Thank you Cygnus so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Home Care 36 in. x 1-1/4 in. Concealed Screw Grab Bar with SecureMount and Curl Grip in Brushed Nickel has end caps that snap into place. If you are having issues with your end caps, please contact Moen directly at 800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time.