a disabled veteran has received the worst customer service by a gentlemen named...
My husband who is a disabled veteran has received the worst customer service by a gentlemen named Donny. He has been to disrespectful to my husband on multiple occasions when we were just asking for help. Even though this man did not deserve an apology my husband tried to apologize and Donny was still disrespectful. This is the worst experience I have ever had in a store more than once.
by
  • Verified Purchase
I personally would recommend this store to anybody, the staff is great, products are great and i...
I personally would recommend this store to anybody, the staff is great, products are great and its just a great place to conduct business. I have never had a problem with anything I have bought or with any of the staff members.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 365 reviews

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