Customer Reviews for VELUX 22-1/2 in. x 34-1/2 in. Fresh Air Venting Curb-Mount Skylight with Laminated Low-E3 Glass
- Venting skylights improve air circulation in your home
- Laminated glass meets building codes in out of reach applications
- Curb mount design ideal for flat or low-slope roof applications
Customer Reviews
Feb 28, 2024
Nice Skylight, Maybe Order Yours Early...
The first one we ordered arrived bent and damaged even though the shipping box basically looked okay. Customer service was pleasant, authorized the return, and helped us place a second order which was delivered in good condition and very quickly. The skylight has an integrated rubber gasket where it contacts the curb framing. We're near an airport and it's much quieter than the old double-pane one from 1987 that we replaced. Now I'm looking forward to the reduced solar heat gain in the summer.
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Feb 26, 2024
My box was missing the remote control to open the skylight. Home Depot does not have the item on stock and I have no idea when I will be able to open the skylight.
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Response from VELUXCustomerServiceTeamFeb 27, 2024
We are sorry to hear that your skylight purchase had a missing item. Please reach out to VELUX directly @ 1-800-888-3589 and our Customer Service Team will be happy to send you a replacement..
Feb 14, 2024
First skylight delivered was damaged, returned. Second one had some damage but was usable, it on the roof and cannot be seen. Definitely needs better packing materials.
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Response from Velux USA TeamFeb 16, 2024
Dean, we appreciate your constructive comments. Damages are very discouraging as a customer. We will take your comments share with our logistics team. Thank you.
Feb 14, 2024
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Feb 14, 2024
cracks on seams, bent metal, really bad quality
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Response from Velux USA TeamFeb 16, 2024
We appreciate your constructive comments. Can you provide images to velux.solutions@velux.com. We look forward to hearing from you.
Jan 31, 2024
Disappointing for such an expensive fixture
We were excited to install this skylight, but our motor isn't working! Technical support wants to speak to our contractor directly. He has other things he's doing to just wait on them all day. Why can't just send us step-by-step instructions on how to install the motor? The person I spoke to said we need to coordinate the remote. I read the directions they sent us and there's no mention of this. Horrible customer support... unclear directions.
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Response from Velux USA TeamFeb 1, 2024
Kristin, we truly appreciate your comments. We want nothing more than to make your experience easier. We do have a dedicated Tech Support group that does take their role seriously and would prefer to be a part of certain support aspects. A VELUX VCS skylight as an excellent source of both natural light and ventilation. Thank you again.
Jan 24, 2024
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Jan 11, 2024
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Jan 10, 2024
Works as expected. Great price and easy install. Just a note for some. You need to pop out the screen to get to the hardware. Best not to do it while on a roof like I did!
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Jan 10, 2024
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Jan 4, 2024
Great! Perfect fit, love it.
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Response from Velux USA TeamJan 4, 2024
Thank you Glenn! The FCM 2246 is one of VELUX's more popular products.
Jan 3, 2024
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Dec 20, 2023
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Dec 20, 2023
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Dec 13, 2023
Exactly as expected. Nice to have a little more light in winter.
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Dec 13, 2023
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Nov 29, 2023
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Nov 29, 2023
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Nov 29, 2023
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Nov 22, 2023
Great Skylights. The remote controls are garbage.
We installed 3 of these solar skylights for a residential renovation. The skylights are great. High quality and easy to install. Each skylight and blind comes with a remote control. 1 remote for each. So if you get multiple skylights, you will get multiple remotes. The remotes that come with the skylights are garbage when it comes to reliable operation. You will want to get the "Velux Touch" remote which lets you gang all of your skylights and blinds together in 1 easy to use remote control.
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Response from Velux USA TeamNov 26, 2023
Thanks for your constructive comments. We love to hear from our customers. The basic KLI remotes can be "ganged" or grouped together like the VELUX Touch; however, all the products will operate in concert. Yes, the VELUX Touch is an excellent addition and gives the user more options. Please reach out direct at 800-888-3589 for assistance with existing remotes or should you want to explore the VELUX Touch. Thank you.
Nov 15, 2023
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Nov 15, 2023
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Nov 13, 2023
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Nov 6, 2023
I ordered a 34 .5 x 34.5
First one came in severely damaged
Returned
2nd one damaged
Returned
3rd
Wrong size
4th
Wrong size
?
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Response from Velux USA TeamNov 7, 2023
Thank you for bringing this to our attention. Please contact VELUX Customer Support at 800-888-3589. We would like more details. We are certainly sorry to hear about your situation sounds frustrating. We look forward to hearing from you.
Nov 2, 2023
Bought this skylight for a customers remodel. Easy installation with the add on kit. The customer loves the natural light.
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Nov 1, 2023
Great Skylight
We just had this skylight installed and it looks great and works wonderful. Very happy with this unit.
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Customer review from whyskylights.comNov 1, 2023
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Nov 1, 2023
Nice easy to install
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Response from Velux USA TeamNov 2, 2023
Thank you for your positive comments. We hope you enjoy your product for years to come.
Oct 25, 2023
The jury is still out -ask me in a year.
[This review was collected as part of a promotion.] Quirky review process ! Tricky opener process.unit seems sound at this time.
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Response from VELUX Customer ServiceOct 26, 2023
Your constructive comments are appreciated. VELUX Skylights are built to last and should be fairly intuitive to operate. For questions contact direct at 800-888-3589. Thank you.
Customer review from whyskylights.comOct 20, 2023
The first time they dont called me and the second time They send me wrong size. 49 1/2
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Response from Velux USA TeamOct 23, 2023
Hello, Cristobal, I'm sorry to hear that you had a negative experience after the Home Depot store didn't notify you that the order was ready for pickup. Regarding the size of the skylight, the FCM 4646 skylight fits a 49-1/2" x 49-1/2" outside curb with a 46-1/2" x 46-1/2" inside curb. I hope you will give us a call so we can go over the dimensions of the skylight needed for your application because I confirmed with our warehouse that the product returned to us matched the product ordered. The phone number for VELUX Customer Service is 800-888-3589. Thank you.
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Price:
$676.00
