#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(210)832-2404
Tool & Truck Rental(210)832-2411
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
435 Sunset Rd W
San Antonio, TX 78209
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Customer Store Reviews

  • 4.4 out of 460 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (460)
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Showing 1-30 of 460 reviews
The employees in the garden center are very nice and helpful. Would definitely go back.
The employees in the garden center are very nice and helpful. Would definitely go back.
by
  • Verified Purchase
  • Recommended
This Homedepot is close to my home, it’s kept clean and the employees are knowledgeable and helpf...
This Homedepot is close to my home, it’s kept clean and the employees are knowledgeable and helpful in my search for different items.
by
  • Verified Purchase
  • Recommended
I came in with a specific part and Nate Works in Hardware help me find exactly what I needed Jack...
I came in with a specific part and Nate Works in Hardware help me find exactly what I needed Jackie at the self checkout was very uplifting asked if I found everything okay. And she also had an answer for my question.
by
  • Verified Purchase
  • Recommended
This store has the best salespeople who are friendly and willing to help customers! It's a pleasu...
This store has the best salespeople who are friendly and willing to help customers! It's a pleasure to shop or just look around for new items. The store is well kept and feel safe shopping there.
by
  • Verified Purchase
  • Recommended
The people at Home Depot did an amazing job. Kevin (even if he is prior Army) did a great job an...
The people at Home Depot did an amazing job. Kevin (even if he is prior Army) did a great job and assisted me with a special order. I could not find the product anywhere else, but Kevin called the company now I am just waiting on a delivery. . Sonia (the sale cashier) was amazing as well. She ensured all discounts were applied. Thanks to everyone at Home Depot for your assistance.
by
  • Verified Purchase
  • Recommended
Great Service! Helpful staff, Pamela was kind and professional. This is the place to shop for you...
Great Service! Helpful staff, Pamela was kind and professional. This is the place to shop for your home improvement needs.
by
  • Verified Purchase
  • Recommended
Very very sweet cashiers would definitely recommend!
Very very sweet cashiers would definitely recommend!
by
  • Verified Purchase
  • Recommended
Employee attitude and filthy facility both inside and out.
Employee attitude and filthy facility both inside and out.
by
  • Verified Purchase
The employees Douglas and Jimmy went out of their way to help me get what I needed them boys need...
The employees Douglas and Jimmy went out of their way to help me get what I needed them boys need recognition and made my shopping experience very satisfying.
by
  • Verified Purchase
  • Recommended
I ordered a counter top the customer rep said it would be 24 to 48 hours for the man to measure t...
I ordered a counter top the customer rep said it would be 24 to 48 hours for the man to measure the bathroom and 10 days later when the man from Stone service arrived and measured it. He said that his company would call to give me the price it went from $771 to $1103 as the customer service forgot to add a sink hole that had to be cut out.
by
  • Verified Purchase
The service reps sell the product and then forget you. (counter top)
The service reps sell the product and then forget you. (counter top)
by
  • Verified Purchase
I love Home Depot Store. I can always find anything and everything i need -and more!- The custom...
I love Home Depot Store. I can always find anything and everything i need -and more!- The customer service is great and the employees attitudes are great!
by
  • Verified Purchase
  • Recommended
Friendly and knowledgable staff. One of my favourite stores for sure!
Friendly and knowledgable staff. One of my favourite stores for sure!
by
  • Verified Purchase
  • Recommended
The staff at this location are friendly and accommodating. They went beyond my expectations and m...
The staff at this location are friendly and accommodating. They went beyond my expectations and made my shopping experience a great one. I highly recommend this location for your home improvement shopping needs.
by
  • Verified Purchase
  • Recommended
This store does great with the majority of any homeowners needs. I have used it repeatedly for sm...
This store does great with the majority of any homeowners needs. I have used it repeatedly for small power tools, replacing washer/dryer, garden supplies, and small wood working needs and today, extension cords for some slim/tight spots behind furniture.
by
  • Verified Purchase
  • Recommended
GReat place. Well organized. Helpful associates.
GReat place. Well organized. Helpful associates.
by
  • Verified Purchase
  • Recommended
I walked in at 6:30 A.M. looking for a product that wasn't on the floor. I asked a sales associat...
I walked in at 6:30 A.M. looking for a product that wasn't on the floor. I asked a sales associate and she instantly helped me find the product I was looking for. She was representing the store and Customer service was achieved.
by
  • Verified Purchase
  • Recommended
This store almost always has someone to help--unlike other stores without adequate staffing. Some...
This store almost always has someone to help--unlike other stores without adequate staffing. Some of the HD people are so knowledgeable that they are always my go-to resources. This last visit I received help on everything from lighting to paint to lumber. Kudos.
by
  • Verified Purchase
  • Recommended
I bought garden supplies and when checking out left my wallet. When I realized 2 days later what...
I bought garden supplies and when checking out left my wallet. When I realized 2 days later what had happened,I called your store and talked to Monica Martinez. She went to the garden center and found my wallet for me and gave it to the manager. It had not been seen nor turned in earlier. Monica went out of her way to help me and it’s very much appreciated.
by
  • Verified Purchase
  • Recommended
I didn’t actually need any assistance with shopping, but I checked out with the cashier named Kay...
I didn’t actually need any assistance with shopping, but I checked out with the cashier named Kayla, and even though she had a moonboot on and was sitting down, she was extremely friendly and fast! I feel like I had a significant amount of products but she quickly scanned them and told me my total. She even topped it off by telling me to have a blessed day, and I really appreciated that cause people hardly say it anymore. I will most likely come back and checkout with Kayla again.
by
  • Verified Purchase
  • Recommended
The store was clean and there are helpful employees in this store.
The store was clean and there are helpful employees in this store.
by
  • Verified Purchase
  • Recommended
I really like all Home Depot stores, but the Home Depot on Sunset Road West (just off Highway 281...
I really like all Home Depot stores, but the Home Depot on Sunset Road West (just off Highway 281) seems to have a really great staff - friendly, helpful, and intelligent. It's not the largest Home Depot store in San Antonio, but I think the staff more than makes up for the smaller size of the store. Great people!
by
  • Verified Purchase
  • Recommended
Need better outdoor garden utems
Need better outdoor garden utems
by
  • Verified Purchase
  • Recommended
The manager goes above and beyond to help customers. They are patient and helpful.
The manager goes above and beyond to help customers. They are patient and helpful.
by
  • Verified Purchase
  • Recommended
The store had spilled sand and cement on the floor of the roofing department. The aisle before th...
The store had spilled sand and cement on the floor of the roofing department. The aisle before that was blocked with a folding fence used in stocking. I was not able to get assistance when I needed it.I requested assistance at the Customer Service desk with Pat. I tried to get the attention of Juan and he was chatting with two men. I guess because I am an older female the employees prefer to converse with the male construction patrons. I go to this location about once a week. It is always crowded. I scan my items and bag them myself. I get my purchases to the car myself. I am 73 years young and I needed advise and did not get help. I am renovating my house myself. I am not your dumb broad. I spend good money in that store and don't often ask for help, but when I do I expect to get good Customer Service.
by
  • Verified Purchase
  • Recommended
This store has the most helpful and happy employees, they also have plenty of staff to help
This store has the most helpful and happy employees, they also have plenty of staff to help
by
  • Verified Purchase
  • Recommended
Mr. Tony Guerra in Dept# 23 was very professional. He assisted me with the figuring out the quant...
Mr. Tony Guerra in Dept# 23 was very professional. He assisted me with the figuring out the quantity of floor tile needed for my new home project. He was also very kind and loaded the tile up for me without me asking him to. I appreciate his genuine kindness, professional guidance and taking the time to do the math and measurements for me to complete my project. THANK YOU Mr. Guerra
by
  • Verified Purchase
  • Recommended
Home Depot has many different items that the need to shop elsewhere is not needed. The products ...
Home Depot has many different items that the need to shop elsewhere is not needed. The products are displayed in an organized manner and kept neat. If you cannot find and item, there is always an employee around that will take the time to keep looking or make suggestions as to what will possibly work the same. Or where or how long it would take to order what is needed. The store is always clean, always friendly, gives a safe feeling to shop at this store. Been purchasing for many years and very satisfied with all and any product or items I have purchased. Home Depot is the place to buy from whether a contractor or just a home owner that is handy and can do the project that is needed.
by
  • Verified Purchase
  • Recommended
Employees are very nice at this store!
Employees are very nice at this store!
by
  • Verified Purchase
  • Recommended
Clean store, quick processing, and overall just a good store.
Clean store, quick processing, and overall just a good store.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 460 reviews

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