#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(318)767-3902
Tool & Truck Rental(318)767-3908
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5000 Masonic Dr
Alexandria, LA 71301
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Customer Store Reviews

  • 4.7 out of 365 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (365)
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Showing 1-30 of 365 reviews
Great Service
Rick went above and beyond to help is with our building supplies even helped us load and thanked us for shopping with them
by
    • Recommended
    Kaley - great customer relations
    Kaley was exceptional in how she related and directed me to my product. Her giftedness is natural and I can tell it doesn't come from training. She just has it!
    by
      • Recommended
      Great Employees!
      Everyone at this Home Depot location is always so nice and helpful every time I visit. They are part of the reason why I keep coming back to this Home Depot.
      by
        • Recommended
        Friendly knowledgeable employees
        Great knowledgeable friendly service from all. You can always tell when a team works well together like it did for me at your Alexandria Louisiana store.
        by
          • Recommended
          Nice Employees
          Waiting in line and the cashier that was at the costumer desk came and check me out. Thanks Ms. Zelda
          by
            • Recommended
            Great inventory
            I spend a lot of time doing volunteer projects. It’s important to me that J know what I need will be there .
            by
              • Recommended
              Great service, friendly and helpful employees
              Went to store to purchase siding for a home. We were treated great and the customer service was awesome!
              by
                • Recommended
                Great Items
                I’ve bought multiple things at this homedepot and have had great experiences with all .
                by
                  • Recommended
                  Great experience, employees were friendly and helpful
                  Went in to buy a swamp cooler and wound up also buying a RYOBI angle grinder, in and out without a hitch.
                  by
                    • Recommended
                    worst depot i have been to
                    not one single associate acknowledged us. asked one where we could find something, was told "i dont know, maybe aisle 3 or 4". wasn't either one. not a good experience.
                    by
                      Great Store
                      This Home Depot location is good for the things I need. I hope they get the pretty blue flowers shelving paper back. It sets my cabinets off very nice bathroom or kitchen cabinets.
                      by
                        • Recommended
                        Request Accomplished
                        Zelda, in Customer Service, was very helpful in completing a request I had to my satisfaction.
                        by
                          • Recommended
                          5000 Masonic Drive, Alexandria, La 71301
                          I had a great experience in the paint department with Michael, he guided me with what I needed to strip paint off the porch, clean it, kilz, paint.
                          by
                            • Recommended
                            Best home improvement store in Alexandria La.
                            I prefer Home Depot over all other home improvement stores for one reason only CUSTOMER SERVICE
                            by
                              • Recommended
                              Great experience
                              I am very satisfied with the LG appliance I'd bought a few months ago and would like to personally thank Antoinette for being so helpful and Ms. Shawn for being so nice and cool while checking out. I would also like to give a shoutout to Barack Obama!
                              by
                                • Recommended
                                Great customer service
                                Diamonique is the reason why I shop here ! SHE IS AWESOME, for all of your needs SPEAK WITH Her at the Pro Desk
                                by
                                  • Recommended
                                  Seamless Shopping Experience
                                  I went to my local store online and located the items I needed. armed with that information, I drove to the store and went right to the isle and bay that I selected. The items were there as confirmed prior to visiting. I was able to go directly to a self checkout lane and pay and leave. Literally about 10 minutes and I was back on the road. Great experience!
                                  by
                                    • Recommended
                                    Paint mixing. A good supply of material and tools. Decent price
                                    People are friendly and helpfully. Seem as if go to length to make your experience a good one in their store. Best of all last couple weeks in store 4 times. No wait to pay for merchandise.
                                    by
                                      • Recommended
                                      Excellent Service
                                      I am always satisfied with my visits to the Alexandria Home Depot. Associates provide excellent customer service and I can usually find the products I am looking for at a great price.
                                      by
                                        • Recommended
                                        Great Customer service from Frani Landry
                                        Sales of a Whirlpool Electric Range Frani is very knowledgable of product and offers the best customer service I have had the privilege of anywhere I have ever been! Thanks to her, I was able to make a quick decision and a completely smooth and easy purchase!
                                        by
                                          • Recommended
                                          great store
                                          great place to shop you can find everything there
                                          by
                                            • Recommended
                                            FRIENDLY
                                            FRIENDLY STORE ASSOCIATES!
                                            by
                                              • Recommended
                                              Staff
                                              I normally check out in the garden department, unless they have the outside door closed. There is one lady in the garden department that is always friendly and seems to take extra pride in her job.
                                              by
                                                • Recommended
                                                10/10 STARS!
                                                We recently purchased new flooring for most of our home. MS. Frannie Landry assisted us through the entire process. She spent over a week making multiple phone calls to me to ensure that we purchased the best product. She was helpful, patient, kind and knowledgeable. We will certainly be asking for Ms. Frannie to assist with any other flooring purchases in the future.
                                                by
                                                  • Recommended
                                                  Two Star employees
                                                  I bought a large bulky item in Texas to be picked up in Louisiana near the job site. Ngozi, at the register in the customer service area was able to locate my item in “will call”. She quickly picked up on the fact that I had to add to the order and have someone else pick it up. She facilitated that and when I returned she was helping my cousin load the heavy items into her pick up truck. She was very polite and very customer service oriented. Rick helped me find the correct drain for the shower pan and showed me how to customize it with a snap on decorative plate. He was very cordial and sincerely thanked me for shopping in the store.
                                                  by
                                                    • Recommended
                                                    Perfect Maytag dryer!
                                                    I bought a Maytag dryer on a Sunday and it was delivered on Thursday of that week. It works very well and meets my satisfaction.
                                                    by
                                                      • Recommended
                                                      Great service
                                                      Had a great cashier who was very friendly and helpful.
                                                      by
                                                        • Recommended
                                                        Customer service
                                                        Ashley Purifoy did an excellent job helping with returning item we needed to return and find correct item we needed.
                                                        by
                                                          • Recommended
                                                          Courteous and knowledgeable
                                                          We purchased a new washing machine and Ms Antoinette was very courteous and knowledgeable. The process was fast and easy.
                                                          by
                                                            Poor Customer Service
                                                            could not find anyone to help me in the appliance department, took me 1.5 hrs to buy a mini fridge that I had already picked out and knew what I wanted. Cashier and John from a different was nice. Fran and April were not helpful.
                                                            by
                                                              Showing 1-30 of 365 reviews

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