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Customer Reviews for Masonite 36 in. x 84 in. No Panel Lincoln Park Primed Interior Sliding Barn Door Slab with Hardware Kit

Internet #305816661

Model #83403

Store SKU #1003547197

  • Quick and easy installation: includes all hardware
  • Distinctive style: create a focal point in any room
  • Space-saving design: door glides on a track versus swinging open

Customer Reviews

  • 4.3
    out of 365 reviews
  • 65% recommend this product
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Showing 1-30 of 365 reviews
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  • Verified Purchase
I am 74 years old, my niece and daughter in-law installed the door in just over an hour while I relaxed. The door is perfect for my gym and looks amazing.
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  • Verified Purchase
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  • Verified Purchase
Very user friendly product and easy installation with excellent instructions!
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  • Verified Purchase
Used Door?
Door has scuffs and has been painted over. edges are sloppy like a teenager painted the door. not sure if I got a returned door that was used or that's just how it comes. it's easier for me to sand and paint door then it is to return heavy door to store. I would recommend buying a different product
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Response from Masonite DoorsNov 21, 2023
Thank you for your feedback, Robert. We are very sorry to hear that you are not fully satisfied with the quality of the Masonite 36 in. x 84 in. No Panel Lincoln Park Primed Interior Sliding Barn Door Slab with Hardware Kit, Primed White @ The Home Depot and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please don’t hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite Masonite
    by
    • Verified Purchase
    wood was lightly painted white and very dirty, had to repaint door and1x4 for them not to look awful Hardware seems to be good quality Installation leaves a gap where the door meets the trim, but you get what you pay for I suppose
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    • Verified Purchase
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    • Verified Purchase
    The door was great and packaged really well BUT the description online doesn’t mention how big the wheels and track are so we had to return it for being too big.
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    • Verified Purchase
    Item is exactly as described and I love it.
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    • Verified Purchase
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    • Verified Purchase
    Beautiful door but very low quality material
    Should have read reviews more carefully. Within 2 weeks of very little use one side is dragging on floor. Material is not substantial enough to support screws. Would not recommend. Really disappointed because it looks great.
    by
    Response from Masonite DoorsAug 28, 2023
    Thank you for your feedback, Customer. We sincerely apologize about these inconveniences you have experienced with the Masonite 36 in. x 84 in. No Panel Lincoln Park Primed Interior Sliding Barn Door Slab with Hardware Kit, Primed White @ The Home Depot . We strive to provide top quality product and are disappointed to hear that you received doors that do not reflect the standard that we expect all of our customers to have. If you would like to file a warranty claim on this door unit, we highly encourage it by accessing the link below: https://masonite.insightpro.com/#/page/online-inquiry If you have any additional questions, please do not hesitate to contact the warranty department at 1-866-550-8923. Sincerely, Masonite Masonite
      1 found this review helpful
      Super easy to install
      by
      • Verified Purchase
      Solid door and good hardware included. Wish they predrilled the door which would have made installation easier.
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      • Verified Purchase
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      • Verified Purchase
      Okay but...
      The piece that keeps the bottom from swinging is made of plastic. I live alone and I am the only only person who uses this door. With barn doors, you always have to extra delicate. Even so, the plastic piece at the bottom broke after about a month of instalation. This piece should be metal.
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      Response from Masonite DoorsJun 7, 2023
      Thank you for your feedback, Jessica. We are very sorry to hear that you are not fully satisfied with the quality of the Masonite 36 in. x 84 in. No Panel Lincoln Park Primed Interior Sliding Barn Door Slab with Hardware Kit, Primed White @ The Home Depot and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please don’t hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite Masonite
        by
        • Verified Purchase
        The door color does not match what is advertised, it...
        The door color does not match what is advertised, it is cream and not white.
        by
        Response from Masonite DoorsMay 18, 2023
        Thank you for your feedback, The Door. We sincerely apologize about any confusion on the Masonite 36 in. x 84 in. No Panel Lincoln Park Primed Interior Sliding Barn Door Slab with Hardware Kit, Primed White @ The Home Depot. This door is not a prefinished door if you purchased it from this product page - it is primed only and does require paint on all 6 sides to maintain warranty. If you ever need assistance with finishing or installation, please feel free to let us know first before you continue as most issues can be cleared up with a quick conversation. We apologize again for the issues you have experienced, and if you have any additional questions, please don’t hesitate to contact us via email at helpline@masonite.com. Sincerely, Masonite Masonite
        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        Cheap Jumk
        Paint flakes off edges, core is junk. Stay away, guessing door won’t last 1 year.
        by
        Response from Masonite DoorsMay 12, 2023
        Thank you for your feedback, Matt. We are very sorry to hear that you are not fully satisfied with the quality of the Masonite 36 in. x 84 in. No Panel Lincoln Park Primed Interior Sliding Barn Door Slab with Hardware Kit, Primed White @ The Home Depot and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please don’t hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite Masonite
          Showing 1-30 of 365 reviews

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