We are sorry to learn of the difficulties you have experienced and appreciate you bringing this matter to our attention. We would like to learn more regarding your experience with your Toro Zero Turn mower. Please contact us at consumer.service@toro.com. with more information about you contact with Toro.
Can you provide the Toro model and serial number of the Zero Turn Mower?
The Toro model and serial number can be found on the mower under the seat on the frame of the mower between the battery and the engine. Both the model and serial numbers with be all numbers. The model number will be a five-digit number starting with a seven and the serial number will be a nine-digit number starting with a three. Can you provide the phone number you provided to the rep when you called in? What is the current status of the mower?