#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(210)832-2404
Tool & Truck Rental(210)832-2411
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
435 Sunset Rd W
San Antonio, TX 78209
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Customer Store Reviews

  • 4.4 out of 460 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (460)
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Showing 1-30 of 460 reviews
Great Customer Service
Patricia Stockwell gave excellent customer service. She turn a bad experience at two other locations into a good experience.
by
    • Recommended
    Customer service says alot
    This store was the best. Everyone was so helpful and nice. Big shout out to Naomi at the customer service desk for helping me with the return and store credit card. She rocks
    by
      • Recommended
      Nice & Helpful Employees
      Needed help finding price of a plant. 3 employees went above and beyond. A young man stocking ( was a night shift employee, not dressed in HD clothing). Super nice young man, wish I had his name. And also Naomi and Mgr, Ruben in Customer Service were very helpful in getting a price for the plant. Thank you!
      by
        • Recommended
        The amazing and friendly staff
        Clarence in the lumber department went above, beyond and out of his way to help me today. Not only did he excel at his job with me today, this guy can multitask efficiently, and effectively! I overheard him on a call with another patron, and he displayed nothing but, kindness, respect, and a vast knowledge of your store and products. This employee is A+++ in my book. He made a challenging situation very easy for me today. Thank you Clarence! My house now has gutters that work! ❤️
        by
          Good experience
          Si happy I ran into Rey, he was super helpful!!!
          by
            • Recommended
            Happy to ship at this store
            Happy to learn from employee knowledge
            by
              • Recommended
              Home Depot
              I order a special door they have lots of manufactures to pick from
              by
                • Recommended
                Great guy in plumbing!
                Albert in plumbing helped me today, 15 January, 2023. This is the second time he's helped me. He's very helpful, knowledgeable and takes his time to help me. I wish that he was there for all of my needs.
                by
                  • Recommended
                  If you find Michelle
                  After 30 years of old grouch you have to beg for help, a smiling face asked if I needed help! I was blown away! Fantastic service from Michelle in the doors area ..
                  by
                    • Recommended
                    Customer service
                    Michelle is friendly and very dedicated to making sure your experience is fun as well as assisting in helping me look for what I needed.
                    by
                      • Recommended
                      Christmas Trees
                      This home depot was my 2nd stop shopping for a Christmas tree for our new home... first location wanted $160+for the same tree, 2ft taller and paid half of what the first locetion wanted... It's going to be a good Christmas for my wife and grandkids...
                      by
                        • Recommended
                        Customer Service
                        Christmas Tree lot closed for associates to unload the tree truck. That in itself was not an issue. Issue was that customers were told the lot would reopen in 1 hr. Two hrs later lot still closed and associates were not sure that they would reopen.
                        by
                          Friendly and professional personnel
                          Very helpful and informative
                          by
                            • Recommended
                            Great customer service!
                            I needed to replace my faucet fixture and do some tub work. I was assisted by Jackie was was very friendly, informative, and answered all my questions! She made sure I had everything I needed to complete my project/repair!
                            by
                              • Recommended
                              Brought a Shed!
                              Excellent experience with Home Depot and Tuff shed.
                              by
                                • Recommended
                                NO Military Discount program
                                I was verified and had used it before, but not they say it only works with online purchase.
                                by
                                  Great people, with great personalities!
                                  I bought some tools today 09/22/22 and associate3 Cornell helped me sign up for a card gave me good luck because I wasn’t really in the mood for it but came out really great. Went above and beyond call the service for me and all just thank him for me!
                                  by
                                    • Recommended
                                    Love this location
                                    I was in the middle of installing several sets of mini blinds and had to make a trip to find an electric screwdriver. All the associates were great and really helped me find everything I needed and suggesting other items that would help my project, which I did purchase. Thank god because it helped my project easier and faster to complete.
                                    by
                                      • Recommended
                                      Lena was great!
                                      So energetic and work friendly banter. Absolutely loved having her help me.
                                      by
                                        • Recommended
                                        Like the Halloween display
                                        I have brought several items at this location from yard tools, plants and lawn mower, weed eater and power washer. I’m supper satisfied
                                        by
                                          Great service and help
                                          I picked up an order yesterday and AJ retrieved my order and even spotted a damaged corner on one cabinet and replaced it with another one. Then he even helped me load it in my vehicle.
                                          by
                                            • Recommended
                                            Thank you Pat
                                            Just wanted to highlight Pat's excellent customer service.
                                            by
                                              • Recommended
                                              Very pleasant shopping experience...
                                              Employees greeted upon entering, gave us directions and even called help to meet us in the area we were going before we even asked. At checkout Pat was friendly and helpful. She was very attentive making sure we knew she was there for us if we needed help.
                                              by
                                                • Recommended
                                                Store4-Online & phone ANSOLUTE ZERO!
                                                Online showed product at HD Cambray #0581 NOPE, Online shows it at HD Alamo Heights # 6544 NOPE! But Carlos in Hardware &Christine in Customer Service we’re great. HD online& phony-phone “service” ABSOLUTE ZERO
                                                by
                                                  Great customer service
                                                  Timmy was so awesome helping our family pick out our refrigerator and taking time to help us with our order she was so nice and patient with us when we would have to take breaks cause our toddler , she went above and beyond to make sure order got in when the system was messing up we appreciate her time ! Thank you Timmy ☺️
                                                  by
                                                    • Recommended
                                                    Great location!
                                                    I would definitely come back! I got helped by Tanya and she was amazing. I honestly wanna work here now. And be trained by her. She was amazing!
                                                    by
                                                      • Recommended
                                                      Great comfortable shopping experience!
                                                      My wife and I absolutely love being greeted as soon as we enter you guys always make us feel like family! Angelica is such a huge asset to The Home Depot she made sure my shopping experience was smooth and easy finding everything I needed for my small at home project. Thank you Angelica and thank you Home Depot! We’ll definitely return!
                                                      by
                                                        • Recommended
                                                        Bought a sink drain stoppers
                                                        I bought this item 4 yrs ago but I always want keep one handy
                                                        by
                                                          • Recommended
                                                          Good experience
                                                          Clean store, helpful employees, good prices!!
                                                          by
                                                            • Recommended
                                                            Anjelica is the sweetest
                                                            I walked into the Home Depot store a bit nervous being a woman and not knowing where anything was, Anjelica could tell I was a bit distressed and frazzled and jumped to my side. Assisting me for almost a full half hour to find all the bits and pieces we needed.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 460 reviews

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