#1 Home Improvement Retailer

Customer Reviews for RYOBI 40V HP Brushless Whisper Series 17 in. Cordless Battery Carbon Fiber Shaft String Trimmer w/ 6.0 Ah Battery & Charger

Internet #317300007

Model #RY402110

Store SKU #1007094097

  • 40V HP technology delivers more power than a 30cc gas trimmer
  • Up to 67 minutes of runtime with included 40V 6Ah battery
  • Over 85 RYOBI 40V Products – All Work With Any RYOBI 40V Battery

Customer Reviews

  • 4.1
    out of 616 reviews
  • 82% recommend this product
Filter by:
Showing 1-30 of 616 reviews
So far I really like it. The 30" is just right for my yard. The joy stick control takes a bit to get use to. My only complaint so far is the bagger with boost. I have a very thick lawn and if I can't keep it mowed every 3 or 4 days. I have to run the bagger boost a lot. It use a lot of the battery.
by
  • Verified Purchase
The 30 inch is perfect for getting through gates to backyards. Cuts nice. The joystick controller has a learning curve. Batteries charge fast (I remove them for security). Don’t use it on a slope, it has a high center of gravity and will try to tip.
by
  • Verified Purchase
Store would not honor military discount. Had to wait hours to have manager match price on line to instore. Did not get free gift. took 2 hours to get someone to get from back of store. Run time is not as advertised. But comfortable ride. Blue tooth does not work.
by
  • Verified Purchase
by
  • Verified Purchase
Home Depot are jokesters?
Delivery refused. Delivery driver was even in disbelief Home Depot would try to sell any mower in this condition. He anticipated I'd refuse it. Flat tires. Rusted bolts. Rusted blades. Screen scratched badly. Missing parts. All plastic sun faded. Water in the battery compartment. Both batteries look like they've been left exposed too. Driver said "they told me you bought it as is." ... no, I caught it on sale, but I still expect a new mower. This was absolute junk. Driver was super cool though.
by
Response from RYOBIMay 20, 2024
Hello, Kennon - We're very sorry to hear about the condition that your mower arrived in! Even though it has been returned, we'd like to connect and continue this conversation. If you would, please be looking for an email from us at Reviews@RYOBItools.com. RYOBIOutdoorTools
    • Recommended
    The mower is excellent, very good for smaller yards, less than. 1 acre. Easily removed from pallet and changed fully in about 3 hours. I have used this 4-5 times now and love the ease of use. Assembly of the bagger was a different story, this took about 2 hours as the instructions were not clear and orientation pictures were not very useful. Once finally assembled and blades changed this works well!
    by
    • Verified Purchase
    The joystick was very hard to use to keep the mower straight and it had a hard time on the slightest inclined to maneuver .
    by
    • Verified Purchase
    This was a great value, especially with the extra battery that I received. I have not had a chance to use it yet, however, it feels very solid.
    by
    • Verified Purchase
    by
    • Verified Purchase
    So far, it has been a great mower. It is really powerful and cuts through tall grass like a hot knife through butter. The joystick takes a little bit to get used to but no complaints.
    by
    • Verified Purchase
    Paid $330 for this and it doesn't come with a decent manual or a parts lists. I can't figure out what most of the included parts are for or how to assemble/add the trimmer head. I will probably return this and get and EGO. At least they have reasonable manuals.
    by
    Response from RYOBIMay 16, 2024
    Hello, Homedepotcustomer - We're sorry to hear that you've had a frustrating experience with this trimmer kit! And we'd appreciate an opportunity to discuss this further and see if we can make this experience better. Would you please send us an email at Reviews@RYOBItools.com? RYOBIOutdoorTools
    • Verified Purchase
    It came scratch and filty dirty
    by
    • Verified Purchase
    Does not cut any better and joy stick is stiff and more difficult that traditional ZTR riding mowers. I am disappointed as not user friendly. Have had it 2 months.
    by
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    Just got this mower. I have 1 acre. It mowed my entire yard and had 37% battery left. Its very fast too Great Product, love it
    by
    • Verified Purchase
    by
    • Verified Purchase
    The mower itself is fine. The condition it was in when delivered was poor. The mower had obviously sat outside in the weather for an extended period. When you spend $4K for a product I would expect it to look new. Not like it was ready for the junk yard.
    by
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    Excellent Service
    This is an excellent service. My mower would not run. Chuck Wade came to the house, I did not have to reload it and take it somewhere, this is a great service in itself. He is professional and efficient, He had the mower up and running in no time at all. This service can’t be beat. Great Job to chuck and ryobi.
    by
      • Recommended
      Wow- A difficult weed eater to deal with •not easy to assemble •very heavy to operate •battery lasts maybe an hour I returned it back to Home Depot
      by
      Response from RYOBIMay 17, 2024
      Hello, Homedepotcustomer - We’re sorry that this trimmer kit didn’t meet your expectations and was returned! We would have been happy to speak with you about this issue, so we could have tried to turn it around. But we appreciate your taking the time to leave a review. And feel free to email us anytime at Reviews@RYOBItools.com, if you'd like to continue this conversation. RYOBIOutdoorTools
      • Verified Purchase
      Assembly was somewhat easy by watching the video for each step - just reading the instructions wasn't enough. Learning to drive it has been a challenge but getting better each time. Got the mulching bag attachment will probably not use it as it requires you to change the blade before using it which is involved. Did not rate customer service on this review as did not need to contact them.
      by
      • Verified Purchase
      For a battery powered item it works great. Of course no where compares to gas trimmers, but it suffices. Batter even in low mode only lasts aprox. 30 min. Need too many batteries for a large job. Great part is how quiet it is.
      by
      • Verified Purchase
      Loved the mower , terrible delivery , no charger delivered with mower customer service sucked
      by
      • Verified Purchase
      So easy to operate!! My wife mows now!!
      by
      • Verified Purchase
      by
      • Verified Purchase
      The cutting consistency is perfect. My lawn resembles Astro turf after cutting. I didn’t care for the bagger as I expected it not to just dump on the ground, but I figured a decent way to use it. I don’t like the one stick control but I’ve become better at it after two mowings. Got a ways to go. I’ve got a 14 deg slope and my old ZTR often digs into the lawn. I am extremely impressed how this mower treats my lawn.
      by
      • Verified Purchase
      This power unit is not universal!
      I bought this today to attach my hedge trimmer, but unlike other power heads, this string trimmer is fixed to the power unit. It is going back tomorrow. I am sure it is wonderful if you only want to trim grass. I edge, trim bushes, saw limbs.
      by
        • Recommended
        lawn mower delivery
        It was supposed to be delivered Friday, 10 may, never showed had to call then Ii got an email or text saying it would be delivered Saturday the 11 may. I recieved an update saying it would be here between 6-8 Pm and was out for delivery after sitting again for the second day I finally called the 1-800 number @ 9:00 PM and found out it was delayed again till Monday 13 MayHome depot failed to communicate with me again ill I called the 1800# agan. My eife and I had plans this wedkend and would work around the delivery, but due to your lack of care and communication, we never recieved our Mower and Our plans were ruined. We have been Home Depot Customers for many years, but your lack of care of us as Customers is very disheartening.
        by
        Response from RYOBIMay 13, 2024
        Hello, Erniejohnson - We are very sorry to hear about the shipping delay and the trouble that it's caused! If you would, please be looking for an email from us at Reviews@RYOBItools.com. We want to connect and see what we can do to help leave you with a positive experience. RYOBIOutdoorTools
          • Recommended
          Showing 1-30 of 616 reviews

          Frequently Bought Together

          Exclusive
          +
          +
          Price:
          $299.00
          $329.00
          Save $30.00 (9%)

          Compare Similar Items

          current item

          Battery Voltage (V)

          40V

          60V

          40V

          56V

          Features

          Brushless, Rechargeable, Zero Emissions

          Attachment Capable

          Attachment Capable, Brushless, Edger Conversion Capable, Precut Lines, Rechargeable, Zero Emissions

          Antivibration, Attachment Capable, Brushless, Edger Conversion Capable, Rechargeable, Rust Resistant, UV Protected, Zero Emissions

          Line Advance System

          Bump

          Bump

          Bump

          Bump

          Shaft Type

          Straight Shaft

          Straight Shaft

          Straight Shaft

          Straight Shaft

          Line Style Size

          .105

          .080

          .095

          .095