Hello, HomeDepotCustomer - We expect our 2,800 PSI Honda Power Control Gas Pressure Washer to be reliable and ready to go right from the start and we are so sorry that this was not your experience! A 3-year limited warranty covers this pressure washer and we'd encourage you to contact our product support team at 1.800.860.4050, so they can work on getting you taken care of. Thank you for taking the time to share your experience with us! Also, if you'd like to discuss your experience further, then please feel free to email our review team at reviews@ryobitools.com.