#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(518)451-1464
Tool & Truck Rental(518)451-1470
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
979 Central Ave
Albany, NY 12205
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Customer Store Reviews

  • 4.7 out of 247 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (247)
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Showing 1-30 of 247 reviews
This store is our favorite. We are at this store every couple of days and always are met with he...
This store is our favorite. We are at this store every couple of days and always are met with helpful and friendlytaff
by
  • Verified Purchase
  • Recommended
Clean Store
Clean Store
by
  • Verified Purchase
  • Recommended
By far the best of the Home Depot chain in the Capital District. Not only are many of the employe...
By far the best of the Home Depot chain in the Capital District. Not only are many of the employees knowledgeable, but they treat you as if your more than just a customer. However, im not to happy with the women at the customer service desk. They almost never smile, or even greet you as you approach the counter. Other than that, I love shopping at this location. the managers are doing a great job and the store is very easy to navigate.
by
  • Verified Purchase
  • Recommended
this store is awesome from the time in checking me to the friendliness from all the associates.
this store is awesome from the time in checking me to the friendliness from all the associates.
by
  • Verified Purchase
  • Recommended
I was kind of surprised when an employee walked up to me and offered his assistance. He was very ...
I was kind of surprised when an employee walked up to me and offered his assistance. He was very helpful.
by
  • Verified Purchase
  • Recommended
How can you improve on excellence? Home Depot is the one stop place for any "Homework."
How can you improve on excellence? Home Depot is the one stop place for any "Homework."
by
  • Verified Purchase
  • Recommended
Excellent and plentiful items not found at other similar stores :)
Excellent and plentiful items not found at other similar stores :)
by
  • Verified Purchase
  • Recommended
Every time I come here, the employees are always super friendly and helpful. I have never had a p...
Every time I come here, the employees are always super friendly and helpful. I have never had a problem finding so,done to help me when help was needed. Most of the employees are knowledgeable about products. If I worked here I'd probably spend my paycheck here.
by
  • Verified Purchase
  • Recommended
This store is always clean and staff is always helpful. If they don't know the answer they will ...
This store is always clean and staff is always helpful. If they don't know the answer they will find someone who does.
by
  • Verified Purchase
  • Recommended
I love shopping at Home Depot. The associates are super friendly and helpful.
I love shopping at Home Depot. The associates are super friendly and helpful.
by
  • Verified Purchase
  • Recommended
The store is always clean, the staff are always very helpful, polite, friendly, and make the shop...
The store is always clean, the staff are always very helpful, polite, friendly, and make the shopping experience a positive one. Very professional. I always look forward to shopping there.
by
  • Verified Purchase
  • Recommended
Fully acquainted with this store. Attendants are knowledgeable and friendly.
Fully acquainted with this store. Attendants are knowledgeable and friendly.
by
  • Verified Purchase
  • Recommended
What I needed was readily available. I prefer this store because there are always an attendant th...
What I needed was readily available. I prefer this store because there are always an attendant that's around to help me find my product(s)
by
  • Verified Purchase
  • Recommended
The saff is always helpful to me
The saff is always helpful to me
by
  • Verified Purchase
  • Recommended
I Like the location, Wide open and Great parking lot. Nice renting Department and Store.
I Like the location, Wide open and Great parking lot. Nice renting Department and Store.
by
  • Verified Purchase
  • Recommended
Great Store worker there are really helpful and resourceful. I be back to get my paints and other...
Great Store worker there are really helpful and resourceful. I be back to get my paints and other thing to finish up my house.
by
  • Verified Purchase
  • Recommended
If you need a special order - don't go here! The associates will argue over who is NOT helping y...
If you need a special order - don't go here! The associates will argue over who is NOT helping you.... Heard a lot, not my job, go see her. Then when your order comes missing items and damaged, be ready to be on HOLD for over 15 minutes only to get no results to your issues. Should have know better! This was the store when I asked questions about electric lawn mowers, the sales associate told me to have my HUSBAND come in to purchase a lawn mower!
by
  • Verified Purchase
Employee who helped me find what I needed was extremely helpful and pleasant. If you need help in...
Employee who helped me find what I needed was extremely helpful and pleasant. If you need help in the appliance/kitchen&bath section ask if Alfred is working. He was terrific.
by
  • Verified Purchase
  • Recommended
The store had all items I required and the employees were very helpful in finding those items.
The store had all items I required and the employees were very helpful in finding those items.
by
  • Verified Purchase
  • Recommended
I shop at this store not only because it is conveniently located, but customer service is really ...
I shop at this store not only because it is conveniently located, but customer service is really helpful .
by
  • Verified Purchase
  • Recommended
every thing was on the shelf when i went looking for it
every thing was on the shelf when i went looking for it
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I picked up some of the bags of bark mulch that were on sale. The cashier and the two guys worki...
I picked up some of the bags of bark mulch that were on sale. The cashier and the two guys working the lot were very helpful in pointing me in the right direction to find the products.
by
  • Verified Purchase
  • Recommended
It's not one of my Favorite of Home Depot's, can't really put a finger on it, but there are other...
It's not one of my Favorite of Home Depot's, can't really put a finger on it, but there are others home depot's I enjoy more than this one.
by
  • Verified Purchase
Staff is polite and very helpful from the time you enter the store - there is a gentleman at the ...
Staff is polite and very helpful from the time you enter the store - there is a gentleman at the entrance who asks if he can help you find something. Other staff members direct you to the person in the department who can be of help. The store is clean - including the bathroom. This is my local Home Depot and I am glad that it's only five minutes from my home.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The associates in this store really go out of there way to help you find items and answer your qu...
The associates in this store really go out of there way to help you find items and answer your questions.
by
  • Verified Purchase
  • Recommended
Great customer service
I love going to this store. The employees there are very helpful and friendly!
by
    • Recommended
    Great advice and service!
    Chris in the Paint Center and Garry at Customer Service were awesome! Both were very knowledgeable, helpful and courteous!
    by
      • Recommended
      How does the gentleman at the door know where everything is in the store - he is incredibly helpf...
      How does the gentleman at the door know where everything is in the store - he is incredibly helpful. Amazing. Good job! Every time I go there and ask him for something he knows exactly where to find it.
      by
      • Verified Purchase
      • Recommended
      well kept clean store
      Staff extremely friendly and helpful the store is always clean and everything labeled correctly Thank you
      by
        • Recommended
        Great store!
        This store seems to have a bigger selection of products than others, plus staff was very helpful & courteous.
        by
          • Recommended
          Showing 1-30 of 247 reviews

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