I bought on in late 2019 and it broke in an irreparable way 2.5 years later. I’d happily pay more for a more durable option but this is all that seems to be out there in this vintage shape and style
by
Response from Hampton Products TeamAug 23, 2022
We are sorry to hear you are not satisfied with your purchase of our Wright Products universal tulip knob latch. Hampton strives to provide the highest quality products to our consumers. If there is anything we can do for you, please do not hesitate to contact our HamptonCare team at 1-800-562-5625. One of our associates would be happy to assist you.
Aug 5, 2022
I just bought it, but these have a tendency to...
I just bought it, but these have a tendency to break after a short time. So far so good, but too early to tell.
by
Verified Purchase
Jul 20, 2022
I thought the return spring on the knob was to...
I thought the return spring on the knob was to loose, but you get what you pay for
by
Response from Hampton Products TeamJul 21, 2022
We are sorry to hear you are not satisfied with your purchase of our Wright Products universal tulip knob latch. Hampton strives to provide the highest quality products to our consumers. If there is anything we can do for you, please do not hesitate to contact our HamptonCare team at 1-800-562-5625. One of our associates would be happy to assist you.
Verified Purchase
Jul 12, 2022
One of the adjustable bosses broke in the threaded area....
One of the adjustable bosses broke in the threaded area. I did a less than satisfactory adjustment with a regular bolt and nut. The round handle works, but awkwardly.
by
Response from Hampton Products TeamJul 13, 2022
We are sorry your adjustable boss has broken. Hampton strives to provide the highest quality products to our consumers. If you would kindly contact our Hampton Care team at 1-800-562-5625 or at www.hampton.care, one of our associates would be happy to help you with a replacement.
Verified Purchase
Jul 6, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Hampton Products TeamJul 6, 2022
Hampton strives to provide the highest quality products to our consumers. We would like to hear more about your specific reason for a 2 star review and have the opportunity to restore your confidence in our product. Please contact our Hampton Care Team at www.hampton.care or give us a call at 1-800-562-5625 and we will address your concerns.
Verified Purchase
Jul 1, 2022
Easy to install. Works very well and I like the...
Easy to install. Works very well and I like the look
by
Verified Purchase
Jun 8, 2022
Assembly was simple, working well...
Assembly was simple, working well
by
Verified Purchase
Jun 8, 2022
It is a good product...
It is a good product
by
Verified Purchase
May 25, 2022
by
Verified Purchase
May 25, 2022
Perfect fit and super easy to install....
Perfect fit and super easy to install.
by
Verified Purchase
May 19, 2022
This is a nice metal door handle and latch. ...
This is a nice metal door handle and latch. It was very easy to install.
by
Verified Purchase
Apr 13, 2022
by
Verified Purchase
Apr 9, 2022
by
Verified Purchase
Mar 22, 2022
The screws broke in mechanism. I had to purchase...
The screws broke in mechanism. I had to purchase other screws.
by
Response from Hampton Products TeamMar 22, 2022
We are sorry to hear you had to purchase screws to install our Wright Products universal knob latch. Hampton strives to provide the highest quality products to our consumers. If there is anything we can do for you, please do not hesitate to contact our HamptonCare team at 1-800-562-5625. One of our associates would be happy to assist you.
Verified Purchase
Dec 22, 2021
by
Sep 22, 2021
It adapted easily for the front door screen. Went...
It adapted easily for the front door screen. Went in quickly and is tight and latches well,
by
Jul 24, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 23, 2021
Easy to install, works nicely...
Easy to install, works nicely
by
Verified Purchase
Jul 17, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 9, 2021
Broke and popped off after less than 1 day of...
Broke and popped off after less than 1 day of use
by
Response from Hampton Products TeamJul 9, 2021
We are sorry your door knob latch has broken. Hampton strives to provide the highest quality products to our consumers. If you would kindly contact our Hampton Care team at 1-800-562-5625 or at www.hampton.care, one of our associates would be happy to help you with a replacement.
Verified Purchase
Jun 9, 2021
Not the highest quality, but acceptable. Very easy installation....
Not the highest quality, but acceptable. Very easy installation.
by
Response from Hampton Products TeamJun 10, 2021
We are sorry to hear you are not fully satisfied with your purchase of our Wright Products knob latch. Hampton strives to provide the highest quality products to our consumers. If there is anything we can do for you, please do not hesitate to contact our HamptonCare team at 1-800-562-5625. One of our associates would be happy to assist you.
Verified Purchase
May 22, 2021
Spindle loosens
Less than a year into use, the spindle loosened and the door would not stay closed. This is my second one in less than two years.
by
Response from Hampton Products TeamMay 24, 2021
We are sorry your door knob is not working. Hampton strives to provide the highest quality products to our consumers. If you would kindly contact our Hampton Care team at 1-800-562-5625 or at www.hampton.care, one of our associates would be happy to help you with a replacement.
May 5, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Hampton Products TeamMay 5, 2021
Hampton strives to provide the highest quality products to our consumers. We would like to hear more about your specific reason for a 2 star review and have the opportunity to restore your confidence in our product. Please contact our Hampton Care Team at www.hampton.care or give us a call at 1-800-562-5625 and we will address your concerns.
Verified Purchase
Mar 31, 2021
by
Verified Purchase
Recommended
Mar 31, 2021
the product is very poor...
the product is very poor
by
Response from Hampton Products TeamApr 1, 2021
Hampton strives to provide the highest quality products to our consumers. We would like to hear more about your specific reason for a 1 star review and have the opportunity to restore your confidence in our product. Please contact our Hampton Care Team at www.hampton.care or give us a call at 1-800-562-5625 and we will address your concerns.
Verified Purchase
Mar 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 6, 2021
very fragile it the knob brakes very easy....
very fragile it the knob brakes very easy.
by
Verified Purchase
Nov 30, 2020
Design flaw causes this handle to fall apart
I've purchased this item probably about 4 times over the last 10 years or so to replace the handle on my front screen door. If you look at the expanded picture, you'll see that the piece with the round handle, which goes on the outside, has two thread extenders which receive the bolt threads from the inside piece. Those thread extenders repeatedly broke off after about a year or two, and I could not find any to replace them, even though they do unscrew. So, when they break off, you have to replace the entire handle set.
I finally switched to a different solution, the Barton Kramer Silver Aluminum Screen Door Handle Set Latches https://www.homedepot.com/p/Silver-Aluminum-Screen-Door-Handle-Set-Latches-327/205616366. Reviews of that product said it was sturdy. I just installed it, and it does not have the small pieces that usually break off. And, the outdoor handle itself doesn't move, so that shouldn't break off either. The connection between the outdoor button and the indoor latching mechanism is a simple solid bar, so the design seems more robust. Only time will tell if some other weak point reveals itself, but at this point I'm optimistic.
Because of the frequent breaks I've experienced with this Wright product, I do not recommend it.
by
Response from Hampton Products TeamDec 2, 2020
We are sorry to hear you are not satisfied with your purchase of our Wright Products V670 universal knob latch. Hampton strives to provide the highest quality products to our consumers. If there is anything we can do for you, please do not hesitate to contact our HamptonCare team at 1-800-562-5625. One of our associates would be happy to assist you.