Reviews for Albany,NY #1262

Let me preface by saying that shopping at this specific Home Depot is not always a pleasant experience. In large part, it simply lacks of enough specialized associates available. Most times, I wander though the store trying to figure out where an item is located. And frequently, I'm told to wait because the store rep. is with another customer. This can be extremely frustrating to consumers who are unfamiliar with specific product lines.duct. Moreover, unlike its largest competitor where customers are doted on, and there always is enough products on the floor, this Home Depot, would better serve its consumers by providing a more expansive and more diverse inventory, but most of all, it's commonly referred to as the store that doesn't have enough employees to help someone.

Cashiers Kashawn and Indra were great! very quick but efficient , enjoyed their company while checking out.

Alfred was Awesome really great, needvto have more people like him at this store.

fine store, but could use more clerks

Really enjoy coming to this location. Employees are very friendly, helpful, knowledgeable, and call me out by name to say hello! Really go out of their way to be kind.

I like this store a lot, it's small but extremely helpful and friendly. They go out of there way to help you. You don't have to look to hard to find someone to help you. When you walk into the store from a friendly Good Morning until your done and the cashier asks if you need any help loading the purchase into your car everyone seems so helpful, to my family and me there is something special about this store, we've got to know a lot of the employees there and they've become friends to the special things they do for the children like having firetrucks, police cars, helicopter there in October for fire prevention week. It's the little things that make it a step above the rest. Keep up the good work.

great home store my favorite.

Knowledgeable help in Millwork. Good quality, prices and service.

This is a great store. The people working here always take extra time to help me find what it is I need and to help me to complete the job I am doing.

This store is in a great location set back from Central Avenue. There is always enough of what I need on the shelves and the customer service is always great!!

i shop most often at this store and again the employees are always very friendly and helpful, i am please to see a diversity of people; gender and nationality that work at home depot stores. i would like to see more variety in your lightening and kitchen vanities that you stock in store thank you

The people who work in this store are always very helpful. I have been able to tackle projects that were beyond my skill but they gave me the confidence and advice I needed.

Great employees make a great store....Keep up the good work

Cashiers Brad and Steve were friendly

it has always been a good experience for me at this location. Store personnel are always helpful and on point and are knowledgeable about product and there location... Keep up the good work... you guys are doing a great job... excellent customer service!!

Great prices/sales and exceptionally helpful, friendly and efficient employees.

This is an exceptional Home Depot, excellent service, a lot of clerks to answer questions and top notch service.

I have rented various equipment from Home Depot at this location. The staff is always fast, friendly and they are knowledgeable about ALL the products. I trust their advise.

Very helpful team members. Easy to find stuff I'm looking for. Check out is really easy. Lots of cashiers. Offers veteran discounts.

Friendly staffs and good service

very good

About 4 months ago I couldn't find anyone to help me locate an item, It seemed like everyone was on break at the same time. That day I decided that Lowes would now become my home improvement store. The only problem is that I dont know anyone at Lowes by name and Im just another customer when I walk through that door. At home depot I feel like family. Almost like I belong there. Im happy to say that I'd rather stick with Home Depot. After mentioning my dissatisfaction with a store manager I began to see improvement within the next few weeks. I can honestly say that that day in question was the last time I had to walk the entire store looking for help. Now every corner I turn I see an orange vest. Thank You Home Depot.

I was looking for a iteam , I ask to a attended he took me to the area and every thing went well. Costumer service was good.

this store has the best staff around compared to the other home depots. always help me find what im looking for without ignoring you.

I came there with the intent to return an item that I over bought for the job I was doing. Will saw me looking at the grills, came out to me,greeted me,and sold me a grill that I didn't intend to buy. He didn't force himself on me in any way at all. When I got home my family was happy to throw out the old grill and put the new grill in place. We have a funny humerus habit of naming articles in our house. The name my kids gave to grill is Will the grill. He is a good asset to your company. Keep up the good work Will

The price for bagged top soil is a great bargain; much less expensive than at other stores.

Everyone is so helpful and the store is very clean! Thank you, Home Depot!

Mr. Denzel Williams was very patient, knowledgeable and kind. We thank you.

I received great customer service at this location tonight

Didn't need much knew what I needed and where to go