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Customer Reviews for Wagner 9 in. Smart Roller with Manual Ratchet Trigger

Internet #204151206

Model #0530003

Store SKU #503512

  • Integrated paint reservoir that eliminates need for paint tray
  • Perfect for paint DIY projects
  • Easy To Use

Customer Reviews

  • 3.3
    out of 384 reviews
  • 57% recommend this product
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Showing 1-30 of 384 reviews
I did not get all the parts as promised in...
I did not get all the parts as promised in advertisements I did not come with a roller or the plastic Peice to put over the gallon containers to take the paint right from the can
by
Response from Wagner Spray TechNov 8, 2021
We're sorry to hear about our mistake. Please contact us so we can correct it at 1-800-328-8251. WagnerSprayTech
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      by
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        Response from Wagner Spray TechOct 8, 2021
        Thank you. WagnerSprayTech
          We used Wagner help painting higher places and lower places...
          We used Wagner help painting higher places and lower places too.Saved much time to painting.
          by
          Response from Wagner Spray TechSep 22, 2021
          Thanks for sharing your experience. WagnerSprayTech
            by
              paints well but setup/cleanup is a horror
              I have used this product numerous times over the last few years and LOVE the way it paints, HOWEVER whoever designed the battery compartment should be fired --- trying to get the batteries in takes longer than painting the room! they just do NOT fit properly! and then there is clean up, wow, another nightmare -- takes forever and very messy.
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              Response from Technical SupportAug 20, 2021
              Thanks for your review. You would probably like the Smart SideKick powered roller. It plugs into a wall outlet and pumps paint right to the roller. No batteries. https://www.wagnerspraytech.com/products/paint-rollers/smart-sidekick-roller/
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                  We love the smart roller! We used it when we...
                  We love the smart roller! We used it when we helped our kids paint their house and had to have it when we painted ours. Such a time saver!
                  by
                  Response from Wagner Spray TechJul 28, 2021
                  Thank you. WagnerSprayTech
                  • Verified Purchase
                  It did not cover evenly and did not clean up well at all. I painted one wall out of 24 wall with ...
                  It did not cover evenly and did not clean up well at all. I painted one wall out of 24 wall with this item and painted the rest with a manual roller.
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                  Response from Wagner Spray TechJul 19, 2021
                  We're sorry to hear about the trouble. Once the roller cover is properly soaked with paint, it should apply evenly enough to be spread by the roller. Call us for help at 1-800-328-8521. WagnerSprayTech
                  • Verified Purchase
                  Nothing good about it!
                  My parents bought this for me since they knew I will be taking on a huge painting project and they really wanted to make it easy so bought this for me. This just doesn't work. Paint just won't come through the tube. I ended up using a regular roller with an extension pole.
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                  Response from WagnerSprayTechJul 7, 2021
                  We're sorry to hear about the trouble getting the PaintMate working properly. Some thick paints may have trouble getting through the roller cover, for those materials there are a few things you can do to paint/stain to ensure it applies well.
                  1 - Stir the paint/stain with a mixer in a drill until its creamy smooth, about 1 min per gallon
                  2 - Strain the paint/stain before it goes into the roller
                  3 - Add a flow agent, like Floetrol or Paint Easy (this is not a thinner) for latex paint – Penetrol for oil based
                  4 - Or you can thin, even as little as 5% can make a big difference, water for water based materials and mineral spirit for oil based material. WagnerSprayTech
                    I’m cleaning and painting. It gives the walls an even...
                    I’m cleaning and painting. It gives the walls an even look and helps with the high up places that can be hard to reach.
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                    Response from Wagner Spray TechJun 25, 2021
                    Thanks for the review. WagnerSprayTech
                    • Verified Purchase
                    1 found this review helpful
                    Excellent for painting walls and easy to use. Used for...
                    Excellent for painting walls and easy to use. Used for garage walls and ceiling,
                    by
                    Response from Wagner Spray TechJun 3, 2021
                    Thank you WagnerSprayTech
                    • Verified Purchase
                    1 found this review helpful
                    Love Love this sure saves time refilling a regular roller...
                    Love Love this sure saves time refilling a regular roller
                    by
                    Response from Wagner Spray TechJun 3, 2021
                    Thank you. WagnerSprayTech
                    • Verified Purchase
                    saves time, gets the jobs done quicker! my workers loved...
                    saves time, gets the jobs done quicker! my workers loved them and they are so reasonably priced but they are always out of them. of course I had to return these because Home Depot has this annoying website that keeps defaulting your local address and they got sent here instead of the out of state job site where I send things. That was annoying and a waste of time but other than that, I love this Wagner paint pole device.
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                    Response from Wagner Spray TechMay 19, 2021
                    Thanks for the review. WagnerSprayTech
                    • Verified Purchase
                    Would not pull the paint through the tube....
                    Would not pull the paint through the tube.
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                    Response from Wagner Spray TechMar 23, 2021
                    We're sorry to hear about the trouble. Is the duckbill valve operating correctly? Squeeze it between your fingers. Call us for help at 1-800-328-8251. WagnerSprayTech
                    • Verified Purchase
                    Rating provided by a verified purchaser...
                    Rating provided by a verified purchaser
                    by
                    Response from Wagner Spray TechFeb 19, 2021
                    Thank you. WagnerSprayTech
                    • Verified Purchase
                    by
                    • Verified Purchase
                    Love Only manual Ones
                    I don’t use the trigger, push push the plunger and keep rolling. I buy addition roller heads for each color I use. I don’t save the roller for $21 I just throw away when I’m done and buy new next time I paint Love!!!!
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                    Response from Wagner Spray TechJan 25, 2021
                    Thanks for your review. WagnerSprayTech
                      • Recommended
                      Worked great! Much easier than using a short manual roller....
                      Worked great! Much easier than using a short manual roller. Less work and less clean up! Also more precision and smooth finish.
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                      Response from Wagner Spray TechJan 15, 2021
                      Thanks for the review. WagnerSprayTech
                      • Verified Purchase
                      Didn’t work at all. Waste of time and money....
                      Didn’t work at all. Waste of time and money.
                      by
                      Response from Wagner Spray TechJan 15, 2021
                      We have terrific technical support staff available to help at 1-800-328-8251. WagnerSprayTech
                      • Verified Purchase
                      It seemed like a great idea for a product, but...
                      It seemed like a great idea for a product, but it’s not. It wastes a lot of paint, just watch a few videos online of people trying to clean this thing if you don’t believe me. Also it is a flimsy design when product is actually used. I couldn’t clean out/off all the paint, so I figured I was unable to return it after using it for less than 10mins and then switching to a standard roller. Also, not even worth a person’s time to wait in line for $22.49 refund. They did ship it within 1 day and I received it the next day after ordering online though, which rarely happens. In hindsight it was like Homedepot didn’t even want this in the warehouse anymore either. Sadly, it is now sitting in a tool closet until I decide to let it go to a dump
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                      Response from Wagner Spray TechJan 12, 2021
                      We're sorry to hear about the problems with the Smart Roller. All of our tools come with a one year factory warranty. Call us for help at 1-800-328-8251. WagnerSprayTech
                      • Verified Purchase
                      Debated buying this, I’m glad I did 10/10 happy
                      My wife and I were about to redo a room for our baby in our new house. Iv just usually used the hand rollers in the past and was wanting to try something different. I saw this and was debating on buying it and I’m glad I did. In a room similar to the one I used the smart roller I completed in easily half the time AND used half the paint I couldn’t believe it. This already paid for its self, Im able to return the two cans I usually would need to finish a room when I painted by hand roller before! Being a new home owner and soon to be parents need to redo a home this is going to be a huge help once again saving me TIME and MONEY!
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                      Response from Technical SupportDec 31, 2020
                      Thank you and Happy New Year in your new home.
                        • Recommended
                        works good
                        easy to use, saves you time and you won't make a mess!!
                        by
                        Response from Wagner Spray TechDec 18, 2020
                        Thank you. WagnerSprayTech
                          • Recommended
                          plastic clip to the roller doen't last long before it breaks.
                          I got this 9inch Smart Roller on 12/09/2020 at Home Depot used it for 2-2 1/2 hrs worked just fine that Afternoon. I used this roller on 12/10/2020 for 2 hrs. and noticed that the plastic part that clips onto the roller broke and kept falling Off Again and Again! I called Home Depot and their response was would like to exchange it, see if they have the part to exchange it with, so they transferred me to the Paint Department. Explain the situation to the Paint Department associate told me they don't carry any parts for that roller that you could exchange it for a new one. I then explained to the associate and Customer Service when I took it back in again Why Would I Exchange It When the Plastic Piece Breaks Again and Again.
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                          Response from Wagner Spray TechDec 10, 2020
                          We don't have many issues with that clip. The warranty would replace the entire unit for you. Call us for help at 1-800-328-8251. WagnerSprayTech
                            by
                            • Verified Purchase
                            Painted 2 bedrooms without it and the rest of the house with. If used and assembled properly its ...
                            Painted 2 bedrooms without it and the rest of the house with. If used and assembled properly its magical Not having to dip the old style roller in the pan every few seconds is a great time and trouble saver. .I've never painted this fast.
                            by
                            Response from Wagner Spray TechDec 7, 2020
                            Thank you. WagnerSprayTech
                            • Verified Purchase
                            • Recommended
                            Made painting my living room fast and easy...
                            Made painting my living room fast and easy
                            by
                            Response from Wagner Spray TechDec 8, 2020
                            Thank you for your review. WagnerSprayTech
                            • Verified Purchase
                            worked great
                            This thing made painting amazingly simple and the cleanest no mess application I’ve ever done. It’s worth every penny!
                            by
                            Response from Wagner Spray TechNov 24, 2020
                            Thank you for your review. We are so glad the roller saved you time and money. WagnerSprayTech
                              • Recommended
                              Junk
                              Got it and put it together to paint my bedroom. First time TRYING to fill the tube it would only go up about 2 inches into the tube, no worries right? Pushed the air through the roller and up to the point where I needed to press the trigger to feed the paint into the roller, here is where everything went south quick. As soon as I pushed the trigger the whole rear assembly popped off the tube. I put it back on and made sure everything was tight and tried it again with the same results however this time the o rings on the plunger got out of place and the paint came running out the back past the plunger and all over the floor. The only good thing I can say is that it’s a good thing it wouldn’t fill the tube or I would have had a lot more paint to clean up from everywhere but the dang wall where I wanted it. I put the o rings back in place and put everything back together after cleaning everything and it still did the same thing popping off the tube every time I tried to push the trigger. Not a happy customer for sure.
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                              Response from Wagner Spray TechNov 18, 2020
                              We're sorry to hear about the trouble with your Smart Roller. Give us a call at technical support so we can replace it for you - 1-800-328-8251. WagnerSprayTech
                                1 found this review helpful
                                Showing 1-30 of 384 reviews

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