Hello RICHARD and thank you for the feedback you posted on the Home Depot website. The Home Care 36 in. x 1-1/4 in. Concealed Screw Grab Bar with SecureMount and Curl Grip in Brushed Nickel
has 2 snap-on decorative covers that hide the mounting hardware. There are round indents on the outer edge of the decorative covers; the indents need to be matched to the SecureMount™ flange to install them. To remove them, use a small flat edge screw driver pry up/off the covers to expose the SecureMount™ mounting flanges. As the original purchaser of the Moen Home Care 36 in. x 1-1/4 in. Concealed Screw Grab Bar with SecureMount and Curl Grip in Brushed Nickel you can contact Moen directly under the products lifetime limited warranty. Our product specialists are available for installation and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am - 7:00 pm Eastern Time.