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Customer Reviews for Wagner 9 in. Smart Roller with Manual Ratchet Trigger

Internet #204151206

Model #0530003

Store SKU #503512

  • Integrated paint reservoir that eliminates need for paint tray
  • Perfect for paint DIY projects
  • Easy To Use

Customer Reviews

  • 3.3
    out of 384 reviews
  • 57% recommend this product
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Showing 1-30 of 384 reviews
5 Star Review
Rating provided by a verified purchaser
by
Response from Wagner Spray TechSep 27, 2019
Thanks WagnerSprayTech
  • Verified Purchase
2 Star Review
Rating provided by a verified purchaser
by
Response from Wagner Spray TechSep 27, 2019
Thanks for your review. We have terrific technical support ready to help solve any issues you may have by calling us at 1-800-328-8251. WagnerSprayTech
  • Verified Purchase
DJ
I had taken the chance in utilizing some of Wagners more innovative products in a dash to paint multiple apartments which needed to be rented out. One of these products was the smart roller. It came assembled in the box, as promised, but only learned through a YouTube tutorial, there was a “Wagner Paint Lid” that may have expedited the process and procedure of loading. I forwent the instruction manual for Wagner’s own video tutorial in which a woman made the process seem anything but complicated. I went step-by-step with the video, slid the plastic loader into my bucket, connected it to the loading reservoir of the roller, and pulled back the plunger. My roller was loaded! I proceeded to paint the wall, pumped the comfortable trigger, and immediately shot paint like a child’s party favor across the room. It was not covered in the video, nor the instructions, an additional step to preventing painting the opposite wall with globe of paint. The troubleshooting was a huge help, kidding it was worthless as Wagner concluded the sole possibility was I had paint in the loading reservoir, and to clean it out and all my woes would disappear. After I emptied the entire contents of the roller shot after splattering shot into the bucket, I knew at last Wagner got lazy on possible causes. There was no additional info on social media, their website, or the god awful instruction book to the contrary. In all I was left with an overly priced paint cannon which I promptly kicked across the room and cursed as I though about all the time I could have been rolling with a standard roller, cover, and pan. Thanks Wagner for the defective product and the lesson that what makes life look easier, only results in an overdose of Advil, some mangled plastic pieces, and a loss in confidence for your products.
by
Response from Wagner Spray TechSep 6, 2019
We're sorry to hear about the issues with your Smart Roller. We have terrific technical support and a great warranty, we also have different models of paint roller that might work better for your projects. Call us for help at 1-800-328-8251. WagnerSprayTech
    • Recommended
    1 found this review helpful
    Well, I liked it
    There's a lot of complaints about this device in reviews but overall, I liked it. Assembling was fairly easy and using it to paint the wall was easy as well. Oddly i'm speckled with little dots of paint because it seemed to do that.
    by
    Response from Technical SupportAug 16, 2019
    We're glad you liked it. Being speckled may be a result of rolling too fast and throwing paint droplets off it. Slow down your spreading of the paint and that may stop. Thanks for your review.
      • Recommended
      5 Star Review
      Rating provided by a verified purchaser
      by
      Response from Wagner Spray TechJul 31, 2019
      Thank you WagnerSprayTech
      • Verified Purchase
      It worked well for 8’ foot ceilings and walls. Not...
      It worked well for 8’ foot ceilings and walls. Not as easy to use on 9’ ceilings. I found it exhausting to hold Smart Roller up when fully filled with paint and balance on ladder. I will try it again on next paint project. It is messy to clean up if you don’t have slop sink.
      by
      Response from Wagner Spray TechJul 12, 2019
      Thank you for a great review ! We're very pleased your roller worked well. You can give our technical support a call at 1-800-328-8251 for future project and we will able to assist you. WagnerSprayTech
      • Verified Purchase
      Loved it. Works flawlessly and absolutely made no mess,...
      Loved it. Works flawlessly and absolutely made no mess, there was no need to put plastic down because there was no drips from a messy and awkward pan. Buy it!
      by
      Response from Wagner Spray TechJul 9, 2019
      Thank you WagnerSprayTech
      • Verified Purchase
      Great roller. Second time to buy this roller....
      Great roller. Second time to buy this roller.
      by
      Response from Wagner Spray TechJun 26, 2019
      Thank you WagnerSprayTech
      • Verified Purchase
      ROLLER KEEPS POPPING OFF!!!
      I had one one of these rollers before bought both through homedepot, first one did fairly well. This one is a joke the roller has popped off 8x+ on a small closet... I tried bearly pushing on it and still pops off and also doesnt cover areas without a little pressure which renders it usless... Once it pops off a glob of paint splatters everywhere which leads to am exhausting amout of clean up time! Would return back to homedepot, but threw the recipt away because I placed my trust in Wagner and lost! Headache galore loved the first but the 2nd is a deal breaker!
      by
      Response from Technical SupportJun 21, 2019
      We're sorry to hear about the poor performance of one of our Smart Rollers. We have terrific technical support and warranty for your protection. Give us a call for help at 1-800-328-8251.
        The paint leaked too much...
        The paint leaked too much
        by
        Response from Wagner Spray TechJun 13, 2019
        We're sorry to hear that. If there is an issue with the roller the warranty could repair or replace it for you. Give us a call at 1-800-328-8251. WagnerSprayTech
        • Verified Purchase
        Excellent product, real help for large projects ...
        Excellent product, real help for large projects
        by
        Response from Wagner Spray TechMay 15, 2019
        Thank you. WagnerSprayTech
        • Verified Purchase
        Good value, and it works well
        Here is what I like about this product. 1) It is affordable - a little more than a good brush. Even if it lasts for 5 sessions of painting, it's still worth it. 2) If something wears out or doesn't get cleaned properly, you can always get parts, and the parts are very affordable. 3) It works well. It's not perfect, but like with anything, it takes practice. Keep it up Wagner - your innovation and affordability are awesome.
        by
        Response from Technical SupportApr 26, 2019
        Thank you for your review and for mentioning the p word. Nobody is born with an ability to use a paint applicator, it takes practice. Good luck with all your projects.
          • Recommended
          5 Star Review
          Rating provided by a verified purchaser
          by
          Response from Wagner Spray TechApr 24, 2019
          Thanks WagnerSprayTech
          • Verified Purchase
          Makes painting walls and ceiling a breeze, almost fun. No drips!! I put the roller in a zip lock ...
          Makes painting walls and ceiling a breeze, almost fun. No drips!! I put the roller in a zip lock bag when I took a break and overnight, so it doesn't dry--clean up takes a little bit of time but if you are thorough, my first unite has lasted over ten years and many projects.
          by
          Response from Wagner Spray TechApr 26, 2019
          Great advice! Thank you. WagnerSprayTech
          • DIY
          • Verified Purchase
          • Recommended
          Easy to use
          [This review was collected as part of a promotion.] Easy to use. Selling house and I have high walls and ceilings. Made the job alot easier not having to climb up and down the ladder to refresh roller. Able to finish sooner then I thought. Easy to clean too.
          by
          Response from Technical SupportApr 18, 2019
          Great way to use the Smart Roller!
            • Recommended
            What an EXCELLENT roller.
            [This review was collected as part of a promotion.] I have seen may "loadable" paint rollers in the past, but this one is great. Easy to load, minimal mess when painting, especially the ceilings. The roller lays down the paint nice and evenly. Cleanup is quick as well.....A LOT easier than dealing with the splatter all over the room from a traditional roller.
            by
            Response from Technical SupportApr 17, 2019
            Thank you for your review.
              • Recommended
              Great job of painting
              [This review was collected as part of a promotion.] I'm so happy with the Wagner Smart roller. It made painting a medium sized room into a simple chore. It was easier to use and even easier to clean up. The convenience of having the paint inside the roller, helped me save a lot of time. For someone with back issues, saving the step of constantly bending to pour paint was a huge plus. I would definitely recommend this!
              by
              Response from Technical SupportApr 17, 2019
              Thanks for your review.
                • Recommended
                Great for mess-free painting!
                [This review was collected as part of a promotion.] This is a great product for easy mess- free painting. Easy to load and easy to use. Good for touch ups and for small rooms where it doesn’t make sense to use my Wagner Power roller. Made quick work of the bathroom that I was painting.
                by
                Response from Technical SupportApr 17, 2019
                Thank you.
                  • Recommended
                  Wondderful product
                  [This review was collected as part of a promotion.] I hate painting but with this roller its made the job alot less a bother, cut the time in half!!!The paint just flows, less bending over to reload the roller.just the right size easy to clean after the job is done
                  by
                  Response from Technical SupportApr 17, 2019
                  Wonderful review, thank you.
                    • Recommended
                    Great for Do it your self painters
                    [This review was collected as part of a promotion.] This is an excellent painting tool for home owners wanting to do their own painting. It is relatively easy to fill and saves time loading the roller with paint. Clean up takes longer with this tool, which is off set by the time saved painting
                    by
                    Response from Wagner Technicial SupportApr 12, 2019
                    Thank you for a great review ! We're very pleased your Smart Roller is an excellent painting tool. Happy Painting !
                      • Recommended
                      What a pity. It could have been so helpful, but the thing is quite useless. The feature that al...
                      What a pity. It could have been so helpful, but the thing is quite useless. The feature that allows drawing the paint up into the tube is flawed, so instead of sucking paint it only sucks air. So disappointed.
                      by
                      Response from Wagner Spray TechApr 11, 2019
                      When it' draws air it because the fill tube is not aligned with the paint tube. It may be that the connection point requires lubrication to help seal better. Call us for tips on how to adjust the roller at 1-800-328-8251. WagnerSprayTech
                      • Verified Purchase
                      Easy to use
                      [This review was collected as part of a promotion.] I have a project going. I am remodeling a screen porch into a sun room. But I have had to put it on hold for a while as 2 of my wife's sisters have passed in the last 2 months. I will put pictures and review posts as I continue.
                      by
                        Mess free painting
                        [This review was collected as part of a promotion.] My first project with the Smart Roller was a ceiling in an averaged sized room. The Smart Roller is as easy to use as a classic roller. Right out of the box you simply suck the paint up into the tube with all the included parts and you're ready to start painting. The roller was smooth and continued to feed paint to the brush and I completed nearly half the ceiling before I had to refill with more paint. Refilling is also very easy to do. The Smart Roller's greatest feature is how mess free I was able to paint. I did not drop a single drop of paint onto the floor while doing the entire ceiling. I love how much paint the tube holds, however it does make the brush a little heavy which is the only drawback I had with using the Smart Roller. Clean up was also very easy as all the parts of the Smart Roller unscrew so you can wash all the excess paint out. I will be using the Smart Roller for a long time for all my painting projects. I would recommend the Smart Roller for anyone looking to paint and keeping the mess factor down to a minimum.
                        by
                          • Recommended
                          Great Results
                          [This review was collected as part of a promotion.] When I opened the box of the Smart Roller I was skeptical about how well it would work. I did not think that drawing paint into the tub would work very well, and that when pumping paint into the roller would leave me with paint running all over the place. However, neither of these two were a problem. The first room I painted was a small 5 foot by 10 foot mud room. I used the Smart Roller on the open wall area after edging around baseboard, door trim, and ceiling and wall corners. Paint was delivered evenly across the roller which made it easy to paint, and splatter was almost non-existent. The weight of the Smart Roller when loaded with paint was not cumbersome to use. The overall look of the finished job was as good, if not better than using a standard roller and painting tray. The Owner’s Manual is well written and easy to follow. The Tip on page 4 is an excellent suggestion. I would strongly recommend using a large tub for clean-up. In addition, for those who tend to get paint all over the place like I do, I would suggest clean-up be done outside. I am using a five gallon container of paint, and the Fill Tube is not going to reach to the bottom of the container. An additional longer Fill Tube would nice.
                          by
                            • Recommended
                            SUCTION NOT SUFFICIENT TO PULL PAINT INTO RESERVIOR...
                            SUCTION NOT SUFFICIENT TO PULL PAINT INTO RESERVIOR
                            by
                            Response from Wagner Spray TechApr 5, 2019
                            Thank you for the review ! We're very sorry you are having issues with your roller system. Please give our technical support a call at 1-800-328-8251 and we will assist you with troubleshooting. WagnerSprayTech
                            • Verified Purchase
                            Light weight
                            [This review was collected as part of a promotion.] I hate painting this made the job go quickly, a little hard to set up the first time, but after that it was easy to complete the work, I'm almost looking forward to using it again, and as a product tester I'm also looking forward for another chanmce to test a new product
                            by
                            Response from Wagner Technicial SupportApr 2, 2019
                            Thank you for a great review ! We're very pleased your Smart Roller is easy to use.
                              • Recommended
                              speeds up the job
                              [This review was collected as part of a promotion.] I received this about two weeks ago and the timing was perfect I needed to repaint my pantry walls before I put up new shelves, The Smart roller made the job a lot faster being able to fill the handle with paint I didn't have to keep going back and put more paint on the roller, it allowed me to get so much more area covered that I was able to do the job in half the time it would have taken. clean up took a little longer than I thought it would but I'm kind of picky on how clean my tools are but still it wasn't hard to do and it really only took about 20 minutes to get everything clean. It was nice not have to clean up a roller tray or worry about spilling any paint like you can when filling the paint tray.
                              by
                              Response from Wagner Technicial SupportApr 2, 2019
                              Thank you for a great review ! We're very pleased your Smart Roller made the your painting job faster and easier. Happy Painting !
                                • Recommended
                                Really love the ratchet!
                                [This review was collected as part of a promotion.] As a previous owner of the Wagner Paint-N-Roll, this roller is easier to use when rolling from head level to the floor. A lot more control of the paint flow. The only downside was when you were painting above your head. With the Paint-N-Roll you could grab the plunger in your right hand and the end of the tube with the other, allowing you to reach higher. The Smart Roller overall is a time saving piece of equipment for small to medium sized projects.
                                by
                                Response from Wagner Technicial SupportApr 2, 2019
                                Thank you for a great review ! We're very pleased your Smart Roller did a great job. Happy Painting !
                                  • Recommended
                                  roller painting without a tray
                                  [This review was collected as part of a promotion.] Okay, let's just say I was skeptical about the Smart Roller, I mean, come on, roller painting without a tray to clean up ? Well, count me in, the ability to roll some paint on walls, ceilings,you name it without using a tray (that can get spilled) is awesome! It DOES take some getting used to as far as gauging when your paint will run out but that's okay,this is streamlining painting for those of you who don't want to use a sprayer and it's a whole lot easier to clean up!
                                  by
                                  Response from Wagner Technicial SupportApr 2, 2019
                                  Thank you for a great review ! We're very pleased your Smart Roller did a great job and easy to clean up.
                                    • Recommended
                                    Really cuts the time on medium to big jobs
                                    I have used several Wagner smart rollers over the years. The seals tend to dry out when left sitting for many months....so I buy a new one for a new big job. But you can't beat it for multiple gallon applications ! Yes it's a tool that requires thoughtful setup (lubricate the O rings !) and careful cleaning, but it's well worth the time saved in my opinion.
                                    by
                                    Response from Wagner Technicial SupportMar 26, 2019
                                    Thank you for a great review ! We're very pleased your Smart Roller saves time and easy to use. Happy Painting !
                                      • Recommended
                                      Showing 1-30 of 384 reviews

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