Reviews for Alexander City #6889

Staff and management are friendly and knowledgeable. Smaller store makes finding items easier, in contrast sometimes it limits stock. Overall great store with great staff.

I have been using this store for years and the customer service has never wavered - always excellent with a hint of "down-home" friendliness.

great customer service

Everything about store #6889 is great except for one thing; the store is too small. As I understand it, the Alexander City store is the smallest store that Home Depot builds, but based on my perception of the volume of business this store does, it is extremely busy and easily is the number 1 building supply store in our area, especially for consumers. I know HD has established standards and criteria they look at when determining store size, but maybe they need another review.

Great people, great store and very clean.

Great customer service on floor and through checkout.

Employee C. Harris is extremely rude and when you approach her to ask for help she immediately says she doesn’t know where anything is at and walks off snorting

The employees are friendly and helpful.

I needed 4 different items from 4 different areas of the store. The associate (T.J.) who assisted me was very knowledgeable and helped me find all 4 items. He didn't pass me off or point me in the right direction, he actually helped me get the items. This kind of customer service in retail was truly a breath of fresh air.

While this store is not the largest home depot, it does have most everything you need and if they do not have it, they can get it. Employees are very helpful and are eager to assist if you need help with anything. Always a smile. I enjoy shopping this store and have never had a less than great experience here.

The garden center is great, always has people willing to help. Friendly cashiers.

Great store and helpful employees !! Always willing to help and encourage military families for their service!!! Never had a problem with them and they always went out of their way to help!!

The cashier (Mary) was extremely cordial and willing to help. Store was clean and organized. I would give this store a 5 rating.

Friendly and knowledgeable staff. Always willing to help and find what you need.

Always Great Service there....

Excellent customer service!

When you need assistance finding something or how something works or how to use it ask Adrian Hutchins. He is very helpful and friendly.

The store is adequately staffed, with helpful employees.

Good store to shop at

Great peoples

Always knowledgeable. Friendly staff and helpful. Clean store.

Very friendly

Jen in the paint department and Chermney at the register were awesome, throughout our experience. Customer Service with an A rating!

The store was clean and organized. All of the employees were very helpful and positive and knowledgeable. I was helped with obtaining my items from the shelf and on out to the truck in a much kind and considerate manner. It’s nice to be treated like a person and not like an annoyance. Keep up the positive attitude!

The store was top notch! The employees are super friendly and clearly take pride in their work and had a focus on customer service. I can't say enough great things about this location! The children's program was fantastic and very well managed. The two women running the program clearly care about the kids and enjoy what they do. My kids commented that they preferred the program at this location versus the location near our house.

Excellent customer service from Barry Boddie and Ricky helped me load my car. Thanks again for another great experience.

I always shop Home Depot anyway, but last night it was freezing cold, and I had great help from the people in the Garden Center, and exceptional help inside the store. Everyone was extremely helpful. I also noted as we walked through the store how every employee kindly greeted each other.

TheTHE HOME DEPOT store in the Alexander, City area was clean and the workers were very helpful.Although the temperature recorded a 34° reading on my thermometer, the visit was good.

My husband and I went to eat in Alexander City and on our way back to Sylacauga where we live I asked him to stop so I could pick some air freshener that I knew they carry. I went to the area but the products were way above my head and I needed 7 bottles. I told the nice man my problem and he gated off the area and asked me to stand back. He rode his machine over to the area and lifted the step up and proceeded to hand me 7 bottles. I found his help and value of my safety to be a rewarding experience. When I went to pay two cashiers were there and one lid came off of a bottle showing the spray top was broken. Without hesitation the other lady quickly got another. Honesty & quick replacing it meant a lot to me. Not a BIG store but a lot of employees with BIG hearts.

this is a very clean place